City Convenience Hotel (Guangzhou Kecun Metro Station Haizhu Wanda Plaza) Reviews
City Convenience Hotel (Guangzhou Kecun Metro Station Haizhu Wanda Plaza)
No.59 Dunhe Road, Haizhu District, Guangzhou, Guangdong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
897 review
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Verified reviews
Location9.2
Amenities9.2
Service9.6
Cleanliness9.5
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All reviews(897)
Positive reviews(875)
Reviews with photos/video(141)
Friendly front desk staff(36)
Easy to get around(33)
Delicious breakfast(23)
Perfect for business trips(16)
Average sound insulation(15)
Well decorated(13)
Convenient parking(11)
Clean bathrooms(4)
Negative reviews(22)
Mophyna
Standard Double Room
Stayed in Nov 2024
Solo traveler
20 review
10/10
Outstanding
Posted on Feb 12, 2025
It is a very good place to stays and enjoys. Environment is good and around downtown.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Dominik Poland
Standard Double Room
Stayed in Mar 2025
Business traveler
1 review
9.0/10
Great
Posted on Apr 23, 2025
Room nice and clean. Room had a window on the wall. Bathroom clean. Cleaned every day. Breakfast local, fresh and tasty. Reception does not speak English.
Response from Property: Dear guest,Thank you so much for choosing our hotel and sharing your kind words about your experience. We're truly glad to know that you found the room to be nice and clean, with a window that let in natural light, and that the bathroom was also kept spotless with daily cleaning services. It's wonderful that you enjoyed our local, fresh, and delicious breakfast, which we take great pride in offering.We do apologize for the inconvenience caused by the language issue at the reception. We are fully aware that this can be a hindrance to smooth communication, and we are committed to enhancing our staff's language abilities, especially in English. We will arrange relevant language training programs to make sure our team can better serve guests from different countries and regions in the future.We sincerely hope that despite this minor setback, you had an overall pleasant stay with us. We look forward to the opportunity of welcoming you back and providing you with an even more seamless and enjoyable experience.
Roger
Standard Double Room
Stayed in Jul 2024
Traveling with friends
5 review
8.0/10
Very Good
Posted on Aug 11, 2024
Clean and spacious. Convenience locations and easy to move around
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Standard Double Room
Stayed in May 2025
Couple
6 review
10/10
Outstanding
Posted on Jun 25, 2025
This time, the convenient experience of staying in the city is great! The hotel is right next to Haizhu Wanda Plaza. You can go shopping and check in at the Guangzhou Tower. The subway is convenient and it is convenient to go anywhere. The staff's service is particularly good. They are enthusiastic from check-in to check-out and respond immediately when there is a need. There is also free parking. The breakfast is even more surprising. There are various rice rolls, porridge, and bread. The taste is delicious and satisfying every day. It is comfortable and worry-free to stay. It is definitely a good choice for coming to Guangzhou!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at City Comfort Inn Guangzhou Tower Kecun Subway Station Haizhu Wanda Plaza! Your satisfaction is the core pursuit of our work and the source of motivation for our continuous progress. We always take "providing guests with clean, comfortable, thoughtful, warm and friendly services" as our purpose, and we will continue to work hard in the future to serve every guest with heart. The hotel is located at No. 59 Dunhe Road, Haizhu District, with a superior geographical location and convenient transportation. The following are the surrounding popular attractions and how to get there: It is about 2 kilometers away from Guangzhou Tower (Little Waist) & Pearl River Night Tour, walk to Kecun Subway Station (Line 3) and take 1 stop to get there directly, or ride for about 10 minutes, and you can feel the city street view along the way. It is about 6 kilometers away from Guangzhou Haizhu National Wetland Park, and it only takes 10-15 minutes by taxi (off-peak hours), or take bus No. 264 to get there directly. It is about 6.1 kilometers from Beijing Road Pedestrian Street. It is recommended to take the Kecun Subway Station (Line 8) to Beijing Road Station, which takes about 30 minutes. There are commercial shopping nearby: 5 minutes walk to Haizhu Wanda Plaza, which covers fashion brands, cinemas, children's playgrounds, etc.; 8 minutes by bike to Liying Plaza, which has rich dining and shopping options. Food recommendation: The hotel is surrounded by Cantonese tea snacks (such as Taotaoju), Chaoshan beef hot pot, Zhanjiang oysters and other local specialty restaurants, as well as chain fast food brands to meet the needs of diverse tastes. We always look forward to your visit again, so that we have the opportunity to create a warmer accommodation experience for you! I wish you a pleasant journey in Guangzhou and a smooth life!
Beibeiyangxiaozhu
Superior Queen Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 22, 2025
Facilities: Complete
Sanitation: Clean
Environment: Nice
Service: The front desk lady was very warm and attentive. Because the road construction outside the room I booked was a bit noisy, she later upgraded me to an executive view room for free, where I can see the exterior view of Guangzhou Tower.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you very much for staying at the City Convenience Hotel Guangzhou Tower Kecun Subway Station Haizhu Wanda Plaza. Your satisfaction is our pursuit, motivation and source of work. We will continue to serve every guest well. It is our purpose to provide guests with clean, comfortable, thoughtful, warm and friendly services. The hotel is located at No. 59 Dunhe Road, Haizhu District, 2 kilometers away from "Guangzhou Tower" and "Pearl River Night Tour" (one stop away by Line 3), 6 kilometers away from "Guangzhou Haizhu National Wetland Park" (about 10 minutes by taxi), and 6.1 kilometers away from "Beijing Road Pedestrian Street" (take Line 8 to Changgang, transfer to Line 2 to Haizhu Square, and transfer to Line 6 for one stop). There are abundant catering and dining around the hotel, Wanda Plaza, Liying Plaza and other large shopping malls. Looking forward to your visit again. I wish you a happy life! To Changgang, transfer to Line 2 to Haizhu Square, transfer to Line 6 for one stop), there are abundant catering and dining around the hotel, Wanda Plaza, Liying Plaza and other large shopping malls. Looking forward to your visit again. I wish you a happy life! To Changgang, transfer to Line 2 to Haizhu Square, and transfer to Line 6 for one stop), there are abundant catering and dining around the hotel, Wanda Plaza, Liying Plaza and other large shopping malls. Looking forward to seeing you again. Wish you a happy life
Guest User
Standard Double Room
Stayed in May 2025
Other
2 review
10/10
Outstanding
Posted on Jun 28, 2025
I booked this hotel for a business trip in Guangzhou. I was really touched! The guy at the front desk saw us dragging big suitcases and upgraded us to a double bed with a window for free, saying that we could enjoy the night view. The room was clean and warm. The best part was the laundry room. The laundry detergent was ready. The dirty clothes from a week-long business trip smelled good after being washed and could be worn directly after the dryer. Breakfast included rice rolls, porridge and other Cantonese flavors. After eating, the subway station was very close, which was very convenient for workers to commute! The clerks were all smiling. Before leaving, they gave me a bottle of water, saying that it was more comfortable to drink on the road than at home. I will stay here again next time I come to Guangzhou!
This time I stayed at the City Comfort Inn Guangzhou Takecun Subway Station Haizhu Wanda Plaza, and was touched by so many details! The lady at the front desk saw me carrying a large luggage, took the initiative to help me move the luggage, and kindly reminded me of the delicious shops around. The room was prepared with makeup remover wipes, steam eye masks, and even rubber bands and makeup remover cotton that girls often use. It was as safe as staying at a girlfriend's house.
If you are hungry in the middle of the night, you can always buy hot midnight snacks at the convenience store and snack stand downstairs. It was raining when checking out, and the front desk handed me an umbrella without saying a word, saying "Have fun, don't get wet". By the way, there are night lights, mobile phone charging cables, and even earplugs in the room, so people with light sleep can also have a good night's sleep~ It is so cost-effective and so considerate. I must stay here again next time I come to Guangzhou!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at City Comfort Inn Guangzhou Tower Kecun Subway Station Haizhu Wanda Plaza! Your satisfaction is the core pursuit of our work and the source of motivation for our continuous progress. We always take "providing guests with clean, comfortable, thoughtful, warm and friendly services" as our purpose, and we will continue to work hard in the future to serve every guest with heart. The hotel is located at No. 59 Dunhe Road, Haizhu District, with a superior geographical location and convenient transportation. The following are the surrounding popular attractions and how to get there: It is about 2 kilometers away from Guangzhou Tower (Little Waist) & Pearl River Night Tour, walk to Kecun Subway Station (Line 3) and take 1 stop to get there directly, or ride for about 10 minutes, and you can feel the city street view along the way. It is about 6 kilometers away from Guangzhou Haizhu National Wetland Park, and it only takes 10-15 minutes by taxi (off-peak hours), or take bus No. 264 to get there directly. It is about 6.1 kilometers from Beijing Road Pedestrian Street. It is recommended to take the Kecun Subway Station (Line 8) to Beijing Road Station, which takes about 30 minutes. There are commercial shopping nearby: 5 minutes walk to Haizhu Wanda Plaza, which covers fashion brands, cinemas, children's playgrounds, etc.; 8 minutes by bike to Liying Plaza, which has rich dining and shopping options. Food recommendation: The hotel is surrounded by Cantonese tea snacks (such as Taotaoju), Chaoshan beef hot pot, Zhanjiang oysters and other local specialty restaurants, as well as chain fast food brands to meet the needs of diverse tastes. We always look forward to your visit again, so that we have the opportunity to create a warmer accommodation experience for you! I wish you a pleasant journey in Guangzhou and a smooth life!
Guest User
Standard Double Room
Stayed in May 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jun 14, 2025
The convenient Guangzhou Takecun Subway Station Haizhu Wanda Plaza Branch where I stayed on this business trip really gave me too many surprises! It takes about 7-8 minutes to walk to the destination after getting off the subway navigation, and it is not tiring to drag the luggage. Next to the hotel is Haizhu Wanda Plaza, and you can buy hot midnight snacks when you go out. Convenience stores and milk tea shops are all available. The room is very clean, fresh and natural, the air conditioner cools quickly, and the bed is moderately soft and hard. Business travelers are most afraid of not sleeping well, but this time there is no such worry! The guy at the front desk also helped to collect the express delivery and sent snacks when checking out. The details are so heartwarming~ It is super suitable for workers and tourists to choose this place, just close your eyes and go!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your thoughtful praise! The convenience of walking 7-8 minutes from Kecun subway station allows you to easily arrive with your luggage; the location next to Haizhu Wanda Plaza allows you to buy hot supper and drink milk tea at any time. This convenience is very considerate of travelers~ The clean and fresh environment in the room, the fast cooling air conditioner, and the moderately soft and hard bed are all for you to sleep well; the front desk guy collects express delivery and snacks when checking out. These details can be remembered by you, and we are even more heartwarming~ Whether it is a worker on a business trip or a tourist, being your "close your eyes and rush" choice is the greatest affirmation for us! Looking forward to adding comfort and peace of mind to your journey next time~
Fenshenyongshi
Superior Queen Room
Stayed in Apr 2025
Business traveler
44 review
10/10
Outstanding
Posted on May 11, 2025
I came to the Canton Fair and chose the City Convenience Hotel. It is 10 minutes away from the exhibition by taxi. It is very convenient. There are many snacks around. The hotel is clean, comfortable and tidy. The service is thoughtful and attentive. It is worth recommending.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇城市便捷酒店,並對我們作出如此暖心的評價!廣交會期間能為您提供便利舒適的住宿,助力您的商務之行,我們深感榮幸!無論是便捷的交通,還是周邊豐富的美食,又或是整潔的環境與周到的服務,能得到您的認可,就是對我們最大的鼓勵!期待未來的日子裏,我們依然能成為您商旅出行的安心之選,為您創造更多美好的入住回憶!
鄭老太
Standard Double Room
Stayed in Mar 2025
Couple
23 review
6.0/10
Posted on Apr 19, 2025
The location is convenient, but the hotel's hygiene is just barely acceptable, not as good as the reviews on the website. The exhaust fan in the bathroom is very noisy. Breakfast ends at 10 o'clock, but all the food has become cold by 9:30. If the rent is more than 200, it is acceptable, but for 400, the facilities and services are not worth the price. In addition, most of the rooms have no windows.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at our hotel and writing your feedback carefully. We sincerely apologize for not meeting your expectations during this stay! Regarding the hygiene issues you mentioned, we are well aware that details determine the experience. We have immediately conducted a comprehensive review of the guest rooms and strengthened the cleaning standards and quality inspection procedures to prevent such situations from happening again; regarding the noise problem of the bathroom exhaust fan, the engineering department has arranged for maintenance and will complete the rectification as soon as possible. In view of the insufficient insulation and supply timeliness of breakfast meals, we have replaced the insulation equipment, optimized the rhythm of meal delivery, and sent additional service personnel to supplement meals at any time to ensure quality online. We attach great importance to the gap between the room type information and the price experience you reported. In the future, the room type differences will be significantly marked on the booking page, and the facility maintenance and service quality will be continuously improved to strive for value for money. If you are willing to give us another chance, please feel free to contact us at any time. We will give priority to coordinating the preferred room type for you and make every effort to make up for this regret! Thank you again for your frankness and wish you a happy life!
Guest User
Business Twin Room (Spacious And Cozy | Comfortable Bedding)
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on Apr 24, 2025
Not bad, acceptable. Just the room is a little small, everything else is OK. Recommended for business trips. The room lighting is not very bright. The bathroom glass is a little transparent. Not very good, should be improved
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you very much for staying at the City Convenience Hotel Guangzhou Tower Kecun Subway Station Haizhu Wanda Plaza. Your satisfaction is our pursuit, motivation and source of our work. We will continue to serve every guest well. Providing guests with clean, comfortable, thoughtful, warm and friendly services is our purpose. The hotel is located at No. 59 Dunhe Road, Haizhu District, 2 kilometers away from "Guangzhou Tower" and "Pearl River Night Cruise" (one stop away by Line 3), 6 kilometers away from "Guangzhou Haizhu National Wetland Park" (about 10 minutes by taxi), and 6.1 kilometers away from "Beijing Road Pedestrian Street" (take Line 8). Dear guests: Hello, thank you very much for staying at the City Convenience Hotel Guangzhou Tower Kecun Subway Station Haizhu Wanda Plaza. Your satisfaction is our pursuit, motivation and source of work. We will continue to serve every guest well. It is our purpose to provide guests with clean, comfortable, thoughtful, warm and friendly services. The hotel is located at No. 59 Dunhe Road, Haizhu District, 2 kilometers away from "Guangzhou Tower" and "Pearl River Night Tour" (one stop away by Line 3), 6 kilometers away from "Guangzhou Haizhu National Wetland Park" (about 10 minutes by taxi), and 6.1 kilometers away from "Beijing Road Pedestrian Street" (take Line 8 to Changgang, transfer to Line 2 to Haizhu Square, and transfer to Line 6 for one stop). There are abundant catering and dining around the hotel, Wanda Plaza, Liying Plaza and other large shopping malls. Looking forward to your visit again. I wish you a happy life! To Changgang, transfer to Line 2 to Haizhu Square, transfer to Line 6 for one stop), there are abundant catering and dining around the hotel, Wanda Plaza, Liying Plaza and other large shopping malls. Looking forward to your visit again. I wish you a happy life! To Changgang, transfer to Line 2 to Haizhu Square, and transfer to Line 6 for one stop), there are abundant catering and dining around the hotel, Wanda Plaza, Liying Plaza and other large shopping malls. Looking forward to seeing you again. Wish you a happy life
Jidezhuweixiao
Superior Queen Room
Stayed in Mar 2025
Business traveler
14 review
10/10
Outstanding
Posted on Apr 14, 2025
The hotel has an elegant and comfortable environment, warm and thoughtful service, spacious and bright rooms, and complete and advanced facilities, making people feel warm and happy. Whether it is a business trip or a leisure vacation, this is an ideal choice for staying here, and it is highly recommended to everyone!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,非常感謝您入住城市便捷廣州塔客村地鐵站海珠萬達廣場店,您的滿意是我們工作的追求,也是我們工作的動力和源泉,我們一定會再接再厲服務好每一個客人,為客人提供乾淨,舒適,周到,熱情,友好的服務是我們的宗旨。酒店地處海珠區敦和路59號,距離“廣州塔”和“珠江夜遊”2公里(乘坐3號線一個站即可到達),距離“廣州海珠國家濕地公園”6公里(打車大約10分鐘即可到達),距離“北京路步行街”6.1公里(乘坐8號線 尊敬的賓客:您好,非常感謝您入住城市便捷廣州塔客村地鐵站海珠萬達廣場店,您的滿意是我們工作的追求,也是我們工作的動力和源泉,我們一定會再接再厲服務好每一個客人,為客人提供乾淨,舒適,周到,熱情,友好的服務是我們的宗旨。酒店地處海珠區敦和路59號,距離“廣州塔”和“珠江夜遊”2公里(乘坐3號線一個站即可到達),距離“廣州海珠國家濕地公園”6公里(打車大約10分鐘即可到達),距離“北京路步行街”6.1公里(乘坐8號線至昌崗,換乘2號線至海珠廣場,換乘6號線一個站即可到達),酒店周邊有豐富的餐飲飲食,萬達廣場、麗影廣場等大型商城。期待您的再次光臨。祝您生活愉快!至昌崗,換乘2號線至海珠廣場,換乘6號線一個站即可到達),酒店周邊有豐富的餐飲飲食,萬達廣場、麗影廣場等大型商城。期待您的再次光臨。祝您生活愉快
Anonymous User
Superior Queen Room
Stayed in Feb 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 11, 2025
The room is very new, with a heated toilet, few parking spaces, a dining room downstairs, close to the waist,
Facilities: new,
Sanitation: clean,
Environment: very good,
Service: also good, asked him to arrange a quiet room, it was really not noisy at all
Original TextTranslated by Google
6/10
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住我們酒店並抽出時間分享寶貴的入住體驗!得知您對房間的新穎設施、整潔衞生以及周邊優越的環境和貼心服務給予高度認可,我們倍感榮幸!特別開心我們按您需求安排的安靜房間能讓您擁有舒適的休憩空間,馬桶的加熱功能也為旅途增添了一份暖意~關於停車位較少的問題,我們十分重視,目前正在積極協調優化停車方案,力求為賓客提供更便利的停車體驗。期待您的再次光臨,我們將以更優質的服務和細節,讓您的每一次入住都充滿驚喜!
Guest User
Superior Double Occupancy Room (Spacious And Comfortable | Quiet And Peaceful)
Stayed in Feb 2025
Business traveler
19 review
10/10
Outstanding
Posted on Mar 19, 2025
The room is clean and tidy, the breakfast is rich, the front desk is also very polite, and the price-performance ratio is very high. It's just that the security uncle at the front desk sits on the bench at the gate and smokes, which is a bit of an impact on the image.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your high recognition of our hotel rooms, breakfast and front desk services. We are honored to bring you a cost-effective experience! We are deeply sorry about the situation that the security uncle smoked at the door and affected the image. Your feedback has been solemnly recorded and immediately reported to the relevant departments. In the future, we will strengthen the training and supervision of the security personnel's behavioral norms, strictly prohibit smoking in the work area and public areas, and do our best to maintain the good image of the hotel. We look forward to providing you with more perfect service again~
Guest User
Standard Double Room
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 19, 2025
Having stayed in so many express hotels, the convenience of the city is really eye-catching and the experience is great! The location is close to the city center, and the surrounding shopping malls and food streets are all available, making it convenient for travel and eating, drinking and having fun. The room is clean and tidy, the bedding is comfortable, the decoration of the room is simple and modern, the facilities are new and complete, especially the bathroom, the dry and wet separation is done very well.
The front desk staff has a warm and professional service attitude, and the check-in and check-out are very fast. They are also very considerate and take the initiative to help with luggage. They also introduce the hotel's facilities and equipment in detail. When asked if there are any delicious and fun things nearby, they also enthusiastically recommend us. The service attitude is good, and I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your compliment! We are glad that the room decoration, facilities and breakfast are to your liking, and the attentive service of the staff has also been recognized by you. We are always committed to creating a high-quality stay experience for every guest, and will continue to optimize in the future. We look forward to serving you again and bringing you more surprises!