Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station)

Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station) Reviews

Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station)

No.41 Huangpu Avenue (Ruida Building), Tianhe District, Guangzhou, Guangdong, ChinaSee Hotel Details
Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station)
Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station)Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station)Xana Hotelle (Guangzhou Zheng Jia Square Tiyu Xi Road Subway Station)
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Guest Reviews

8.7/10
1364 review
Verified reviews
Location8.6
Amenities8.6
Service8.8
Cleanliness8.8
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All reviews(1364)
Positive reviews(1301)
Reviews with photos/video(196)
Easy to get around(167)
Classy environment(137)
Convenient location(134)
Friendly front desk staff(129)
Close to metro(91)
Many amenities(52)
Perfect for business trips(31)
Average sound insulation(31)
Negative reviews(63)
frenchville
Xi'An Exquisite Room (No Window)
Stayed in Feb 2025
Traveling with friends
59 review
10/10
Outstanding
Posted on Apr 7, 2025
Great stay, cost to price ratio very good. Nice ac and clean bathrooms
Response from Property: 尊敬的男神/女神！您好，我是您的寵愛天使coco。感謝您對我們希岸體育西地鐵站店的喜愛和支持！酒店位於體育西，交通便利，周邊配套設施齊全，商場林立；酒店注重服務與品質；給您的旅途一份寵愛的關懷是我們的服務宗旨，期待您再次光臨哦~全體寵愛天使祝您一切順利，時時開心！
Alireza Sanati
Xi'An Exquisite Preferred Room (Without Window)
Stayed in Jul 2025
Business traveler
16 review
7.0/10
Posted on Sep 1, 2025
I came here 2 times also . But this time very dirty and very bad
Response from Property: 親愛的男神 女神！您好！非常抱歉給您帶來不好的體驗，對於您在酒店本次入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將其分發至相關部門以提高服務質量。我們酒店致力於提供舒適衞生的住宿體驗，我們酒店將繼續提升服務水平，為各位賓客提供更優質的服務，期待您的每一次到來都給您的旅途一份寵愛的關懷是我們的服務宗旨，期待您再次光臨哦~全體小希祝您一切順利，時時開心~
Guest User
Xi'An Exquisite Room (No Window)
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Nov 3, 2024
Great location & Decent hotel
Response from Property: 尊敬的男神/女神！您好，我是您的寵愛天使coco。感謝您對我們希岸體育西地鐵站店的喜愛和支持！酒店位於體育西，交通便利，周邊配套設施齊全，商場林立；酒店注重服務與品質；給您的旅途一份寵愛的關懷是我們的服務宗旨，期待您再次光臨哦~全體寵愛天使祝您一切順利，時時開心！
Jfush
Xi'An Exquisite Room (No Window)
Stayed in Nov 2024
Solo traveler
10 review
8.0/10
Very Good
Posted on Jan 4, 2025
Location was a bit off, room was pleasant n pretty but I overlooked that it's a smoking hotel. As rooms were all on the same level, you could smell smoke from the corridors and the neighbouring rooms. I felt really uncomfortable staying at a smoked filled place.
Response from Property: Dear male god and female god! Hello! We are very sorry for the bad experience you have had. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will distribute them to relevant departments to improve the quality of service. Our hotel is committed to providing a comfortable and hygienic accommodation experience. Our hotel will continue to improve its service level and provide better services to all guests. We look forward to your every visit. Giving you a pampering care on your journey is our service tenet. We look forward to seeing you again~ All of us wish you all the best and happiness at all times~
Afey
Xi'An Exquisite Preferred Room (Without Window)
Stayed in Sep 2024
Solo traveler
8 review
9.0/10
Great
Posted on Nov 8, 2024
Quite staying to this hotel. The food for the breakfast is really good and also the staff is gentle
Response from Property: Dear male god/goddess! Hello, I am your pet angel Coco. Thank you for your love and support for our Xi'an Sports West Subway Station Store! The hotel is located in Sports West, with convenient transportation, complete supporting facilities and numerous shopping malls around. The hotel focuses on service and quality. Giving you a pampering care on your journey is our service tenet. We look forward to your visit again~ All the pet angels wish you all the best and happiness all the time!
Calyn Goh
Xi'An Exquisite Room (No Window)
Stayed in Jul 2024
Solo traveler
7 review
9.0/10
Great
Posted on Oct 19, 2024
The location is a little bit difficult to find as there is no signage around. Even when I reached the hotel lobby itself, I cannot even tell whether I am at the correct hotel as there is no English hotel name put up. But overall the room and service are pretty acceptable for the price point paid
Response from Property: Dear God/Goddess! Hello, I am your beloved angel Coco. Thank you for your love and support for our Xi'an Sports West Metro Station store! The hotel is located in Tiyu West, with convenient transportation, complete supporting facilities and numerous shopping malls. The hotel focuses on service and quality. Giving you pampering care during your journey is our service purpose. We look forward to your visit again~ All the pampering angels wish you all the best , always happy!
Anddyyy
Xi'An Exquisite Room (No Window)
Stayed in Jul 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Aug 5, 2024
Quiet location. 5 mins walk from train station. lots of food within 5mins walk. Bed and pillow comfortable. Hot showers. Cold AC. good size room. No windows but bathroom exhaust is good. Best of all price is affordable.
Response from Property: Honorable god/goddess! Hello, I am your favored angel coco. Thank you for your love and support to our Xi'an Sports West Subway Station Store! The hotel is located in the west of Tiyu, with convenient transportation, complete supporting facilities and shopping malls; The hotel pays attention to service and quality; To give your journey a pampered care is our service tenet, looking forward to your visit again~ All the pet angels wish you all the best, always happy
Guest User
Xi'An Exquisite Room (No Window)
Stayed in Jun 2024
Solo traveler
7 review
9.5/10
Amazing
Posted on Jul 22, 2024
Conveniently located and within 10 minutes walk to shopping area and metro station.
Response from Property: 尊敬的男神/女神！您好，我是您的寵愛天使coco。感謝您對我們希岸體育西地鐵站店的喜愛和支持！酒店位於體育西，交通便利，周邊配套設施齊全，商場林立；酒店注重服務與品質；給您的旅途一份寵愛的關懷是我們的服務宗旨，期待您再次光臨哦~全體寵愛天使祝您一切順利，時時開心！
Jill Kittinuttakul
Xi'An Exquisite Room (No Window)
Stayed in Jun 2024
Family
1 review
8.5/10
Very Good
Posted on Aug 17, 2024
Great location. Friendly staff. The room has everything you need.
Response from Property: Dear male god/goddess! Hello, I am your pet angel Coco. Thank you for your love and support for our Xi'an Sports West Subway Station Store! The hotel is located in Sports West, with convenient transportation, complete supporting facilities and numerous shopping malls around. The hotel focuses on service and quality. Giving you a pampering care on your journey is our service tenet. We look forward to your visit again~ All the pampering angels wish you all the best and happiness all the time!
WilliamRH
Xi'an Deluxe Double Bed Room
Stayed in May 2023
Solo traveler
160 review
10/10
Outstanding
Posted on Jun 22, 2023
The hotel is well located, close to the city center and the subway station. At the same time, it is very close to the scenic spots. The front desk staff (a handsome boy in the evening) was very efficient and check-in was fast. When checking out at noon, the lady and the pretty boy at the front desk were very enthusiastic and guided me on how to find the subway station quickly. The hotel rooms are very comfortable and clean. I’m look forward to the next check-in visit.
Response from Property: Dear God/Goddess! Hello, I am your beloved angel Coco. Thank you for your love and support for our Xi'an Sports West Metro Station store! The hotel is located in Tiyu West, with convenient transportation, complete supporting facilities and numerous shopping malls. The hotel focuses on service and quality. Giving you pampering care during your journey is our service purpose. We look forward to your visit again~ All the pampering angels wish you all the best , always happy!
Guest User
Xi'An Exquisite Room (No Window)
Stayed in Oct 2024
Family
5 review
7.0/10
Posted on Dec 1, 2024
Good location
Response from Property: 尊敬的男神/女神！您好，我是您的寵愛天使coco。感謝您對我們希岸體育西地鐵站店的喜愛和支持！酒店位於體育西，交通便利，周邊配套設施齊全，商場林立；酒店注重服務與品質；給您的旅途一份寵愛的關懷是我們的服務宗旨，期待您再次光臨哦~全體寵愛天使祝您一切順利，時時開心！
Yong Wah CHEN
Xi'An Elegant Room
Stayed in Oct 2024
Traveling with friends
1 review
2.5/10
Posted on Nov 17, 2024
Worst stay
Response from Property: Dear God and Goddess! Hello! We are very sorry to bring you a bad experience. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. Our hotel is committed to providing a comfortable and hygienic accommodation experience. Our hotel will continue to improve service levels and provide better services to all guests. We look forward to giving you pampering care every time you come, which is our service purpose. We look forward to seeing you again~ All of us, Xiaoxi, wish you all the best and always be happy~
Guest User
Guestroom (2 Beds) (No Window)
Stayed in Jul 2025
Other
2 review
2.7/10
Posted on Aug 14, 2025
The hotel doesn't look like a very good hotel from the entrance. It's only one floor. Although the breakfast was okay, the towels in the room were not replaced all at once. They were all towels that had been used for a long time. The quilt and pillows had a musty smell, which made my whole body itchy and I couldn't sleep. The bathroom light turned off automatically. The soundproofing was not good and there were noises in the middle of the night. I don't recommend staying in a hotel that was renovated in 2018. It's better to choose a new one within the last two or three years.
Original TextTranslated by Google
Response from Property: Dear guests! Hello! We are deeply sorry for the unpleasant experience you experienced during your stay at our hotel. Your valuable feedback is very important to us and will be shared with the relevant departments to improve service quality. Our hotel is committed to providing a comfortable and hygienic accommodation experience. We will continue to improve our service level and provide you with better services. We look forward to your visit every time, giving you a pampering and caring experience. We look forward to seeing you again! We all wish you all the best and happiness!
Guest User
Xi'An Exquisite Room (No Window)
Stayed in Apr 2025
Solo traveler
3 review
5.5/10
Posted on May 24, 2025
The overall experience of this hotel is very bad, the room is dirty and old, the facilities are outdated, there are obvious stains on the carpet, and there are traces of mold on the wall, which makes people feel very uncomfortable. The only thing worth praising is that the bed is quite comfortable and not too uncomfortable to sleep on. Apart from this, I do not recommend staying here at all. The price/performance ratio is extremely low and I will definitely not choose this hotel again next time. The 2-star hotel I booked the day before yesterday is better than this one
Original TextTranslated by Google
Response from Property: Dear male god and female god! Hello! We are very sorry for the bad experience you have had. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will distribute them to relevant departments to improve the quality of service. Our hotel is committed to providing a comfortable and hygienic accommodation experience. Our hotel will continue to improve its service level and provide better services to all guests. We look forward to your every visit. Giving you a pampering care on your journey is our service tenet. We look forward to seeing you again~ All of us wish you all the best and happiness at all times~
Guest User
Xi'an Deluxe Twin Room
Stayed in Mar 2025
Business traveler
4 review
6.5/10
Posted on Apr 27, 2025
The hotel breakfast is too bad, there is nothing to eat, only 2 steamed steamed dumplings were served, and they were gone after eating. This is the worst breakfast of Xi'an Hotel I have ever stayed in. I booked Xi'an Hotel for its breakfast. I could only eat one steamed steamed dumpling, an egg and a cup of instant soy milk for breakfast every day.
Original TextTranslated by Google
Response from Property: Dear male god and female god! Hello! We are very sorry for the bad experience you have had. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will distribute them to relevant departments to improve the quality of service. Our hotel is committed to providing a comfortable and hygienic accommodation experience. Our hotel will continue to improve its service level and provide better services to all guests. We look forward to your every visit. Giving you a pampering care on your journey is our service tenet. We look forward to seeing you again~ All of us wish you all the best and happiness at all times~