Aparthotel Adagio Glasgow Central

Convenient location near transport links and attractions. Guests praise cleanliness, spaciousness, and modernity. Comprehensive facilities and excellent, friendly service enhance the welcoming experience.

Everything was perfect except the morning I booked us breakfast at the hotel. Was met rudely by the woman in charge of breakfast stating it was not included... I advised her we had just paid at reception and she rolled her eyes. Went to the buffet and the milk had run out so asked her for some more and her response was there is some in the silver jug also if we looked. Another guest told her not to be so rude and stated there was none there either. She went to look and showed us it dripped some milk... I thought she was joking at this point but she stated it was enough to get us all tea.. I said I would like cereal please as we are paying a lot for breakfast and her response was "and?" Everyone in the room was shocked as she stormed off... the orange juice also ran out and we were all denied a refill. Then at 9.59 am (breakfast runs until 10am) she started cleaning things away and my Mum and another guest asked her for 1 coffee before she turned off the machine and she stated it was 10am and they were all too late. At this point I went to reception as we paid and were denied many things and the response was to apologise but the guy stated management like her to clean up everything fast.... coffee was at least permitted which angered the woman and she continued then to bang plates angrily around us all. A horrible experience to an otherwise excellent hotel and stay. Rooms are well equiped and spotlessly clean but the staff in question should not be allowed to treat guests like this so avoid breakfast here as she does not want to work or treat people like humans it seems. Paid money for things we were refused and we were there 45 minutes before breakfast ended. Other guests went to front desk to discuss this also.