Hotel Waterfall

Hotel Waterfall Reviews

Hotel Waterfall

160, Jln. Utama, Pulau Tikus, George Town, Penang, 10450, MalaysiaView Hotel Details
Hotel Waterfall
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1 night

Hotel Waterfall Guest Reviews

3.4/5
12 review
Verified reviews
Location3.3
Amenities3.3
Service3.5
Cleanliness3.4
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All reviews(12)
Positive reviews(9)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Superior King Room
Stayed in Dec 2024
Family
6 review
4.5/5
Great
Posted on Dec 6, 2024
Love the wonderful helpdesk, a guy with great attitude and warming. Room was quite spacious for a budget hotel. Parking available.
Guest User
Standard Twin Room
Stayed in May 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on May 30, 2024
The hotel is clean, food is reasonably good. Very comfortable to stay in after a long day.
Guest User
Family Superior
Stayed in Apr 2024
Couples
7 review
3.0/5
Posted on Apr 22, 2024
Our Aircon was not working, so happily we were moved to another room, we did not get to return to the room we paid for. The room was advertised as Smoking Permitted but on arrival this was not the case and had not been for 4 years. We paid a high price for this room, and I had located 4 other Hotels, this was disappointing. The staff and Manager were very helpful and ordered Taxi's for us this was appreciated. Breakfast was supplied by a Restaurant down the road and not at the Hotel, there was a disparity between what we paid for breakfast at the Hotel and the Cost at the Restaurant. There was quite a bit of Traffic Noise. We enjoyed our stay, but not Penang due to social rules, for tourists on holiday.
Kokilah
Family Superior
Stayed in May 2024
Family
2 review
2.7/5
Posted on Jun 6, 2024
The service for room cleaning is bad, otherwise ๐Ÿ‘๐Ÿป.
Gurvinjit Singh
Standard Twin Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Good service
Re
Family Superior
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Nice hotel
Guest User
Family Room
Stayed in Jul 2022
Family
6 review
3.0/5
Posted on Sep 5, 2022
good location but the room is smelly, old and dirty, the bedsheet is smelly.
Guest User
Standard Twin Room
Stayed in Oct 2024
Solo travelers
10 review
2.5/5
Posted on Nov 9, 2024
The location is good, but the sanitation and infrastructure are a bit disappointing, the bed sheets are yellow and smelly, the stools are broken, and the water is yellow and smells like rust.
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6/8
Guest User
Stayed in Nov 2024
Couples
4.0/5
Very Good
Posted on Nov 25, 2024
A hassle-free stay for three nights in comfort at reasonable price. Picked this hotel for convenience being within walking distance to the Youth Park where an event was held. Meals are available at nearby cafes with the nearest just below the hotel rooms. A food court catering for dinner is also within walking distance.
Guest User
Stayed in Jun 2022
Other
1.0/5
Posted on Jun 24, 2022
Was a last minute booking and when we arrived the Receptionist ( Chinese ) was not so helpful and she has no hospitality attitude at all, The room smells, The Light was not working the bed was hard the A/Cond goes hey wire by itself, The up-keeping of the place interior was not that good need a small refurbishing. Only one thing made my stay ok which was the overnight receptionist ( Indian Gal ) was very helpful as she even pass me the mosquito spray as I went down complaining about mosquito in room. Will not use this hotel near the future unless desperate.