Aiden by Best Western Georgetown Guyana

Very great service. As a business traveller this fits my needs. Very central location to get around Georgetown easily with transport. Great lobby for meetings. Didn't eat much there, but when I did the food was great! Was skeptical about the WiFi at first, I need fast speeds to stream live meetings, but it came through really well. Front desk was really pleasant, engaging and helpful... and the conditions of the property stood out from what I was accustomed to. Actually all the staff were hospitable. I travel a lot throughout the Caribbean and when I'm in Guyana will definitely use them again.

Ester was excellent

Loved the hotel. Staff was wonderful. You are treated like family. My room was clean. Food was excellent. I am planning to stay again.

Brand new property, great staff!

The evening and breakfast service was chaotic and often shambolic. Waiting staff don’t know the menu, if any is available, forget and confuse orders. The food is ok , small portions. The high prices are simply not justified. 5* prices for 3* quality and service. Breakfast buffet option decreased each day. Not egg station, limited fruit options, yogurt options poor. Rubbery omelettes in the buffet. The manager walks around, not knowing what the problems are otherwise he should be doing something. 40usd for that is an insult. The chef produces adequate food, but quality and quantity are lacking for the high prices being charged. The restaurant only shining light was Minvera, who was trying to plug holes in an ever seeping dam. She was embarrassed by what was served and the chaos of the evening service. The manager was there, did nothing just let the chaos develop each night. Staff seemed to be unclear on what tables they were serving , orders were repeated, food came out cold and wrong. Drinks spilled on the tables. If you ask for the house curry or the fish of the day , the waiting staff have to check with the kitchen. One time , the waitress went off , never came back as she returned to take orders from other tables. Staff coagulate around the bar , often wondering who taken orders from what tables. Unfortunately these events occurred regularly and the management seems inept to rectify the situation.

Review of breakfast restaurant only - Not so good We popped in for the Sunday breakfast buffet. Unfortunately, it closed at 1030am and we arrived at 1031am. So we ordered from the menu. It was a big disappointment. Order came out wrong, and the fruit plate came out halfway through the meal. For $100usd for two, this was ridiculous. On the positive side, the coffee was good.