So You Hotel (Guangzhou Tianhe Coach Station) Reviews

Important Note for Foreign Travelers: Not Foreigner-Friendly Cons: • Language Barrier: The hotel staff do not speak or understand English—not even basic greetings. This can make communication very difficult for non-Chinese speakers. • Unexpected Police Verification: During my 4-day stay, I was visited twice by police for identity verification. Both visits occurred around 1:00 AM, which was quite stressful. While the officers were polite, they did not speak English, and the repeated questioning with the same documents felt unnecessary. There was no prior mention of this requirement during the booking process. It would be helpful if the hotel provided a heads-up about this for international guests. • No On-Site Dining: There is no in-house restaurant or meal service available. However, food delivery is allowed and works well. Pros: • Ideal for Local Travelers: Most guests were Chinese, and the environment seems well-suited for domestic travelers. • Great Location: Very close to the metro—Tianhe Coach Terminal, Exit B. • Clean and Affordable: The hotel is well-maintained and offers competitive rates compared to others in the area.

Perfect! Here's the same 5-star review with "Soyo Hotel" included, ideal for posting on Google, TripAdvisor, or anywhere in Lungesma: --- Outstanding Stay at Soyo Hotel – Truly 5-Star! I had the pleasure of staying at Soyo Hotel during my recent trip to China, and I must say – it was an exceptional experience from start to finish! The hotel is luxurious, clean, and extremely comfortable. My room was spacious, modern, and had every amenity I needed. The service was top-notch – the staff was polite, professional, and always ready to help. The food was excellent with a great variety of both Chinese and international cuisines. The hotel’s location is also very convenient for business travelers and tourists alike. Soyo Hotel left a lasting impression on me, and I will definitely stay here again on my next visit to China. Highly recommended to anyone seeking premium comfort and quality service!

The room was really nice! Clean and hipster vibes. Provided toothbrush, real slippers, body wash & shampoo, and big TV. Location is perfect, right across the station. This station goes straight to Canton Tower, just 6 stations away. Recommended!

The location and amenities provided are great but the wall inside the room and carpet along the corridor are very dirty. The drainage system is poor so the bathroom will flood when showering and the water pressure is hard to control. The air con and surrounding are noisy and the temperature is fixed at 25 degrees. We even saw a cockroach and spider web inside the room argh!

The hotel looks impressive from the outside and in the common areas, but the rooms and interiors don't match that quality. On our first day, when we checked in, the reception staff was unfriendly and didn't greet us. They only asked for our documents for verification and immediately suggested we upgrade our room. Initially, we declined the upgrade since the room looked fine based on online photos. However, after seeing the actual room, we had no choice but to upgrade. We were two people with two large check-in suitcases, and the original room barely had enough space. It seemed designed for a single backpacker rather than for two people with luggage. After upgrading to a larger room, the space was much better, but the layout was odd, and it didn’t feel clean. Some specific issues we encountered: The washroom glass door left a large open gap at the top, and oddly, the ventilation fan was placed outside the washroom. The shower was broken, making it difficult to control the water flow. Water somehow still splashed into the room, even with the door closed. The bed was not clean, with visible stains and a lingering smell of smoke. It was clear the bedsheets hadn’t been properly washed. Additionally, both the day and night reception staff were consistently unfriendly and didn’t greet guests at any point.

Room not very clean but still acceptable, furniture abit old. Staff keep ask to top up to upgrade room. There are better hotel option available at same price.

room are old and stuffy, need to keep Aircon on 24hours to reduce the stuffiness. location is near train station

Was travelling on a budget for a short 2-night stay for client meeting, and picked this 3-star hotel that is a fairly short walk from the metro station's exit B. Picked the Guestroom - with View (Double bed) because I was concerned the cheaper rooms might not have windows and didn't want to feel claustrophobic. Didn't spend too much time in the hotel except to get a good night's sleep hence nothing much more to comment about. Only slight grouse is that there is a stale smoke smell throughout the hotel, but I can imagine that it would be the issue in most of the hotels in Guangzhou save for the 5-star ones.

Hotel is just across Tianhe Coach Terminal station. Location is very convenient and the exit near the hotel has an escalator. They offer water, toiletries and snacks as well.

The room we stayed was small for two people but the room was clean.

good👍🏻

The hotel is in a very convenient location with plenty of shops and restaurants to choose from. The transportation is also very convenient. There are subway stations and bus stops nearby. Free printing and free self-service laundry are also available. Overall, this accommodation experience is not bad.

The hotel is good overall, with a simple and generous style, comfortable shower, clean and sanitary, good sound insulation, strong network, thoughtful and enthusiastic front desk service, convenient transportation, convenient travel, warm room layout, 24-hour hot water supply in the hotel. It is really close to the subway station, very convenient for travel

The location is convenient for transportation, the room is well decorated 👍Comfortable to stay, the wifi speed is also very fast ~ It is good to watch TV, and there are many delicious foods around. The front desk service is thoughtful, the check-in is super fast, the facilities and equipment are complete, the bed is moderately soft and hard, I slept until dawn, and travel is super convenient! There are all kinds of food, shopping and entertainment places nearby. It's super fun to go out and eat at night. The surrounding transportation is well connected and the room is clean and hygienic.