Fairfield by Marriott Guangzhou Konggang

Fairfield by Marriott Guangzhou Konggang Reviews

Fairfield by Marriott Guangzhou Konggang

Guangzhou Baiyun International Airport Southwest Business District Building C, Baiyun District, Guangzhou, Guangdong, ChinaSee Hotel Details
Fairfield by Marriott Guangzhou Konggang
Fairfield by Marriott Guangzhou KonggangFairfield by Marriott Guangzhou KonggangFairfield by Marriott Guangzhou Konggang
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1 night

Guest Reviews

9.4/10
Outstanding
859 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.6
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All reviews(859)
Positive reviews(849)
Reviews with photos/video(280)
Close to airport(181)
Easy to get around(160)
Offers pick-up/drop-offs(141)
Delicious breakfast(107)
Friendly front desk staff(87)
Perfect for business trips(80)
Tasty restaurant(16)
Delicious buffet(9)
Negative reviews(10)
Guest User
Standard Queen
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 21, 2025
The service since the arrival at the airport was great, Ryan and Rambo, made sure that I arrive comfortable after my flight, It was possible to do my work in a quiet room , the breakfast was very diverse and the best part was the possibility of the late check out , the room service is very efficient. The room is clean, lots of natural light and spacious , the shower is strong in pressure. It’s a great option to choose after or before your flight
Response from Property: Dear Guest,thank you for choosing Fairfeild by Marriott Guangzhou Konggang and for your kind affirmation of our services. We are truly delighted to know that you were satisfied with the experience at our hotel. With passion and professionalism, we have always aimed to deliver distinctive, heartfelt, and personalized service that exceeds expectations. We sincerely look forward to welcoming you back to Fairfeild by Marriott Guangzhou Konggang in the near future!
Satsuki
Standard Twin
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 6, 2025
The location is near the airport (actually it is inside the airport zone), and hotel lobby and room has high-end vibes.
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Anonymous User
Standard Twin
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 13, 2025
Very modern and convenient. We walked around the hotel and there were a lot of restaurants and stores. The hotel shuttle to the airport was so convenient. Very pretty hotel
Response from Property: 尊敬的賓客,感謝您選擇廣州空港萬楓酒店。非常高興您對我們的服務和設施都給予瞭如此高度的評價。酒店提供免費的機場穿梭巴士,預計5分鐘抵達廣州白雲國際機場客運大樓,十分榮幸穿梭巴士能給您的旅途增加方便。我們將一如既往地提供卓越的服務和設施,再次感謝您的讚揚。希望在不久的將來還能與您相聚廣州空港萬楓酒店!
Inblue
Standard Twin
Stayed in Oct 2024
Solo traveler
66 review
9.5/10
Amazing
Posted on Nov 21, 2024
Good hotel near to airport . Breakfast was good . western and Chinese mix. About 10mins away from airport by car.
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Guest User
Standard Twin
Stayed in Apr 2025
Business traveler
1 review
5.0/10
Posted on May 24, 2025
Started awfully. They were not aware about our reservation and couldn’t track through the booking number.  Made us wait for 20 minutes before suggesting we pay them room charges again which they would return once they can locate our original booking.  The room you can hear the plane take off or landing. It’s not too loud but it’s there and is disturbing. They should have noise proof glasses as other hotels have in same area. Being a Marriott definitely expected better.
Response from Property: Dear Guest,thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the extremely disappointing experience you encountered, as this falls far short of the high standards we strive to uphold at Marriott. First and foremost, we regret the confusion with your reservation. The fact that our team was unable to locate your booking promptly and suggested a duplicate payment is unacceptable. This indicates a critical lapse in our reservation management and guest service protocols. We have already initiated a review of our procedures to ensure staff are properly trained to handle booking inquiries efficiently and avoid such misunderstandings in the future. Your trust is invaluable to us, and we are deeply sorry we did not meet your expectations. If you would be willing to provide further details (such as your reservation number or dates of stay), our Guest Care team would like to connect with you directly to address this more thoroughly. We hope to have the opportunity to welcome you back in the future and demonstrate the level of service and care that Marriott is known for. Until then, we wish you all the best in your travels.
Davaa0707
Standard Queen
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Jan 17, 2025
Very clean and comfortable. Breakfast was nice.
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Guest User
Standard Twin
Stayed in Mar 2025
Couple
5 review
10/10
Outstanding
Posted on Apr 11, 2025
The hotel is excellent and the front office staff who attended to us is very attentive with good customer service. Well done! I love the rooms. Will certainly come back again.
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Miroslav
Standard Queen
Stayed in Mar 2025
Business traveler
20 review
10/10
Outstanding
Posted on Apr 19, 2025
Perfect as always. You must try their salads and burgers. Perfect meals for reasonable price.
Response from Property: Dear guest, thank you for choosing to stay with us at the Fairfield by Marriott Guangzhou Konggang. We are glad to learn that you enjoyed your stay with us. I will be sure to share your comments with our colleagues. Your feedback is very much appreciated and we look forward to welcoming you back in the very near future.
Charmaine
Standard Queen
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on May 15, 2025
Close to the airport with free shuttle bus. Spacious room and excellent service. Highly recommend.
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Guest User
Standard Queen
Stayed in Aug 2024
Business traveler
1 review
4.0/10
Posted on Sep 12, 2024
There are bedbugs in this hotel unfortunately. Wouldn’t recommend it at all. I was bited by them and it brought me A LOT of inconvenience to change 2 rooms and then eventually to change the hotel at the nighttime.
Response from Property: Dear guest, we are very sorry to make you feel not very well about your stay experience and thank you very much for your valuable suggestions. We attach great importance to your questions and make positive improvements. The hotel has been committed to providing guests with good service experience and we look forward to your coming and back with satisfaction. Best wishes.
Guest User
Standard Twin
Stayed in May 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 9, 2025
service and hotels facilities were great! Very nice hotel
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Nitin
Standard Queen
Stayed in Apr 2025
Business traveler
16 review
10/10
Outstanding
Posted on May 23, 2025
Very near to airport. Good breakfast. Rooms are well maintained
Response from Property: Dear guest: Thank you for your recognition, your support and encouragement is our biggest driving force forward. Fairfield by Marriott Guangzhou Konggang constantly strives to create a warm and comfortable living environment for guests. All of us are looking forward to your visit again and wish all go well with you!
Guest User
Standard Queen
Stayed in Nov 2024
Family
3 review
9.0/10
Great
Posted on Jan 16, 2025
It is a surprisingly nice hotel beyond our expectation from Fairfield. We enjoyed the modern and clean design. Well done!!
Response from Property: 尊敬的客人,感謝您選擇廣州空港萬楓酒店。得知您對酒店感到滿意,我們倍感欣喜。酒店始終以熱情、專業的態度,為賓客呈現與眾不同、真摯貼心的個性化服務。希望在不久的將來還能與您相聚廣州空港萬楓酒店!
Anonymous User
Standard Queen
Stayed in May 2024
Business traveler
9 review
10/10
Outstanding
Posted on Jul 12, 2024
Very quite very clean hotel. Staffs are extremely friendly and helpful.
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!
Eugenebravo
Standard Queen
Stayed in Jan 2025
Couple
8 review
9.5/10
Amazing
Posted on Feb 15, 2025
The hotel is perfectly located near Baiyun airport. Rooms are spacious
Response from Property: Dear guests, thank you very much for choosing Fairfield by Marriott Guangzhou Konggang! Your satisfying stay is a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about making every guest feel at home. Looking forward to your next visit!