City Comfort Inn (Guangzhou Shixi Metro Station,Hotel Near South Campus of Sun Yat-sen University)) Reviews

Response from Property: It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. City Convenience Shixi Subway Station Store is located next to the Shixi Archway, about 5 minutes away from Shixi Subway Station. The hotel shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.

Response from Property: Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that you found our hotel to be very good and conveniently located near the metro, allowing you easy access to explore the city. It’s also wonderful to know that you were pleased with the cleanliness of your room and that it had all the amenities needed for a comfortable stay.Your kind words are greatly appreciated and serve as a motivation for us to continue striving for excellence in every aspect of our service. We are thrilled that you enjoyed your time with us and hope to welcome you back on your next visit. Whether it’s for leisure or business, we aim to make your stay even more memorable.

Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. The City Convenience Shixi Subway Station Store is located next to the Shixi Archway, about 5 minutes away from Shixi Subway Station. The hotel shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.

Response from Property: Thank you very much for your wonderful feedback! We are glad to hear that you are enjoying your stay. Your kind words are the driving force of our whole team. We are committed to providing the highest level of service and are pleased with your pleasant experience. We hope to have the pleasure of welcoming you back again soon, and we look forward to creating more memorable moments for you.

Response from Property: Dear guests,Thank you for choosing our hotel and sharing your experience with us. We are delighted that you acknowledge our central location, closeness to the subway station, as well as the diverse range of dining options and convenience stores in the vicinity. We are also pleased to know that you are satisfied with the room size, cleanliness, and soundproofing.There are three washing machines in our hotel, two of which are integrated washing and drying machines. The drying time can be adjusted according to your requirements. Regarding the quality of our breakfast offerings, we will strive to make improvements. We look forward to offering you a better experience during your next stay.Thank you once again!

Response from Property: 尊敬的賓客：非常感謝您對我們的支持與信任，我們將繼續秉承將心注入，以情感之的服務理念，讓您在城市便捷居停感受到家一般的温暖，期待您能再次光臨，祝您開心每一天！

Response from Property: Dear guest, thank you very much for taking the time to give us feedback amidst your busy schedule. We apologize for the bad check-in experience this time and also appreciate your recognition of our hygiene and bedding. The hotel is located 13 kilometers away from Pazhou Convention and Exhibition in a straight line. If you need to take a bus, we can arrange it for you. We apologize again and look forward to your next visit!

Response from Property: It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. City Convenience Shixi Subway Station Store is located next to the Shixi Archway, about 5 minutes away from Shixi Subway Station. The hotel shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your experience! Your recognition of the hotel's clean environment and comfortable rooms is the greatest encouragement to our team! Regarding the pillow height issue you mentioned, we attach great importance to it and have included your suggestions in the optimization plan. We will add different types of pillows for guests to choose from in the future. We hope to bring you a more suitable sleeping experience next time. We are honored that shops such as Luckin Coffee and Zhao Yiming downstairs of the hotel provide convenience for your travel; in fact, the hotel is about 400 meters away from the subway station. Exit A of Shixi Subway Station is the closest and can be reached on foot. If you have travel needs in the future, you are welcome to contact the front desk at any time to plan your route. I look forward to having the opportunity to serve you again in the future and wish you a happy life!

Response from Property: Dear Valued Guest, Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and that our staff made a positive impression, even with the language barrier. Hospitality and honesty are core values for our team, and we’re delighted they could assist you with care and kindness. We’re especially grateful for your mention of the wallet—it’s our duty to ensure guests feel secure, and we’re honored you trusted us with such an important item. Your kind words will be shared with the entire team, particularly the breakfast staff, who will be overjoyed to know they made your experience memorable. It was a pleasure hosting you, and we hope to welcome you back soon for another stay filled with warmth and excellent service!

Response from Property: Thank you for choosing to stay with us and sharing your experience! The hotel is adjacent to the Shixi Archway and is a 6-minute walk from Exit A of Shixi Station on Metro Line 2. There are abundant restaurants nearby. The guest rooms are regularly disinfected and treated with mosquito repellent every month to ensure cleanliness and comfort. Some room types have poor lighting. Please inform us in advance next time so that we can arrange a room on a high floor or with an external window for you. Looking forward to serving you again!

Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. The City Convenience Shixi Subway Station Store is located next to the Shixi Archway, about 5 minutes away from Shixi Subway Station. The hotel shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.

Response from Property: It is really exciting to see the simple and profound praise from the guests, and they also recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. City Convenience Shixi Subway Station Store is located next to the Shixi Archway, about 5 minutes away from Shixi Subway Station. The hotel shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.

Response from Property: Dear guest, we are very sorry for giving you such a bad breakfast experience. We have criticized and educated the staff involved and provided service training, and will strengthen the management and supervision of the staff's service attitude. In the future, we will strictly control the service quality to avoid such incidents from happening again. As an apology, we will provide you with a special little surprise when you check in next time, hoping to win your trust again. We look forward to your patronage again, so that we have the opportunity to make up for this shortcoming.