Hangji Hotel (Guangzhou Baiyun International Airport Renhe Subway Station) Reviews
Hangji Hotel (Guangzhou Baiyun International Airport Renhe Subway Station)
No. 101, 68, Yubian Street, Renhe Town, Renhe Village, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Hangji Hotel (Guangzhou Baiyun International Airport Renhe Subway Station) Guest Reviews
4.8/5
Excellent
1929 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1929)
Positive reviews(1919)
Reviews with photos/video(485)
Offers pick-up/drop-offs(492)
Close to airport(259)
Easy to get around(251)
Friendly front desk staff(240)
Quiet & comfortable(157)
Good sound insulation(110)
Delicious breakfast(103)
Perfect for business trips(80)
Negative reviews(10)
Nobi 罗璧
Standard Queen Room
Stayed in Sep 2024
Business travelers
27 review
4.5/5
Great
Posted on Oct 21, 2024
Honestly this is my 3rd time stay here. i love their friendly service. even its cheap. if you want to stay near airport. you can choose this hotel. my highly recommended. thank you
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will try our best to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Ryokojang
Standard Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
I stay here every time I go to Guangzhou for work. They have a free airport shuttle and the best thing is that you can check out later than most hotels.
Response from Property: Dear Guests: Thank you for staying at our hotel and sharing your experience. We are delighted that every aspect of the hotel has gained your approval. Through your meticulous description, we can sense the happiness this journey has brought to you. This is what we, as service providers, have been pursuing all along. It will also become the impetus for us to continue our efforts and keep making progress. Looking forward to serving you next time!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Pijak
Standard Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Staff speak some English. Easy to communicate, add the hotel’s number to WeChat. We arrived at 1am and had no problem with using WeChat to communicate with the hotel for our airport pick up. Room was clean, spacious, had no cigarette smell, had large comfortable bed. Breakfast was plentiful and convenient.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Standard Queen Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Nice and clean, spacious,very affordable, close to the airport. Convenient shuttle service to the airport.
Response from Property: 不是咱吹牛,在同區同價位的酒店裡咱家房間的空間可是數一數二的呢!很開心您能喜歡咱家小店,我們會繼續努力成為您心中的五星酒店噠!期待我們下次再見!
James Lawrence
Family-friendly Family Room
Stayed in Sep 2024
Family
4 review
2.0/5
Posted on Nov 3, 2024
False advertisement of “smoking not permitted”. Every room is even supplied with an ash tray. Cigarette smoking smell inside the room and in the hallway is so strong that we started having headaches. Very disappointed.
Response from Property: 對於您本次的入住體驗我們感到非常抱歉,房間配備煙灰缸是因為有顧客在房間偷偷抽煙我們沒辦法知曉直接煙頭扔在地上導致地板傷痕纍纍故配備了煙灰缸,對於您提出來的寶貴意見我們會努力更進,期待您的下次光臨!
Alex (yesheng)
Standard Queen Room
Stayed in Sep 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Nov 13, 2024
A comfortable hotel. They took it away for free, and then brought it back to the airport. The rooms are clean and have everything you need.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Nina..
Standard Queen Room
Stayed in Sep 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Oct 20, 2023
The hotel has a pick up service. The hotel’s atmosphere is new and well designed. It has big rooms and location is near the main road. The staff has really been helpful. I’ll stay in this hotel again the next time I come to Guangzhou.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Samhun Lor
Deluxe Queen Room
Stayed in Mar 2024
Family
4 review
2.7/5
Posted on Apr 22, 2024
Everything is good but their service is not that good the staff at the front desk is not helpful
Response from Property: Hello, we are very sorry that due to language restrictions, we were unable to help you solve the problem in a timely manner. We will strengthen our training in this area and patiently use translation software to solve your problem. We look forward to your next visit!
AgnesB16
Standard Queen Room
Stayed in Dec 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 19, 2024
free transport from airport to hotel, hotel to airport
simple and nice breakfast
clean room with hot aircond for winter
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Anonymous User
Standard Queen Room
Stayed in Nov 2023
Business travelers
35 review
5.0/5
Outstanding
Posted on Jan 17, 2024
环境:靠近机场,环境干净。
This hotel is nearer airport and LRT station. Will stay here again.
Response from Property: Dear guests: Hello! Thank you for your trust and choice in Navigation! From the moment you step into the Hangji Hotel, you become our family. We hope to use our thoughtfulness to take care of you like a family member. Xiaohang is your warm home away from home at Baiyun Airport! Come home often and check it out! Wish you: be well! !
Pirozhok
Standard Queen Room
Stayed in Aug 2023
Couples
8 review
4.0/5
Very Good
Posted on Sep 28, 2023
The location is not as great as it seems, a lot of things listed are not provided ()like bathtub).
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Lyina Costa
Standard Queen Room
Stayed in Sep 2023
Solo travelers
3 review
1.0/5
Posted on Oct 26, 2023
Horrible customer service and poor receptionists. They are arrogant and liers too.
Response from Property: Thank you for choosing our store and taking the valuable time to share your stay experience here. We apologize that this stay did not meet your expectations. We deeply apologize for the unsatisfactory accommodation experience you experienced during this stay. We hope to provide you with a better experience during your next stay.
Meredith
Guestroom (Double bed) (Bathtub)
Stayed in Sep 2023
Couples
7 review
3.2/5
Posted on Jan 8, 2024
Bathroom with the tub was really enjoyable.
Response from Property: 感謝您選擇本店,並抽出寶貴時間在此分享您的入住體驗,非常抱歉此次入住未能達到您的期望。針對您提出的xxx問題,酒店將加強酒店員工服務培訓,避免此類情況再次發生。我們始終追求為賓客打造完美的入住體驗,誠邀您的再次到來。
Guest User
Deluxe 2-bed Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Godd goodgood good good good
Good
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!