NickGoesHikingYT
June 3, 2024
I visited YHA Grasmere as wanted to stay the evening as was pressed for time, I was informed the location was booked for a private function I asked if I could use the toilet quickly as desperately need to relieve myself, the female reception rolled her eyes at me and did not appear to want to even allow me to use the toilet but did, I used the toilet and when I tried to wash my hands, the tap came off in my hand, It was broken and had been placed precariously on top, there was no sign not to use it or to inform that it was broken, I washed my hands but would not turn off the tap so reported it to the reception who again rolled her eyes and said "you turned it on?" She seemed annoyed that I had done this, I told her "well yes, I used the toilet and wanted to wash my hands" she walked off in a huff and I left, I will NEVER return to this YHA and would definitely NOT recommend this YHA to anyone, the receptionist attitude did not reflect well on YHA and was a very Stark contrast to YHA Borrowdale