Grand Skylight International Hotel Guanlan

Grand Skylight International Hotel Guanlan Reviews

Grand Skylight International Hotel Guanlan

188 Huanguan South Road, Guanlan Avenue, Longhua District, Shenzhen, Guangdong, 518110, ChinaSee Hotel Details
Grand Skylight International Hotel Guanlan
Grand Skylight International Hotel GuanlanGrand Skylight International Hotel GuanlanGrand Skylight International Hotel Guanlan
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1 night

Guest Reviews

9.6/10
Excellent
745 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(745)
Positive reviews(724)
Reviews with photos/video(115)
Friendly front desk staff(104)
Classy environment(66)
Delicious breakfast(55)
Quiet & comfortable(34)
Large rooms(31)
Perfect for business trips(22)
Nice bathtub(9)
Delicious buffet(6)
Negative reviews(19)
jacyie
Superior Twin
Stayed in Nov 2024
Family
37 review
7.5/10
Posted on Dec 26, 2024
the hotel so good,but not near by mtr ,may bë wälä around fiteen minutinus
Response from Property: Dear guest,Thank you for choosing our hotel for your stay.Your comment will be valued.Our hotel is located in downtown of LongHua,actually Metro station is just 10minutes by walk.If you will come back next time,our staff can give you guidance.We are looking forward to your next stay.
Waleedr
Superior King
Stayed in Oct 2024
Business traveler
70 review
10/10
Outstanding
Posted on Nov 12, 2024
Extremely great Staff are ausome Very clean Food at restaurant is great I strongly recommend
6/9
Response from Property: Thank you for choosing our hotel, we will continue to improve the quality of products and services! Looking forward to your next visit. I wish you a happy life and a good mood every day!
soo keng
Superior King
Stayed in Feb 2025
Family
7 review
9.0/10
Great
Posted on Mar 24, 2025
Nice hotel but walkway from metro to hotel has a lot of construction hence can be difficult if rolling luggages. Hotel provided a room upgrade and room is large with toiletries provided or upon request. Hotel has few restaurants but we didn't have the opportunity to try. Overall comfortable hotel with good service, will choose if in same area again.
Response from Property: 尊敬的客人您好!感謝您對深圳觀瀾格蘭雲天國際酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Grace
Superior King
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 17, 2025
The room is clean, the service is fantastic and the staffs are awesome.
Response from Property: Thank you for choosing our hotel, we will continue to improve the quality of products and services! Looking forward to your next visit. I wish you a happy life and a good mood every day!
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Family
2 review
7.0/10
Posted on May 18, 2025
Is Ok la, clean but the surroundings without shopsssssssss
Response from Property: Thank you for your pertinent comments on us. We apologize and regret for your unpleasant experience during your stay. The hotel management attaches great importance to the opinions of each guest. We will further improve and improve our facilities and services. We sincerely look forward to your coming again.
Guest User
Superior Twin
Stayed in May 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jun 17, 2025
Front desk is very helpful and polite. Good service 👍
Response from Property: Thank you for choosing our hotel, we will continue to improve the quality of products and services! Looking forward to your next visit. I wish you a happy life and a good mood every day!
randy
Superior Twin
Stayed in Nov 2024
Family
48 review
4.0/10
Posted on Dec 9, 2024
This is a dated hotel with nothing much around, things are old but kept in good condition. Coffee and cups but no spoon. Swimming pool is closed! Sorry but I wouldn't be back.
Response from Property: Dear guests,Thank you for sharing your comment about your recent experience at our hotel.It is regretful to learn that we failed to provide a stay experience as your expectation.Your feedback has been shared with our team concerned immediately.Our hotel is very close to Metro Station and just 15 minutes walk to the nearest shopping mall.Open-air swimming pool closed due to cold weather during your stay.We truly hope that you will give us an opportunity to demonstrate our commitment to Make it Right.
Guest User
Superior King
Stayed in Jun 2024
Business traveler
6 review
10/10
Outstanding
Posted on Jul 14, 2024
We arrived late, and we got an upgrade of our booking, it’s a very nice hotel and I love the breakfast, sorry I didn’t have photo.Definitely will stay for another time.
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior King
Stayed in Sep 2024
Business traveler
53 review
3.0/10
Posted on Oct 13, 2024
Room is ok. Bad service. No one pick phone if you call the reception
Response from Property: Dear guest, thank you for choosing to stay at Grand Skylight International Hotel Guanlan and providing us with valuable comments and suggestions during your stay. Grand Skylight International Hotel Guanlan has always adhered to the spirit of "making every customer satisfied and touching more customers", and is committed to providing every guest with a "relaxed travel" stay experience. Thank you for your comments, we have shared and discussed them at the hotel management meeting, and have taken action to strengthen the training of staff, and strive to continue to provide high-quality services in the future, sincerely look forward to your visit again, and wish you a pleasant stay!
Guest User
Superior Twin
Stayed in Feb 2025
Couple
1 review
9.0/10
Great
Posted on Mar 10, 2025
A bit far from the border
Response from Property: 尊敬的客人您好!感謝您對深圳觀瀾格蘭雲天國際酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Solovev
Superior Twin
Stayed in Mar 2023
Family
2 review
9.5/10
Amazing
Posted on May 2, 2023
Good hotel with large territory, swimming pool, gym and seafood dinner, we enjoyed our stay there. Friendly and helpful personnel. Highly recommend!
Response from Property: Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
Dr. Joern Henning Kiepe
Superior King
Stayed in Jul 2022
Business traveler
61 review
9.5/10
Amazing
Posted on Oct 1, 2022
Very good location. Very clean, very friendly.
Response from Property: 尊敬的客人您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,讓客人享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Guest User
Superior King
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 21, 2025
I chose Grand Skylight Hotel for this trip and was very satisfied after checking in. The room was clean and tidy, with complete facilities and equipment, and the sound insulation was also good, so it was very quiet to sleep at night. The staff Xiao Guo had a very good service attitude and always had a smile on his face, which made people feel very friendly. There are shopping malls and parks around the hotel. There is also a river downstairs that is very suitable for walking. If you are also looking for a cost-effective hotel, you might as well consider this place.
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Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Guanlan Grand Skylight International Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior King
Stayed in Mar 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 23, 2025
I chose this hotel again and was still pleasantly surprised. From the moment I entered the lobby, I was greeted with smiles by enthusiastic, handsome and beautiful young men and women. I thanked handsome Luku for helping me with my luggage. He enthusiastically introduced the hotel's new meals and check-in locations. I felt relaxed sitting by the panoramic floor-to-ceiling windows looking at the scenery of Mission Hills Lake outside. Finally, I took a hot bath in the big bathtub. It was so comfortable. The service response was super fast, and the advanced service that thought of everything you thought of was super great [strong]. It must be the first choice, no doubt!
Original TextTranslated by Google
Response from Property: Dear guest, I am really excited to see your simple yet profound praise, and you recognize our service so much ~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Guanlan Grand Skylight International Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The guest's encouragement is the greatest support and encouragement to the hotel. We will serve every family attentively and look forward to meeting you next time.
Guest User
Superior Twin
Stayed in Mar 2025
Business traveler
11 review
10/10
Outstanding
Posted on Apr 19, 2025
Recently, I stayed at the Grand Skylight Hotel Guanlan. From the thoughtful service upon arrival to the entire accommodation experience, I was impressed. I would like to especially praise Ms. Xiao Du at the front desk: ✅ **Professional image, full marks for affinity**: I felt her warm smile and decent manners when I first met her. She listened to my needs patiently during communication, and her language was concise and clear, which quickly eliminated the fatigue of the journey. ✅ **Efficient coordination ability**: Due to early arrival, the hotel was short of rooms, and I thought I would have to wait for a long time, but Xiao Du flexibly coordinated resources and checked us in within 20 minutes. She actively informed us of the progress throughout the whole process, and her thoughtfulness was full marks! ✅ **Personalized service suggestions**: Knowing that it was our first stay, she introduced the hotel facilities, surrounding restaurants and transportation routes in detail, and recommended special services based on our itinerary, which showed her professionalism. **The hotel environment and facilities are also surprising**: 🌿 **Quiet in the bustling, elegant atmosphere**: The lobby design is simple and atmospheric, the room is clean and bright, and the bedding is comfortable. The hotel garden landscape is unique, and it is particularly quiet when walking at night, completely away from the hustle and bustle of the city. 🌟 **Service details highlight quality**: From room cleaning to restaurant reception, the staff took the initiative to greet and pay attention to needs. When checking out, they also asked about car arrangements. The overall service was as smooth as flowing water.
Original TextTranslated by Google
Response from Property: Dear guests, we hope to improve your stay experience not only in terms of value-for-money hardware and software, but also to make you feel the warmth of home during your journey through every little detail. Thank you for your five-point praise and we look forward to seeing you again.