Best GroBalmerode Hotels

"🧹 Health: Especially clean 🍃 Environment: Very comfortable and quiet"

"On the return from the holidays in Denmark to South Germany we made in the Hotel Station. It means that the nearness of the motorway was the crucial criterion for us. Located in an industrial area, you are still busy in the city centre. The parking house has many pillars, but with a normal car is in order. The reception was friendly and we could check in despite the early arrival, which we very appreciated after a long journey. The rooms are OK and clean, the bathroom is modern. A second head kit and a refrigerator (cold drinks in summer!) were saved. The room is noisy so we were dining in the city in the evening. Breakfast for 19,- Euro is varied, But: On the terrace of the hotel you can smoke (we could smell that in our room, so the window stayed long) and the smell is directly pulled into the lobby, where breakfast (mostly uncovered food) is built. The smoking possibility is frequently used, the staff also smoke there. That is not possible. The variety of breakfast is large, but hot foods (egg, spice, sauce) are not kept very warm, so only laudderly or cold. The fruit and cakes remain uncovered, the fruit flys happy. :-( Here it needs to be improved, it's damaging about food. Here would be a lot of potential. Let plastic flowers, for that the tables are finely covered. Summa summarized: OK for one night, but no to come back. Smoking is a co-criterium for us."

"The room was very good and clean. The facilities are not old. The surrounding environment is very quiet, the evening breeze is breezy, sitting on the wicker chair at the entrance of the hotel to watch the sunset is very pleasant. But this time I stayed in the hotel and there was no hot water in the hotel, which was unbearable. We negotiated with the front desk. A bearded man was very gentleman and calmly received us, accepting all our questions and complaints, but there was no clear solution and no measures. The implication is that we accept the reality of no hot water. This makes us angry. When we raise our voice, the gentleman motions us not to speak loudly. Okay, then we say it quietly. Asked the manager to come forward to solve the problem, the reply said that the manager was off work, asked how to take a shower, and the reply said that he did not know. At that time, we wanted to get angry, but we resisted. Later, a thin bearded man came over and he listened to our confiding, and when we proposed that we should at least contact a hotel with hot water for everyone to take a shower and come back, he agreed. The subsequent treatment should be praised for the thin bearded man. He contacted another hotel and arranged six taxis. All the team members took a taxi to the hotel to take a shower and then took a taxi back. It is spectacular. In this incident, I also want to praise the platform customer service, keep track of the handling of the incident, constantly contact us, and finally ask the hotel to arrange two free dinners for the team. This allows everyone to see the positive attitude of the platform. It is worthy of praise for this."