Benshujia Apartment Pazhou Branch

Benshujia Apartment Pazhou Branch Reviews

Benshujia Apartment Pazhou Branch

Benshujia Hotel Apartment, Haizhu District, Guangzhou, Guangdong, 510000, ChinaSee Hotel Details
Benshujia Apartment Pazhou Branch
Benshujia Apartment Pazhou BranchBenshujia Apartment Pazhou BranchBenshujia Apartment Pazhou Branch
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1 night

Guest Reviews

8.6/10
314 review
Verified reviews
Location8.6
Amenities8.5
Service8.6
Cleanliness8.6
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All reviews(314)
Positive reviews(283)
Reviews with photos/video(87)
Easy to get around(34)
Great value for money(24)
Loved the view(17)
Close to metro(15)
Friendly front desk staff(14)
Perfect for business trips(13)
Many amenities(12)
Convenient for shopping(6)
Negative reviews(31)
Guest User
Wabi-sabi Style Projection Double Bed Room (4K Large Screen + Tencent Membership + Disposable Towels)
Stayed in Apr 2024
Couple
89 review
10/10
Outstanding
Posted on Jun 19, 2024
very good reception service, friendly and always ready to help
Samilo
Wabi-sabi Style Projection Double Bed Room (4K Large Screen + Tencent Membership + Disposable Towels)
Stayed in Apr 2024
Business traveler
25 review
10/10
Outstanding
Posted on May 4, 2024
Nice location and great service
Guest User
Special Room
Stayed in Jun 2025
Other
5 review
1.0/10
Posted on Jul 25, 2025
They refused to change the room type to a twin, and refused to approve my changes. They tried to profit from the difference in the price of an upgrade. The room type I'd booked was a king-size bed, but since they could make a reservation and the room was available, why wouldn't they allow the change? They're just going to give me a single bed if I didn't make a reservation. They also refused to accept the "non-cancellable" upgrade even after asking for a five-star review. They were just being overbearing, using the "no cancellations" rule as a pretext. When I went to the front desk, they told me I couldn't cancel and book again. Were they afraid I'd cancel for free and then run away? The toilet wouldn't flush, and I had to reach into the toilet to press the flush button. As a hotelier myself, I'm not without their concerns. Their service was completely poor. This apartment is also the farthest from the subway station, and it's not value for money. Service: Poor Facilities: Poor Environment: Poor
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Response from Property: Actually, I don't even bother to talk to you. The Happy Room we booked was randomly assigned. During the exhibition days, the twin rooms were sold out, leaving only the Chuman and Executive twin rooms. You originally booked a king-size bed for three days, but then someone else added to your itinerary and requested twins. You kept telling us, "We're traveling together, so I'll give you a free upgrade if you give me a good review." We replied, "There's really no way we can accommodate you. The price difference is NT$50 per night, which is NT$150 for three days. We really can't accommodate you." You originally booked a special offer. The room you booked yourself was cheaper. If you want to cancel, I'll definitely agree. You've never been so overbearing because you can't cancel. However, I think you're acting like a king just because you have the right to give a bad review. You constantly use your good reviews to get a free upgrade, and then give a bad review if I disagree. Not giving a free upgrade means your service is poor. Next time I stay at your hotel, I book a standard room and get a free upgrade to a presidential suite. If you don't give it, you're just saying your service is poor and it's not good value for money. My place is 100 meters from the subway entrance. We didn't choose the one 10 meters away because the environment there is not good. I would rather pay more rent than use the rooms there as an apartment. Don't call me a colleague, because I don't recognize you. We don't have a colleague like you.
Guest User
Wabi-sabi Style Projection Double Bed Room (4K Large Screen + Tencent Membership + Disposable Towels)
Stayed in Sep 2024
Business traveler
4 review
9.7/10
Amazing
Posted on Oct 14, 2024
The room is nice, mainly quiet. Although the floor is not high, you can't hear the noisy sound downstairs. The surrounding dining and midnight snacks are convenient. It is solid for leisure and business. It is also close to the subway entrance
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Temineyuwenhuaji
Special Room
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 26, 2024
Excellent service, good hygiene, high cost performance. Overall, the experience is very good. I hope it keeps up the good work!
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Guest User
Wabi-sabi Style Projection Double Bed Room (4K Large Screen + Tencent Membership + Disposable Towels)
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 1, 2024
The scenery is great, close to the Pearl River, it's very comfortable to walk along the river at night, the apartment service is in place, just a few steps downstairs to Poly Plaza, the subway station is also next to it, it's worth recommending
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Guest User
Room (Double bed)
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 30, 2024
The room is very unique, the scenery outside the balcony is also very beautiful, and the transportation is convenient. It is worth recommending 👍🏻
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Guest User
Wabi-sabi Style Projection Double Bed Room (4K Large Screen + Tencent Membership + Disposable Towels)
Stayed in Jul 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 29, 2024
The room is clean, the transportation is convenient, it is very convenient to go to nearby scenic spots, the price/performance ratio is also very high, I will come again next time
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Anonymous User
Room (2 Beds)
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Sep 1, 2024
The room is clean and tidy, and the scenery outside is very nice, it is worth recommending!
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Guest User
Guestroom (2 beds)
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 31, 2024
The room is beyond the movie [strong] There are many delicious foods downstairs Recommended
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Yefengxixibanfengyin
Room (Double bed)
Stayed in May 2024
Business traveler
2 review
10/10
Outstanding
Posted on Jun 21, 2024
The price-performance ratio is very good. What kind of bicycle do you want at this price? The space is large enough and the facilities are complete. I recommend it to those who like large space and price sensitivity. The decoration is generally OK.
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Guest User
Guestroom - 2-Room, River-View (3 beds) (1 living room)
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 30, 2024
The room is very comfortable and clean. It is just a few minutes away from Exit G of Chimelong Subway Station. The kids like it very much.
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Guest User
Guestroom - 1-Bedroom, River-View (2 beds)
Stayed in Jul 2024
Business traveler
4 review
10/10
Outstanding
Posted on Aug 11, 2024
Very good 👍👍👍👍👍👍👍👍👍👍🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑🤑
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Guest User
Chinese Style Projection Double Bed Room (100-Inch Large Screen + Tencent Membership + River-View)
Stayed in Mar 2024
Business traveler
1 review
10/10
Outstanding
Posted on Apr 25, 2024
The landlord is very nice and answers all my questions. The room is clean and tidy. There are a lot of food and shopping downstairs, and there is also a subway. The transportation is convenient and cost-effective. I will come back next time.
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Guest User
Guestroom - 2-Room (3 beds) (1 living room)
Stayed in Feb 2024
Traveling with friends
7 review
4.5/10
Posted on May 14, 2024
The TV box in the room had tissues used by the previous tenant, the kitchen cabinet had used toothpaste, the projector was broken, the manager had a very bad service attitude, the slippers were smelly, the facilities were old, and the washbasin had cracks
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