Atour Hotel Guilin Elephant Trunk Hill Sun and Moon Twin Pagodas Reviews

Like this hotel so much. 2nd time stayed at Atour. Will consider Atour whenever in China.

Great location nearby to Guilin train station. Breakfast was good, many varienties.

Walkable distance to the twin pagoda. Nice room with good amenities.

Excellent service . Good location & breakfast not bad too. First time having free late night supper in hotel. Although they only provide simple food , we are very satisfied with it. Thanks

Friendly staff, clean hotel with free laundry services and free daily porridge supper from 9.30pm - 11pm. There even serve sweet dumpling (tangyuan) and siew mai during winter solstice (dong zhi) day for supper ❤️ The free tea bag and biscuit in hotel room worth a try 😊 the hotel staff also recommended nice local restaurant which is within 5 min walking distance - “chunji roast goose” serving delicious foods with reasonable price. Thank you for everything ;)

Because we unexpectedly had an extra person traveling with us, the service was very good (Zhimo) and even upgraded me to a twin room for free. The cleanliness was good, and the rice noodles next door were delicious!

Before we checked in, the housekeeper took the initiative to call us to confirm our check-in needs, informed us of the hotel's precautions and travel information, and specifically told us that we were particularly sensitive to smells. He also kept communicating with us on WeChat to ensure that our needs were fully guaranteed. The front desk was efficient and enthusiastic! The staff served with a smile throughout the whole process, and the problem was solved in 3 minutes. I really felt at home~ By the way, the entire lobby is decorated with a great atmosphere. There are also refrigerator magnets available at the front desk, and there are territorial stamps to play with!

I always like Atour when I go out. The pillows and mattresses are very comfortable, the tea in the refrigerator is also good, the service of the front desk lady Zhiyi is super good. There are many people at the front desk, but the lady is very patient and explains very clearly. The hotel we booked is not far from the Elephant Trunk Hill, only 700 meters on foot, very suitable for tourism, and the price is more affordable than the Liangjiang Four Lakes Hotel, the first choice for travel. Guilin city is not big, one or two kilometers is actually not much difference, Atour's hair dryer is very useful, the deep sleep pillow is well received, my mother thinks Atour's breakfast is also more abundant

The experience is good. There will be warm mineral water when you check out. The breakfast is rich. There will be free midnight snacks at night. It is very considerate. The service of the girl Zhiqi from Green Willow Puff is particularly warm and thoughtful.

From the aromatherapy at the entrance to a cup of warm tea, every detail touched me! The southern breakfast actually has freshly made local snacks, and the taste is authentic. Zhiyi and Zhimo at the front desk are very enthusiastic and answer all questions. I also received a gift when I checked out. It feels great to be valued. I will only stay here when I come to this city in the future!

I have to give 100 thumbs up to the service of this hotel! From check-in to check-out, the staff always greeted us with a smile and responded to our needs very quickly. The location is excellent, the transportation is convenient, and there are all kinds of food and shopping districts around. The room is clean and tidy, the bedding is soft and skin-friendly, and the smart home devices are super convenient to use. xx's service is warm and thoughtful, and he took the initiative to help with the luggage and recommended the tour route. The breakfast is rich in variety, with a reasonable combination of Chinese and Western styles, and even the children are very happy to eat! The details are full of care, making people feel the warmth of home. Highly recommended!

When traveling, I will choose Atour Hotel. This hotel has a superior geographical location and is convenient for travel. Elephant Trunk Hill, Two Rivers and Four Lakes, East-West Lane, and Pedestrian Street are all within walking distance. The service is very good. They took the initiative to help with the luggage. I checked in at the hotel front desk. A cup of warm water made me feel warm. The environment is clean and sanitary, the service is considerate, the bedding is very comfortable, and I especially praise the gym and laundry room. There is a reminder of the use of the washing machine on the TV screen in the room. After a day of sightseeing, I returned to the hotel and read a book in the lobby book bar. If I was hungry, there was late-night porridge. The front desk lady Puff is very enthusiastic❤️👍

I didn't expect to be able to stay in such a great hotel at this price! The room is spacious and bright, the layout is warm, and the hygiene is impeccable. The breakfast is rich in variety, both Chinese and Western, and the taste is also very good. The location is excellent, close to the scenic area and the business district, and it is super convenient for travel and shopping. The key service is also very good, and the price-performance ratio is really unbeatable. I will recognize this hotel when I come here in the future, and I strongly recommend it to everyone! When I left the store, Miss Zhiyi also gave me souvenirs and water attentively, and said goodbye very politely, so touching!

This hotel perfectly meets all my expectations for vacation! The design is very stylish, and every shot is a blockbuster. The room has a large floor-to-ceiling window, and you can see the beautiful scenery. It is so comfortable to make a cup of tea and daydream. The restaurant focuses on local specialties, with authentic taste and fresh ingredients. The service is impeccable. Zhimo and Zhiyi at the front desk are warm and polite. They also gave souvenirs before leaving, which is super heartwarming!