Hotel Waterfall Reviews

Very helpful and clear information given by the reception. Thank you.

Love the wonderful helpdesk, a guy with great attitude and warming. Room was quite spacious for a budget hotel. Parking available.

Was okay. Not worth for the price

The hotel is clean, food is reasonably good. Very comfortable to stay in after a long day.

Our Aircon was not working, so happily we were moved to another room, we did not get to return to the room we paid for. The room was advertised as Smoking Permitted but on arrival this was not the case and had not been for 4 years. We paid a high price for this room, and I had located 4 other Hotels, this was disappointing. The staff and Manager were very helpful and ordered Taxi's for us this was appreciated. Breakfast was supplied by a Restaurant down the road and not at the Hotel, there was a disparity between what we paid for breakfast at the Hotel and the Cost at the Restaurant. There was quite a bit of Traffic Noise. We enjoyed our stay, but not Penang due to social rules, for tourists on holiday.

The service for room cleaning is bad, otherwise 👍🏻.

Good service

Nice hotel

good location but the room is smelly, old and dirty, the bedsheet is smelly.

The location is good, but the sanitation and infrastructure are a bit disappointing, the bed sheets are yellow and smelly, the stools are broken, and the water is yellow and smells like rust.

A hassle-free stay for three nights in comfort at reasonable price. Picked this hotel for convenience being within walking distance to the Youth Park where an event was held. Meals are available at nearby cafes with the nearest just below the hotel rooms. A food court catering for dinner is also within walking distance.