City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station)

City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station) Reviews

City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station)

No. 39 West Huangpu Avenue (Ruida Building), Tianhe District, Guangzhou, Guangdong, ChinaSee Hotel Details
City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station)
City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station)City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station)City Comfort Inn Hotel (Guangzhou Zhujiang New Town Tiyu West Road Subway Station)
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Guest Reviews

9.5/10
Outstanding
1042 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(1042)
Positive reviews(964)
Reviews with photos/video(195)
Easy to get around(26)
Convenient location(25)
Close to metro(22)
Friendly front desk staff(17)
Classy environment(12)
Perfect for business trips(4)
Many amenities(4)
Delicious breakfast(4)
Negative reviews(78)
ccml
Standard Queen Room
Stayed in Mar 2025
Solo traveler
28 review
10/10
Outstanding
Posted on Apr 8, 2025
Great location near Tiyu West Road Metro Station, which serves Line 1 and Line 3, and near many malls and places to eat. Room was clean, and I loved the blue accents to all the amenities! Bathroom was big, and the shower has a door. Would stay again!
Response from Property: Dear guests: Hello! Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal. The warm decoration of the hotel rooms is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
Standard Queen Room
Stayed in Jun 2025
Solo traveler
7 review
8.5/10
Very Good
Posted on Jul 8, 2025
Short trip for few hours
Response from Property: Dear guest: Hello! Thank you for choosing us because of the small flaws of our hotel, which made you have a bad stay experience. We will improve it. Next time you come back, we will provide the most considerate service and give you a perfect stay experience. We are your journey station and home on the road.
Guest User
Superior Queen Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 31, 2025
The hotel is on the 10th floor, very close to Link city and Gangxia metro station (3-5 min walk) The location is ideal, right next to One Avenue, near People’s plaza and landmark. The staff was very friendly and helpful - we had to switch rooms and they did it within 20 minutes. Hotel room was clean every day, they provided water, washing detergent, laundry machine, towels, toothpaste, hair brush, shower needs, slippers. Great amenities and extras.
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
kennygu
Standard Queen Room
Stayed in Apr 2025
Couple
13 review
9.5/10
Amazing
Posted on May 18, 2025
Room was clean but the laundry room was a bit messy. Good location although a little bit hard to find at first because the entrance is at the back of the building. Thank you!
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. As you said, the hotel is located in a bustling area, with first-class convenience for transportation, shopping and business travel. Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city. We look forward to letting you enjoy a more perfect stay experience next time!
Guest User
Standard Queen Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 8, 2025
The hotel services is very good, staff are very friendly and very helpful. Room also very clean and comfy.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Stephaniexrouge
Standard Queen Room
Stayed in May 2025
Solo traveler
4 review
10/10
Outstanding
Posted on Jul 14, 2025
Clean, comfy and standard room for a night, recommend
Response from Property: 親愛的賓客您好!真的非常感激您對我們酒店服務人員的喜愛和信任!我們會不斷努力,為您提供更優質的服務,讓城市便捷廣州體育西路地鐵站酒店在這座城市裡一直熠熠生輝,期待您的再次光臨!笑口常開,期待與您不見不散!
Yao8882
Standard 2-bed Room
Stayed in Apr 2025
Business traveler
111 review
7.5/10
Posted on May 5, 2025
Newly renovated hotel and many restaurants and shopping mall
Response from Property: Dear guests, hello! Thank you very much for your love and trust in our hotel! We will continue to work hard to provide you with better services and make the City Convenience Guangzhou Tiyuxi Road Subway Station Hotel shine in this city. We look forward to your visit again! Always smile and look forward to seeing you soon!
Tareq
Standard Queen Room
Stayed in Feb 2025
Family
12 review
9.0/10
Great
Posted on Jun 2, 2025
Nice experience
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 26, 2025
Good.
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Yezideqingqianshiguang
Business Double Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 8, 2025
I always give five-star praise because the store is really worthy of it. Friends who have been here will know how high the cost-effectiveness is 😉😉It is very close to the subway station and there are many delicious foods nearby. It is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love and trust in our hotel staff! We will continue to work hard to provide you with better services and make the City Convenience Guangzhou Tiyuxi Road Subway Station Hotel shine in this city. We look forward to seeing you again! Smile and look forward to seeing you soon!
Guest User
Standard Queen Room
Stayed in May 2025
Other
9 review
10/10
Outstanding
Posted on Jun 29, 2025
The hotel is in a great location, close to Tiyuxi Road subway station, and close to shopping malls such as The Plaza, Grandview, Tee City, and GTL. It's only a 10-minute walk away, very convenient
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your love and trust in our hotel staff! We will continue to work hard to provide you with better services and make the City Convenience Guangzhou Tiyuxi Road Subway Station Hotel shine in this city. We look forward to seeing you again! Smile and look forward to seeing you soon!
Guest User
Standard 2-bed Room
Stayed in May 2025
Traveling with friends
4 review
7.5/10
Posted on Jun 15, 2025
All three rooms smelled of cigarette smoke, and it felt like the central air conditioner was constantly blowing out second-hand smoke. The cleaning was not very clean, there was garbage under the curtains, and there were dirty shoe prints on the toilet floor. There was water accumulation at the entrance of the hotel, so be careful not to slip. The bedside lamp on one side could not be turned off, which affected sleep. At the same time, the sound insulation was very poor, and I could clearly hear the conversation between the room next door and the front desk, which was also complaining about the bedside lamp. Most importantly, the TV cannot be projected!!!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at the hotel and giving us feedback on your stay. We are very sorry that this stay did not meet your expectations. The hotel does not have central air conditioning, and each room has independent duct air conditioning. Due to the recent heavy rain in Guangzhou, there will be water accumulation, and we will clean it up in time. Regarding the hygiene and facility issues you mentioned, we will immediately arrange training and inspections to solve the problems in time. Regarding the TV screen projection problem, the store’s latest TV supports screen projection. If you have difficulty operating the TV equipment, you can call the front desk and we will help you solve it. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel to give us valuable suggestions, and we hope that our improvements will welcome you to visit again!
Guest User
Standard Queen Room
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 5, 2025
The room is very clean and tidy. I will stay here every time I come to Guangzhou! It is a 15-minute walk from Guangzhou City Center Tiyuxi, Tianhecheng, and Tianhuan Plaza. It is very close, and there are many food along the way, such as beef brisket pot, beef hot pot, and Shanghai Auntie. It is a 5-minute walk from the subway entrance. And the fried rice noodles for breakfast are delicious
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Standard Queen Room
Stayed in Apr 2025
Business traveler
34 review
10/10
Outstanding
Posted on May 22, 2025
The room is clean and hygienic, and it is not noisy at night. Overall, it is worth staying in. It is also close to the subway station and there are many places to eat around.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Anonymous User
Business Double Room
Stayed in Apr 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on May 18, 2025
The room is not big and has no window, which is a bit stuffy. They will clean it if you stay longer. The breakfast is average. It is very close to the subway station. There are some snack bars and fruit shops nearby, and takeout can be delivered upstairs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. We are honored to serve you. The hotel has prepared a variety of room types with different layouts for different guests to choose from. We hope that our sincere service can bring you a more comfortable experience. All the staff of the hotel sincerely look forward to your visit again!