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Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.1
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All reviews(395)
Positive reviews(362)
Reviews with photos/video(58)
Clean and tidy(27)
Awesome stay(19)
Awesome rooms(18)
Friendly front desk staff(9)
Convenient location(9)
Awesome amenities(8)
Great location(6)
Negative reviews(33)
helencaixia
Superior 2-bed Room
Stayed in Jun 2025
Family
11 review
7.0/10
Posted on Jul 18, 2025
The location is excellent, so this hotel is incredibly popular.
The service is excellent, and the breakfast is very generous.
Although parking is free, it's extremely difficult to find; there's no parking lot, just a street corner.
The soundproofing is terrible; I could hear people talking in the room next door even when I was in bed.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for taking the time to provide feedback on your stay, especially your positive comments about the cleanliness and service. Regarding the noise insulation and parking issues you mentioned, we sincerely apologize and are immediately following up on the issues. We have assigned our Engineering Department to perform noise reduction on the pipes. This week, a comprehensive inspection will be conducted and additional sound-absorbing coverings will be added to minimize noise disturbance. The hotel has 30 parking spaces. If there are insufficient spaces, we can accommodate you. Your feedback is key to our improvement! We sincerely invite you to experience our improved service again and monitor our progress. Have a great time!
Zhazhajiji
Selected 2-bed Room
Stayed in Jun 2025
Family
279 review
10/10
Outstanding
Posted on Jul 6, 2025
The hotel has just been renovated a few months ago, and the facilities are complete and new; the room is clean and tidy, without any odor; the environment is very good, about 15 minutes walk from the Guangzhou Tower, and there are many places to eat. The most praiseworthy thing is the service, the front desk lady is very enthusiastic, and the room aunt is also kind and friendly, especially great!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay with us and giving us such a heartwarming evaluation! We are honored to receive your affirmation of the room hygiene and front desk service. We have always set high standards for detail quality and are committed to providing every guest with a high-quality service experience. Your recognition will inspire us to make continuous progress, and we look forward to providing you with a comfortable and unforgettable stay service again in the near future!
Guest User
Superior 2-bed Room
Stayed in May 2025
Other
89 review
10/10
Outstanding
Posted on Jun 22, 2025
Stayed in this hotel for two days.
Facilities: 5 points; Hygiene: 5 points; Environment 5 points;
Service: 5 points! Overall five-star praise! The front desk girl was warm and welcoming, skilled in business, and gave us guidance and suggestions for our trip, which was very good! The manager assisted in guiding the car into the parking space, and it felt like home; the breakfast was also very rich, and it was a very good hotel. It is very close to the Guangzhou Tower, and I took a few photos (see attached picture). I strongly recommend staying. There is a restaurant next to the hotel downstairs that is very distinctive, and it is also very convenient to come back for dinner at night. The overall feeling is good, and I will stay here next time I come to Guangzhou!
Original TextTranslated by Google
6/8
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always to thank you for your support and love. We look forward to your visit again. I wish you a happy day!
Guest User
Selected Queen Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 5, 2025
The hotel is in an easy-to-find location. I've stayed here several times. The price is higher than before, probably because it's newly renovated. The noodles for breakfast are super delicious and worth the money.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet. Your thoughtfulness and care will definitely bring you warmth for a lifetime. I look forward to meeting you again. Wish you well!
Guest User
Selected 2-bed Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 27, 2025
It is convenient to go to Guangzhou. The hotel is very upscale and my friends like it very much. The breakfast is also very rich and the bed in the room is very comfortable. The breakfast is at the opening time of 10:00 and the waiter is also enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing your satisfactory feedback, the team members are very proud of it and look forward to providing you with a better stay experience next time. We are waiting for you to come back!
Guest User
Cozy Queen Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 27, 2025
The hotel environment is very clean and tidy. There is a self-service laundry room and parking lot. It is close to the subway entrance and Guangzhou Tower. The transportation is convenient. It is very convenient to eat nearby. The front desk service is very thoughtful. The waiter will take the initiative to greet, which is very considerate. The service is well received. It is very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing your satisfactory feedback, the team members are very proud of it and look forward to providing you with a better stay experience next time. We are waiting for you to come back!
Guest User
Selected Queen Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 25, 2025
The lady at the front desk was very nice! Seeing that I was with a kid, she took the initiative to upgrade me to a room with a view of the Guangzhou Tower, which was very nice. I've stayed here before, mainly because the parking is free, which is rare in Guangzhou where every inch of land is valuable. This time, after the renovation, it has obviously risen to a higher level. [Strong][Strong][Strong]
Original TextTranslated by Google
Response from Property: Dear guests, hello! Buddha said: A thousand glances in the previous life resulted in a passing by in this life. However, we met again and recorded the warmth with the camera. Welcome to come often, stay well!
Cenggaoxing(zsy)
Selected 2-bed Room
Stayed in Jun 2025
Solo traveler
6 review
2.0/10
Posted on Aug 1, 2025
The room was small and cramped. The soundproofing was poor. The hallway had no air conditioning and was incredibly hot. The service was mediocre. Parking was extremely inconvenient. The environment was also poor.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your unpleasant experience during this stay. We have taken note of all your feedback regarding room space, soundproofing, hallway air conditioning, parking, service, and the environment, and will immediately address any issues. The Select Room you reserved is approximately 20 square meters. While compact, it features three separate, well-designed rooms. We also offer spacious Superior Rooms. If you would like to give us another chance, please feel free to contact us. We will do our best to arrange a more comfortable stay and make up for this disappointment. We apologize again and thank you for your understanding and guidance. We wish you a happy life!
Anonymous User
Selected Queen Room
Stayed in Jun 2025
Other
7 review
7.2/10
Posted on Jul 30, 2025
Although it's close to the tower and it was a weekend, I still felt it was a bit pricey. The room was incredibly small.
The layout of the first floor and the rooms gave the impression of being an older hotel that had been recently renovated. The room was relatively new, but the soundproofing was incredibly poor. Even when the neighbors were watching TV late at night, I could hear it loudly from my side. It was impossible to get a good night's sleep.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your stay experience. We apologize for not meeting your expectations. Every department at our hotel will continue to strive for excellence and provide timely and thoughtful service to every guest. As always, we strive to provide excellent service. We look forward to serving you in the near future. Best wishes!
Miyukimeiyuji
Superior 2-bed Room
Stayed in Jun 2025
Family
1 review
6.5/10
Posted on Jul 16, 2025
The room was clean, and the front desk and housekeeping were also good. However, the soundproofing was average. The soundproofing outside the window was okay, but the soundproofing between the rooms was not. Also, you could clearly hear the sound of the plumbing all night long. I have to complain about the free parking lot outside the hotel. It's very small and there aren't many spaces. When there's no space, you have to park in the paid parking lot at the mall next door...
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for taking the time to provide feedback on your stay, especially your positive comments about the cleanliness and service. Regarding the noise reduction and parking issues you mentioned, we sincerely apologize and will immediately address them. We have assigned our Engineering Department to address pipe noise reduction. This week, we will thoroughly inspect the water pressure reducing valves on the pipes and add sound-absorbing coatings to minimize water noise interference. The hotel has 30 parking spaces. If you need more, we can accommodate you. Your feedback is key to our improvement! We sincerely invite you to experience our improved service again and monitor our progress. Have a great time!
Ninesec
Selected 2-bed Room
Stayed in Jun 2025
Family
8 review
10/10
Outstanding
Posted on Jul 31, 2025
Facilities: Complete
Sanitation: Good
Environment: Good
Service: Good
Original TextTranslated by Google
Response from Property: Dear guest, your positive feedback is truly a testament to our commitment. The hotel is a 3-minute drive from the Guangzhou Pazhou International Exhibition Center. It's two stops on Metro Line 8, and three stops from the hotel entrance. It's also a 3-minute drive from the Canton Tower, two stops on the Metro, and three stops from bus No. 262. The subway station is 400 meters away (Chigang Station, Exit C1). Free parking is available. We wish you a pleasant stay.
Linxd1214
Selected Queen Room
Stayed in Jun 2025
Traveling with friends
2 review
7.5/10
Posted on Jul 27, 2025
It's okay!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to share your stay experience. We apologize for not meeting your expectations. Every department at our hotel will continue to strive for excellence and provide timely and thoughtful service to every guest. As always, we strive to provide excellent service. We look forward to serving you in the near future. Best wishes!