JW Marriott Grand Rapids
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1 room, 2 adults, 0 children
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JW Marriott Grand Rapids

Renovated in 2024
No.12 of 4-Star Select Hotels in Michigan
235 Louis St NW, Grand Rapids, Michigan, 49503, United States
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Amenities
Indoor swimming pool
Spa
Massage room
Gym
Private parking
24-hour front desk
Luggage storage
Bar
All amenities
Property Description
Discover the unexpected at JW Marriott Grand Rapids, located in the heart of Michigan’s vibrant Hotel District. Immerse yourself in modern luxury and mindful living.Explore Grand Rapids’ top attractions, from art museums to craft breweries. Whether you seek tranquility or adventure, our hotel is your gateway to the city’s finest experiences.Revitalize on our newly renovated Wellness Floor. Unwind at Seraphina Spa, stay active in our fitness center, or relax in our indoor pool and steam rooms. Savor fresh, local cuisine at Margaux, featuring herbs from our JW Garden.Escape to one of our 331 elegantly designed rooms and suites, crafted for comfort and serenity. Our versatile event spaces and dedicated service professionals ensure memorable meetings and gatherings.The JW Marriott Grand Rapids is more than a place to stay—it’s a place to restore, inspire, and uplift.
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8.9/10
Very Good
Nice hotel and great service. Awesome view and parking is convenient, too!
All 98 reviews
Surroundings
Airport: Gerald R. Ford International Airport
(22.6 km)
Train: Vernon J. Ehlers Station
(1.3 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

One-Bedroom Executive King Suite With Executive Lounge Access
7

One-Bedroom Executive King Suite With Executive Lounge Access

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room with City View
7

King Room with City View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)
2

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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City View Room:Two Queen Beds
4

City View Room:Two Queen Beds

2 Queen bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Executive Floor Room with Two Queen Beds
3

Executive Floor Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Cable channels
Accessible toilet
Hot water (24 hours)
Wi-Fi in room
Room Details
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Water View Room with Two Queen Beds
3

Water View Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 2 Queen Beds, City View (Mobility Accessible, Tub)
2

Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Newly Renovated, Executive Lounge Access, Guest Room, 1 King
11

Newly Renovated, Executive Lounge Access, Guest Room, 1 King

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Room, 1 King, Grand River View
7

Guest Room, 1 King, Grand River View

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, City View (Mobility Accessible, Tub)
1

Room, 1 King Bed, City View (Mobility Accessible, Tub)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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King Room With City View And Roll-in Shower-Mobility Accessible
5

King Room With City View And Roll-in Shower-Mobility Accessible

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)
2

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

8.9/10
Very Good
98 reviews
Verified Reviews
  • Cleanliness8.9
  • Amenities8.9
  • Location8.9
  • Service8.9
Average for similar properties in Grand Rapids
Most Mentioned
AI Summary
The location is praised for its ideal surroundings and proximity to downtown. Guests appreciate the friendly and professional staff, comfortable and spacious rooms, and consistently clean and modern accommodations.
D‍a‍n‍s‍o‍n‍1‍7
December 30, 2024
Nice hotel and great service. Awesome view and parking is convenient, too!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 24, 2025
I rated it good because the room was nice and it was very clean. Location is good. However, beware when you are checking in. We were in line to check in and I overheard one of the women behind the desk tell the guest about breakfast, the third floor amenities, etc. She was very friendly. Now its my turn and I get "Stella". No smile, no "how are you", no acknowledgement of me being a Marriott member. Just a glare. She checks us in. I ask about breakfast, she mumbles an answer. I ask about other amenities. I was clearly bothering her. Still no smile and never a thank you. Marriott....Stella needs to be put in a position where she doesn't interact with guests. That said, we had a drink at the outdoor bar later in the evening and Hannah at the bar was awesome. Friendly, attentive and always a smile.
M‍e‍g‍ ‍Z
May 20, 2025
My mom, sister and I had the most glorious staycation at the JW Marriott. The staff was kind and welcoming beyond the call of duty, particularly Isabel (at the front desk) and Jacob R (one of the valets). Their huge smiles and friendly conversation, coupled with their expertise and solid advice, took the hotel's comfort to another level. The weather in Grand Rapids was rainy during our stay, so we made the most of the hotel's amenities and enjoyed the 23rd floor Executive Lounge (their dessert hour was a great end cap to our day) and the fitness center, as well as our comfy beds. The room was well-appointed with a Nespresso machine (LOVE) hotel robes, and a marvelous soaking tub (ask for the bath salts!). My sister forgot her toothbrush - no problem, the desk provided her a bamboo one. As my mom said, the weekend could not have been more perfect. Thank you Isabel, Jacob, and all the other wonderful staff members for making our stay feel extra special. We can't wait to come back!
B‍_‍B‍G‍n‍o‍m‍e
May 18, 2025
Shoutout to Isabelle at the front desk—absolutely fabulous and made check-in a breeze! The room was spacious, the bathroom was downright marvelous, and seriously… can I take that purple chaise lounge home? Instant love. The first-floor bar was the perfect spot for post-event drinks, and you can’t beat the convenience of being attached to the DeVos Place. That said, signage for my event was a little too subtle—nearly crashed a couple of weddings before finding the right room (oops!). Bonus: they’ve got EV charging on site—just be aware there are more Tesla chargers than standard ones. All in all, a stylish and comfy stay with a few quirks that make for a good story
F‍e‍a‍r‍l‍e‍s‍s‍6‍2‍3‍6‍2
April 20, 2025
Had Easter Brunch reservations. This is the second time I’ve been disappointed with the entire experience. The food lacked flavor from the deviled eggs to the 3 greasy potato dishes. The ham was dry, the only salad was a tiny Waldorf salad, roasted carrots were so hard I couldn’t cut them with a knife, again no flavor. There was an omelette station but no one was ever there to make them. No bread selection. Had to request multiple times for plates to be removed and beverages to be refilled. Chocolate mousse desert was delicious. Carrot cupcake was dry. For a meal that cost $81, dinner was $65 + 20% Service Charge, to say I was disappointed, would be an understatement. I will not be returning, ever.
K‍e‍l‍l‍y‍ ‍K
April 19, 2025
This is not a JW Marriott experience and the worst Marriott I have ever stayed at. Our family is very well traveled and have never had such poor experience. First, we had a 4 night/5 day stay. The staff starts knocking on your door at 8am. We’re from California, so that’s 5am PST. We ask them to come back in a few hours when we’re gone for room service. Of the 4 nights we were there, they only showed up once! We’re gone all day and usually come back around 10pm. By the third night, we complained downstairs and they finally sent someone the next day. Our trash cans were all full and we had no towels left. We came home the 4th night and again, no service. I would think even a Motel 8 would send someone to take out the trash, needless to say a JW. They gave us a handicap room with a faucet that didn’t work. We asked for a new room and despite having gold status, the front desk said that the general manager stated that they will not move us but will send someone to fix our non-working faucet the next day. The blow dryer was disgusting. Old, peeling, sticky and cream still stuck on the back of the blow dryer. The baskets where they have your towels in were all dusty and filthy. The trash cans were also not cleaned and you can see residue from the last visitor. This hotel does not live up to the JW brand and I would never stay here again. Would not recommend anyone else especially if you’re traveling with family.
P‍a‍u‍l‍a
April 25, 2025
Very convenient. Enjoyed our time there. Very clean
S‍u‍s‍a‍n
March 31, 2025
Great location, friendly staff, clean comfortable room.

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$41.00 (approx. PHP 2,385.17) Daily. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleSet menu
AgeFee
Adult
Set menu:US$29.00 (approx. PHP 1,687.07) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2007
  • Renovated: 2024
  • Number of Rooms: 7
Discover the unexpected at JW Marriott Grand Rapids, located in the heart of Michigan’s vibrant Hotel District. Immerse yourself in modern luxury and mindful living.Explore Grand Rapids’ top attractions, from art museums to craft breweries. Whether you seek tranquility or adventure, our hotel is your gateway to the city’s finest experiences.Revitalize on our newly renovated Wellness Floor. Unwind at Seraphina Spa, stay active in our fitness center, or relax in our indoor pool and steam rooms. Savor fresh, local cuisine at Margaux, featuring herbs from our JW Garden.Escape to one of our 331 elegantly designed rooms and suites, crafted for comfort and serenity. Our versatile event spaces and dedicated service professionals ensure memorable meetings and gatherings.The JW Marriott Grand Rapids is more than a place to stay—it’s a place to restore, inspire, and uplift.

Frequently Asked Questions

What is the cancellation policy for JW Marriott Grand Rapids?

The cancellation policy for JW Marriott Grand Rapids varies depending on the type of room and booking conditions.

What are the check-in and check-out times at JW Marriott Grand Rapids?

Standard check-in time at JW Marriott Grand Rapids is 16:00 and check-out time is 12:00.

Can I bring my pet inside the JW Marriott Grand Rapids?

As much as we love pets, unfortunately, we are unable to accommodate them in JW Marriott Grand Rapids.

How far is the JW Marriott Grand Rapids from the closest airport?

The closest airport is Gerald R. Ford International Airport, and it is about 19 mins from hotel by car (22.6 km).

About This Property

Nearest AirportGerald R. Ford International Airport
Distance to Airport22.59KM
Nearest Train StationVernon J. Ehlers Station
Distance to Train Station1.27KM
Average Price FromPHP26415
Hotel Star Rating4