Occidental Granada

Occidental Granada Reviews

Occidental Granada

C. Alhamar, 46, Granada, Andalusia, 18004, SpainSee Hotel Details
Occidental Granada
Occidental GranadaOccidental GranadaOccidental Granada
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1 night

Guest Reviews

9.3/10
Great
127 review
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.3
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All reviews(127)
Positive reviews(27)
Reviews with photos/video(4)
Awesome stay(12)
Clean and tidy(9)
Great location(9)
Delicious breakfast(5)
Great service(5)
chriswtk
Double Room 2 Single Bed
Stayed in Mar 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Apr 27, 2025
The location is great. Around 15 mins casual walk to the centre tourist area.  The staff are really nice and helpful.  But the bath water is not hot enough and the hair dryer is not good enough to dry my long hair fast. Still good to stay for a short trip.
Guest User
Triple Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Mar 7, 2025
The room is clean. Hotel is at good location. Next to several restaurants. Front desk people are very helpful.
Wipa
Double Room 2 Single Bed
Stayed in Mar 2025
Traveling with friends
5 review
8.0/10
Very Good
Posted on Apr 23, 2025
Room Is quite comfortable. Location is not near to city center. Breakfast is good.
Guest User
Superior Family Room
Stayed in Mar 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on May 6, 2025
Very nice hotel with everything you need. It's clean and well located
Guest User
Triple Room
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on May 11, 2025
Perfect location, very helpful staff!!
Feng
Double Room 2 Single Bed
Stayed in Nov 2023
Couple
3 review
7.5/10
Posted on Jan 2, 2024
We found this hotel room are quite nice, the facilities are all up to quality for this range of hotel. There are a lot of cafe, shops, supermarket near by. We also used a self-service laundry near by. Location wise, it is very close to the Metro to the train station. To get the tourism centre - Plaza Isabel La Católica, there is much direct bus, there are about about 15 mins walk. Or there is a bus 11 which is take some times. But there are a lot shops to explore alone the different routes. Overall, we are quite enjoy the stay here.
Response from Property: Dear guest,The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this reviewThank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. We also thank yoy for your gratefull words about our situation, we are glad to know, this point had made your stay even better if it should be.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Francisco Illescas, Occidental Granada Hotel.
Guest User
Double Room 2 Single Bed
Stayed in Jun 2023
Family
1 review
9.0/10
Great
Posted on Jul 13, 2023
Great hotel, very clean and close to the Cathedral area. Staff are very friendly too.
利旺
Superior Family Room
Stayed in May 2025
Family
9 review
10/10
Outstanding
Posted on Jun 24, 2025
The hotel is in a good location. There are also delicious food nearby. The service is also very good. There are Chinese counter staff. All is good here. Shopping is also good there.
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Response from Property: Dear customer, thank you for taking the time to share your experience at Granada West. We are very pleased to hear your high evaluation of our hotel. Our multilingual front desk team is always committed to providing thoughtful and meticulous service to every guest, and we are very happy to make you feel at home through Chinese service. There are not only many food options but also abundant shopping resources around the hotel, which adds convenience and fun to your trip to Granada. Our superior location allows you to easily explore this charming city, whether it is historical monuments or modern business districts. I look forward to the opportunity to serve you again. Best wishes, Evelyn Estrada, General Manager
Guest User
Triple Room
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 20, 2025
The room is OK, the location is good, the city is not big, most of the attractions are within walking distance, and it is very quiet. The only thing is that the room layout is not very comfortable. After turning off the lights at night, the night lights are always on, which is uncomfortable. However, if I have the opportunity to come to beautiful Granada next time, I will stay here again. The younger Chinese old man next to me is very talkative. It is a very flavorful city!
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Mikhail
Triple Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 6, 2025
Great hotel! We really liked it! 10 out of 10. The location is super, 10 minutes walk to the historical center. Clean, underground parking for a fee. Breakfasts are great, the staff is very friendly. The room with windows to the courtyard is quiet, no noise.
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Guest User
Superior Family Room
Stayed in May 2025
Family
7 review
10/10
Outstanding
Posted on Jul 4, 2025
If you really want to be picky about the shower, it would be better if the water pressure is a little stronger. This hotel is definitely a wise choice for people who drive. It is exactly as described. I like the strong water pressure in Europe.
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Guest User
Double Room 2 Single Bed
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 1, 2025
Ideal for visiting Granada (a 15-minute walk from the center) and then returning home to a quieter environment. Excellent breakfast.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for this kind comment. We are delighted that your stay with us was a wonderful experience. It is a real pleasure to learn that you appreciated our strategic location, just a few minutes' walk from the historic center. Our breakfast, carefully prepared by our catering team, also met your expectations, which fills us with satisfaction. We hope to have the pleasure of welcoming you again very soon. Sincerely, Evelyn Estrada, General Manager
元如
Double Room 2 Single Bed
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on May 13, 2025
The hotel staff is very friendly. The hotel is very clean and comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!非常感謝您選擇入住我們的酒店並留下寶貴的建議!我們非常高興得知您在酒店期間獲得瞭如此美好的體驗。對於您對我們工作人員的認可,我們深感欣慰。我們引以為豪的是能為每位賓客提供熱情周到的服務,讓您感受賓至如歸的温暖。我們也很高興您對酒店的整體環境感到滿意。作為一家擁有141間精心佈置客房的酒店,我們始終致力於為賓客營造整潔舒適的休憩空間,配備完善的現代化設施,確保您能享受到優質的住宿體驗。期待有機會再次為您服務。順祝安好,Evelyn Estrada, General Manager
Guest User
Double Room 2 Single Bed
Stayed in Jan 2025
Couple
2 review
9.0/10
Great
Posted on Feb 25, 2025
It was a very clean hotel. The facilities are a little old, but it doesn't bother me much. The breakfast buffet had a wide variety of food, so I never got bored even after staying several nights. The reception staff were very polite and spoke English perfectly well.
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MahongriSofia
Double Room 2 Single Bed
Stayed in Sep 2024
Business traveler
15 review
8.0/10
Very Good
Posted on Dec 1, 2024
The sanitation of the room is very good. The only drawback is that I was very tired after getting off the plane. I wanted to check in early but couldn't. I couldn't check in early even if I paid. I had to wait for a long time, but it is understandable. Maybe there is really no room.
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