銀華智選酒店（大理高鐵站洱海公園店） Reviews

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been fully renovated according to three-star standards to create a comfortable, smart and modern accommodation environment. The bathroom is separated into dry and wet areas, the brand-new bathroom, and the large soundproof glass windows allow you to enjoy peace and comfort. We also provide thoughtful services such as free laundry, and strive to balance high-quality services with comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support, and Yinhua Hotel looks forward to meeting you again

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been fully renovated according to three-star standards to create a comfortable, smart and modern accommodation environment. The bathroom is separated into dry and wet areas, the brand-new bathroom, and the large soundproof glass windows allow you to enjoy peace and comfort. We also provide thoughtful services such as free laundry, and strive to balance high-quality services with comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support, and Yinhua Hotel looks forward to meeting you again

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been fully renovated according to three-star standards to create a comfortable, smart and modern accommodation environment. The bathroom is separated into dry and wet areas, the brand-new bathroom, and the large soundproof glass windows allow you to enjoy peace and comfort. We also provide thoughtful services such as free laundry, and strive to balance high-quality services with comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support, and Yinhua Hotel looks forward to meeting you again

Response from Property: 非常感謝您選擇銀華酒店並好評！我們已按三星級標準全面翻新，打造舒適、智能、現代的住宿環境。衞生間乾濕分離，全新品牌衞浴，隔音玻璃大窗，讓您盡享寧靜與舒適。我們還提供免費洗衣房等貼心服務，力求優質服務與舒適設施並重。期待您的寶貴建議，助力我們不斷進步。再次感謝您的信任與支持，銀華酒店期待與您再次相遇

Response from Property: 非常感謝您選擇銀華酒店並好評！我們已按三星級標準全面翻新，打造舒適、智能、現代的住宿環境。衞生間乾濕分離，全新品牌衞浴，隔音玻璃大窗，讓您盡享寧靜與舒適。我們還提供免費洗衣房等貼心服務，力求優質服務與舒適設施並重。期待您的寶貴建議，助力我們不斷進步。再次感謝您的信任與支持，銀華酒店期待與您再次相遇

Response from Property: 非常感謝您選擇銀華酒店並好評！我們已按三星級標準全面翻新，打造舒適、智能、現代的住宿環境。衞生間乾濕分離，全新品牌衞浴，隔音玻璃大窗，讓您盡享寧靜與舒適。我們還提供免費洗衣房等貼心服務，力求優質服務與舒適設施並重。期待您的寶貴建議，助力我們不斷進步。再次感謝您的信任與支持，銀華酒店期待與您再次相遇

Response from Property: 非常感謝您選擇銀華酒店並好評！我們已按三星級標準全面翻新，打造舒適、智能、現代的住宿環境。衞生間乾濕分離，全新品牌衞浴，隔音玻璃大窗，讓您盡享寧靜與舒適。我們還提供免費洗衣房等貼心服務，力求優質服務與舒適設施並重。期待您的寶貴建議，助力我們不斷進步。再次感謝您的信任與支持，銀華酒店期待與您再次相遇

Response from Property: 非常感謝您選擇銀華酒店並好評！我們已按三星級標準全面翻新，打造舒適、智能、現代的住宿環境。衞生間乾濕分離，全新品牌衞浴，隔音玻璃大窗，讓您盡享寧靜與舒適。我們還提供免費洗衣房等貼心服務，力求優質服務與舒適設施並重。期待您的寶貴建議，助力我們不斷進步。再次感謝您的信任與支持，銀華酒店期待與您再次相遇

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been completely refurbished to 3-star standards to create comfortable, smart and modern accommodation. The bathroom has dry and wet separation, brand new bathroom, and large soundproof glass windows, allowing you to enjoy tranquility and comfort. We also provide thoughtful services such as free laundry, striving to balance high-quality service and comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support. Yinhua Hotel looks forward to seeing you again.

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been completely refurbished to 3-star standards to create comfortable, smart and modern accommodation. The bathroom has dry and wet separation, brand new bathroom, and large soundproof glass windows, allowing you to enjoy tranquility and comfort. We also provide thoughtful services such as free laundry, striving to balance high-quality service and comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support. Yinhua Hotel looks forward to seeing you again.

Response from Property: Dear guests, hello! Thank you very much for choosing our hotel and for sharing your stay experience in such detail. We would like to express our sincerest apologies for the inconvenience this stay has caused you. We are deeply saddened to learn that you had a good overall feeling when you first entered the hotel, but encountered problems with hygiene. Regarding the odor in the toilet and the dust in the kettle and cups, we have recorded the problem in detail as soon as possible. We have always been committed to creating a spotless living environment for our guests, and this situation was really beyond our expectations. We will immediately arrange a professional cleaning team to conduct comprehensive and deep cleaning and disinfection of all rooms, especially bathrooms and supplies such as kettles and cups, and establish a more stringent hygiene inspection mechanism to ensure that similar incidents do not occur again. At the same time, we also paid attention to the problem you mentioned that the auntie sweeps the floor at the door of the room in the morning, affecting your rest. We will immediately communicate with the cleaning team to re-plan the cleaning time and process to avoid noise disturbance during guests' rest periods to the greatest extent possible. The hotel always aims to provide high-quality services and a comfortable environment. Your initial good impression of the hotel has given us great encouragement. We will continue to maintain our advantages in other areas and actively improve our current shortcomings. Once again, we deeply apologize for the inconvenience caused to you. We hope you can give us another chance so that we can provide you with a stay experience that far exceeds your expectations. I wish you all the best in your future journey and a happy life!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very pleased to receive your recognition of the hotel's location and room facilities. The superior transportation location and complete room facilities have always been the convenience and comfort we hope to provide to every guest. However, we feel guilty when we see that you gave it a medium rating and the score was less than full marks. We have conveyed your feedback to the front desk as soon as possible, and will conduct a comprehensive review of the deficiencies in the future. From the efficiency of check-in to the meticulousness of service, we will check and improve each one. We sincerely hope that you can visit us again and give us a chance to make up for it, so that you can see our efforts and changes, and then we will definitely bring you a better experience.

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been completely refurbished to 3-star standards to create comfortable, smart and modern accommodation. The bathroom has dry and wet separation, brand new bathroom, and large soundproof glass windows, allowing you to enjoy tranquility and comfort. We also provide thoughtful services such as free laundry, striving to balance high-quality service and comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support. Yinhua Hotel looks forward to seeing you again.

Response from Property: Thank you very much for choosing Yinhua Hotel and giving us a good review! We have been completely refurbished to 3-star standards to create comfortable, smart and modern accommodation. The bathroom has dry and wet separation, brand new bathroom, and large soundproof glass windows, allowing you to enjoy tranquility and comfort. We also provide thoughtful services such as free laundry, striving to balance high-quality service and comfortable facilities. We look forward to your valuable suggestions to help us make continuous progress. Thank you again for your trust and support. Yinhua Hotel looks forward to seeing you again.