MaxOneHotels at Dharmahusada Surabaya

MaxOneHotels at Dharmahusada Surabaya Reviews

MaxOneHotels at Dharmahusada Surabaya

Jl. Dharmahusada No.189, Mojo, Kec. Gubeng, Mojo, Gubeng, Surabaya, East Java, 60285, IndonesiaSee Hotel Details
MaxOneHotels at Dharmahusada Surabaya
MaxOneHotels at Dharmahusada SurabayaMaxOneHotels at Dharmahusada SurabayaMaxOneHotels at Dharmahusada Surabaya
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1 night

Guest Reviews

8.8/10
Very Good
239 review
Verified reviews
Location9.3
Amenities8.5
Service8.8
Cleanliness8.7
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All reviews(239)
Positive reviews(235)
Reviews with photos/video(52)
Clean and tidy(32)
Awesome stay(29)
Awesome rooms(19)
Great service(19)
Great location(16)
Convenient location(10)
Perfect for business trips(6)
Negative reviews(4)
Anonymous User
Happiness Room
Stayed in May 2025
Family
4 review
9.5/10
Amazing
Posted on Jun 25, 2025
Reccomended accomodation in the center of surabaya city, the facilty is good and staff very welcome and helpfull, i was coming with my family and parent with a special needed, and all the staff is very helpfull to treat my parent, thank you maxone.
Talixxi
Happiness Room
Stayed in Apr 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Jun 3, 2025
Quite strategic location, only walking distance to the legendary Bu Rudy Resto and Wisata Rasa. Not to far from the city too. Room quite good but I think they need to improve on the Towel because it looks dirty
rohmanisa kurnia
Happiness Room
Stayed in Mar 2025
Traveling with friends
3 review
7.5/10
Posted on May 23, 2025
Check in process relatively slow Staff were helpful especially cafe and resto staff Cleanliness needed to be improved
Response from Property: Kepada Kak Rhomanisa Kurnia,Kami ingin mengucapkan terima kasih kepada anda atas tanggapannya, kami mohon maaf jika ada pengalaman yang kurang berkenan saat anda menikmati kamar kami dan masa menginap secara keseluruhan di Hotel MaxOne Dharmahusada. Kami senantiasa menunggu kedatangan anda selanjutnya di Hotel kami.
rudy
Happiness Room
Stayed in Mar 2025
Traveling with friends
1 review
7.5/10
Posted on May 23, 2025
Check in and out process relatively slow.. Staff were helpful though Cleanliness need to be upgrade
Response from Property: Kepada Kak Rudy,Kami ingin mengucapkan terima kasih kepada anda atas tanggapannya, kami mohon maaf jika ada pengalaman yang kurang berkenan saat anda menikmati kamar kami dan masa menginap secara keseluruhan di Hotel MaxOne Dharmahusada. Kami senantiasa menunggu kedatangan anda selanjutnya di Hotel kami.
Matchaalattee
Happiness Room
Stayed in May 2025
Couple
9 review
9.0/10
Great
Posted on Jun 15, 2025
Diluar ekspkektasi,kamar nyaman,lokasi strategis..highly recommended..πŸ‘πŸ»
Anonymous User
Happiness Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 12, 2024
it's all good. the room is clean and neat. worth the price. if you're looking for affordable room with good quality, please consider this place in your list
Response from Property: Thank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.
Anonymous User
Happiness Room
Stayed in Apr 2025
Business traveler
31 review
7.5/10
Posted on May 22, 2025
Good hotel, strategic location with many local restaurant nearby
Response from Property: Dear Guest,We would like to thank you for your feedback, and we are glad you enjoyed our room and overall stay at MaxOne Dharmahusada Hotel. We look forward to welcoming you back to our Hotel.
WingHong
Love Room
Stayed in May 2024
Traveling with friends
1 review
2.5/10
Posted on Jun 22, 2024
- without hot water for bathing - with no hairdryer for each room - only three hairdryer for the whole hotel - the drainage is not working, nearly flooded when showering - there is not wire for the phone which i was unable to call for room service - the bed sheets are quite dirty, have some stains on them -5 people only 1 cup
Response from Property: Max Greet You A Good Day TodayWe would like to thank you for your trust in staying at MAXONE Dharmahusada Surabaya.In connection with your review, we, MAXONE Dharmahusada management, apologize for the inconvenience of your experience during your stay. Of course this will be our priority to provide better service to guests.On behalf of the management of MAXONE Dharmahusada Surabaya, we would like to express our sincere thanks for the positive review from you, sir/madam, this input will increase our enthusiasm in providing the best service to all guests.We really hope to be able to welcome you to MAXONE Dharmahusada Surabaya
Guest User
Happiness Room
Stayed in Jun 2024
Solo traveler
3 review
7.0/10
Posted on Jul 31, 2024
No budget more ? you can try book this hotel and so very cheap πŸ™ŒπŸ»
Response from Property: Thank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.
Maggie A
Happiness Room
Stayed in Mar 2024
Couple
10 review
6.5/10
Posted on Apr 6, 2024
Booked the smallest room. Enough for a night, since we left in the morning. Aircon cold enough for us to sleep well thru the night. Super rare to find foldable bench on the shower & foldable luggage rack in the room, although the rack is broken. No space to put bottles im shower, and the rain shower didn't work. Interior finishing is rusted & dirty....needs some improvement.
6/10
Response from Property: Dear Maggie Thank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.
Noerdien
Happiness Room
Stayed in Mar 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 20, 2024
Hello very cleaning and hardy fun is long time no body anyware
Response from Property: Dear NoerdienThank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.
Nanda Zahra
Love Room
Stayed in Nov 2024
Family
10 review
8.5/10
Very Good
Posted on Jan 29, 2025
Good location and friendly staff ...especially at breakfast area
Response from Property: Warm Greetings. Max Greet You a good Day Today. Thank you for your trust in choosing MaxOne Hotel Dharmahusada Surabaya as your preferred accommodation in Surabaya City. On behalf of the Management of MaxOne Hotel Dharmahusada, we would like to thank you for the positive reviews that have been submitted by you. We greatly hope to welcome you to MaxOne Hotel Dharmahusada Surabaya
Nurlaila
Happiness Room
Stayed in Jul 2024
Couple
2 review
9.0/10
Great
Posted on Aug 21, 2024
Good location across the famous resto Depot Ibu Rudy. Services are good especially for fulfilling my request
Response from Property: Thank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.
1wan
Happiness Room
Stayed in Apr 2024
Family
2 review
10/10
Outstanding
Posted on Jun 25, 2024
Sangat recommended
Response from Property: Thank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.
Zumaidy
Happiness Room
Stayed in Mar 2024
Business traveler
34 review
8.0/10
Very Good
Posted on Apr 20, 2024
Clean simple and relatively good price values. Highly recommended especially for business travelers
Response from Property: Dear Zumaidy , Thank you for trusting MaxOne Dharmahusada Surabaya as a place to stay. Our apology for the inconvenience during stay. We really appreciate your comment and will do necessary follow up. We always commit to do better in service, product and facilities. Looking forward to welcoming you again.