1 Chome-15-11 Ginza, Chuo, Chuo Ward, Tokyo, 104-0061, JapanSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
113 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.4
Service9.1
Cleanliness9.0
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All reviews(113)
Positive reviews(104)
Reviews with photos/video(18)
Clean and tidy(25)
Awesome stay(20)
Easy to get around(17)
Friendly host(17)
Convenient for shopping(12)
Near shopping area(9)
Negative reviews(9)
Calista77
Double Room-Non-Smoking
Stayed in Dec 2024
Family
10 review
9.5/10
Amazing
Posted on Feb 26, 2025
Great location, just a 5-10 minutes walk to the main ginza shopping area. However the room is very small, i have two big luggage and will have to take turns to open each one.
Ingrid Ute
Semi Double Room-Non-Smoking
Stayed in Jun 2025
Couple
6 review
7.5/10
Posted on Jul 8, 2025
Nice City Hotel with Kind staff, free luggagr Storage on arrival and Departure Date as well as walking distance from Metro/statuons. Nothing to complain about. Room size in Kind with Tokyo‘s Standards.
Guest User
Superior Twin Room-Non-Smoking
Stayed in Apr 2025
Other
1 review
6.0/10
Posted on Jun 3, 2025
Amenlities is not good , food not good , room is really small , can’t open the suitcase !
They didn’t give me the room that I reserved !
Staff ‘s English is not good , always rely on the phone to translate !
Jacob Lee 84
Standard Twin Room-Non-Smoking
Stayed in Apr 2025
Family
6 review
9.5/10
Amazing
Posted on May 25, 2025
Location and service was good. Near to the metro and shopping district. Pleasant and decent hotel.
Kwok
Superior Twin Room-Non-Smoking
Stayed in Mar 2025
Family
1 review
5.0/10
Posted on May 4, 2025
The lobby staff of Ikeda and Rabin are super unfriendly, not willing to provide positive solutions, they just want charge me as much $ as possible, very rude to me and my family members.
They made my family members were waiting for check in at lobby close 12 am. How heartless and shameful !!!
jingyo
Moderate Twin Room-Non-Smoking
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 23, 2025
good location, it’s very close to ginza. The facility is very clean and clerks are very kindly.
Guest User
Double Room-Non-Smoking
Stayed in Dec 2024
Couple
10 review
9.0/10
Great
Posted on Jan 16, 2025
It was reasonable. Not the best and not the worst. Generally acceptably clean. I would not stay more than two nights though as the room is small. Price was good. Would be interesting to try breakfast but we run out of time. Staff was helpful.
Traveling_HWM
Single Room
Stayed in Nov 2024
Couple
8 review
9.0/10
Great
Posted on Dec 24, 2024
I stayed at Hotel Sunroute Ginza for three nights during my trip to Tokyo, and I had a wonderful experience. The hotel's location is incredibly convenient, just a 10-minute walk from both the Ginza subway station and the Tokyo JR station. This made it easy for me to travel to various destinations like Kamakura, Fujikawaguchiko, Tokyo Disneyland, and even Narita International Airport.
The neighborhood is vibrant, with plenty of excellent restaurants that stay open late, as well as convenience stores for late-night snacks. This made my stay even more enjoyable, as I could easily find meals and snacks without any hassle.
As for the hotel room, it was compact, which is typical for Tokyo accommodations, but it was perfectly adequate for two people. The room was clean and well-maintained, and the staff were genuinely hospitable, always ready to assist with any requests.
Overall, I had a great stay at Hotel Sunroute Ginza. The combination of location, cleanliness, and friendly service makes it a solid choice for anyone visiting Tokyo.
KATHERINE SARAH
Double Room-Non-Smoking
Stayed in Nov 2024
Solo traveler
6 review
7.5/10
Posted on Dec 15, 2024
Hotel was in a good location, close to three different stations, including Tokyo station making it convenient to get to from Narita Airport. It was good base to get to other parts of Tokyo. Basic amenities but if you are just looking for somewhere to sleep after a full day of sightseeing it has everything you need
Hong Wei
Standard Twin Room-Non-Smoking
Stayed in Apr 2025
Family
6 review
9.5/10
Amazing
Posted on May 27, 2025
It’s the cleanliness and location that stands out
Wojciech
Double Room-Non-Smoking
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 15, 2025
Very nice good location
Vanessa
Superior Twin Room-Non-Smoking
Stayed in Nov 2023
Family
3 review
9.0/10
Great
Posted on Jan 1, 2024
location was good (had many different lines to choose from), room size was not bad given the usual hotel sizes in tokyo, toilet size was decent as well, check in was smooth, had to pay a small tax fee (200yen per pax) upon checking in.
only issue i had with this place is that the wifi was terrible
John Choi~
Double Room-Smoking
Stayed in Mar 2025
Business traveler
9 review
10/10
Outstanding
Posted on May 18, 2025
Good for stay
ChanLisa
Double Room-Non-Smoking
Stayed in Oct 2024
Family
5 review
10/10
Outstanding
Posted on Nov 9, 2024
Convenience location
travelll004
Single Room Non smoking
Stayed in Jan 2023
Business traveler
29 review
10/10
Outstanding
Posted on Feb 28, 2023
great location, clean, nice staffs. I will visit again