So You Hotel (Guangzhou Tianhe Coach Station) Reviews

The room was really nice! Clean and hipster vibes. Provided toothbrush, real slippers, body wash & shampoo, and big TV. Location is perfect, right across the station. This station goes straight to Canton Tower, just 6 stations away. Recommended!

The location and amenities provided are great but the wall inside the room and carpet along the corridor are very dirty. The drainage system is poor so the bathroom will flood when showering and the water pressure is hard to control. The air con and surrounding are noisy and the temperature is fixed at 25 degrees. We even saw a cockroach and spider web inside the room argh!

The hotel looks impressive from the outside and in the common areas, but the rooms and interiors don't match that quality. On our first day, when we checked in, the reception staff was unfriendly and didn't greet us. They only asked for our documents for verification and immediately suggested we upgrade our room. Initially, we declined the upgrade since the room looked fine based on online photos. However, after seeing the actual room, we had no choice but to upgrade. We were two people with two large check-in suitcases, and the original room barely had enough space. It seemed designed for a single backpacker rather than for two people with luggage. After upgrading to a larger room, the space was much better, but the layout was odd, and it didn’t feel clean. Some specific issues we encountered: The washroom glass door left a large open gap at the top, and oddly, the ventilation fan was placed outside the washroom. The shower was broken, making it difficult to control the water flow. Water somehow still splashed into the room, even with the door closed. The bed was not clean, with visible stains and a lingering smell of smoke. It was clear the bedsheets hadn’t been properly washed. Additionally, both the day and night reception staff were consistently unfriendly and didn’t greet guests at any point.

Room not very clean but still acceptable, furniture abit old. Staff keep ask to top up to upgrade room. There are better hotel option available at same price.

room are old and stuffy, need to keep Aircon on 24hours to reduce the stuffiness. location is near train station

Was travelling on a budget for a short 2-night stay for client meeting, and picked this 3-star hotel that is a fairly short walk from the metro station's exit B. Picked the Guestroom - with View (Double bed) because I was concerned the cheaper rooms might not have windows and didn't want to feel claustrophobic. Didn't spend too much time in the hotel except to get a good night's sleep hence nothing much more to comment about. Only slight grouse is that there is a stale smoke smell throughout the hotel, but I can imagine that it would be the issue in most of the hotels in Guangzhou save for the 5-star ones.

Hotel is just across Tianhe Coach Terminal station. Location is very convenient and the exit near the hotel has an escalator. They offer water, toiletries and snacks as well.

The room we stayed was small for two people but the room was clean.

good👍🏻

good！

The location of the hotel is quite easy to find. It is not far from the subway entrance and bus station. It takes about 10 minutes to walk to the nearby shopping mall. Hahahaha, it is not too far and acceptable. There are several business districts around, which are very convenient for eating, drinking and having fun. The front desk is warm and thoughtful, the room facilities are complete, clean and tidy, and the stay is quite comfortable.

The hotel has a good location, convenient transportation, and clean rooms. As soon as you enter the hotel, you can feel that the hotel front desk service is very enthusiastic and skilled. The room you arrange is also very satisfactory, and the room WIFI speed is also very fast. 24-hour hot water supply, the shower is very comfortable. The check-in experience is very good. The hotel is clean, sanitary, comfortable, and the mattress is very soft. The service and room decoration are great, and I like the style.

The hotel lobby is stocked with sugar, fruit, biscuits, and hot tea is prepared. The front desk is equipped with various women's skin care products for emergencies. The rooms are equipped with tea bags, coffee, and mineral water, which you can drink as much as you want. If you don't have enough, there is more in the lobby. There is free parking and no deposit is required. The hotel front desk provides various things, which is very good!

#Good location##Good service#The decoration style of this hotel is quite unique. It is a very fresh style. It is just opposite the Tianhe Bus Station. It is about 200 meters away. The room is small and warm. The sound insulation effect is average. When you open the door, the room feels very clean and hygienic. Unfortunately, there is no breakfast. The price is more expensive on weekends.