NH Collection Marina

NH Collection Marina Reviews

NH Collection Marina

Molo Ponte Calvi, 5, Genoa, Liguria, 16124, ItalySee Hotel Details
NH Collection Marina
NH Collection MarinaNH Collection MarinaNH Collection Marina
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1 night

Guest Reviews

8.2/10
Very Good
121 review
Verified reviews
Location8.7
Amenities8.1
Service7.8
Cleanliness8.1
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All reviews(121)
Positive reviews(20)
Reviews with photos/video(4)
Awesome stay(5)
Negative reviews(1)
AndyM8
Superior Room With View
Stayed in Mar 2025
Family
22 review
8.5/10
Very Good
Posted on Apr 24, 2025
Amazing location, great design. Rooms are a bit small, gym is outdated
Anat Sinouany
Premium Double Room With View And Terrace
Stayed in Apr 2025
Couples
8 review
6.0/10
Posted on May 12, 2025
Arrived with my handicap husband to the hotel. The door man just looks at me taking all off from the car. I bring the cart to take the luggGe and bring it inside - still he looks at me - no help what so ever even when the reception saw me -  still no help  The room in a very low maintenance- sticky floor and poor bath  The parking at the hotel cost 20 euros per day  We’ve just wanted to leave as soon … so from me not recommendation - mostly because of their attitude !
Guest User
Superior Double View
Stayed in Apr 2024
Couples
1 review
10.0/10
Outstanding
Posted on Jun 10, 2024
A little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional. The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again.
Response from Property: Dear Guest,thanks for sharing a feedback on your stay at NH Collection Marina. We are very happy to read that you enjoyed staying with us and, most of all, that you appreciated the service provided by our prepared staff that will be delighted to know about your positive comments. We are looking forward to welcoming you again very soon! Virginia, Guest Relation Manager
Surianti Andisman
Superior Double View
Stayed in Mar 2023
Couples
17 review
6.0/10
Posted on May 26, 2023
The aircon was off when we stay in this hotel on April due to hotel policy .
Response from Property: Dear Suriati, thank you so much for choosing our NHC Genova Marina for your last stay in our city!From April 12, as required by the current legislative decree, our heating is turned on in our rooms and all common areas inside the hotel. I’m really very sorry for this perception and I would love to have a conversation with her to understand how to grow more and more. Thank you Giusi Guest Relation
Salim
Superior Double Room
Stayed in Dec 2024
Couples
8 review
10.0/10
Outstanding
Posted on Jan 13, 2025
An elegant hotel We were upgraded which made our romantic stay more enjoyable
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Guest User
Superior Double Room
Stayed in Dec 2024
Solo travelers
36 review
10.0/10
Outstanding
Posted on Jan 18, 2025
The hotel is in a great location, comfortable and cozy Service: Very good
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Michael Lausanne Suisse
Superior Double View
Stayed in Jul 2024
Couples
9 review
7.5/10
Posted on Aug 17, 2024
Disappointed upon arrival, room not clean, dust and dirt on the floor. Hot water mixer for bathtub very difficult to adjust to have lukewarm water. Or too hot or cold. Uncomfortable mattress!!!! Too worn. We ate at the hotel restaurant and it was very good.
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Robert
Superior Double View
Stayed in Jul 2024
Couples
10 review
10.0/10
Outstanding
Posted on Aug 14, 2024
Really the best hotel we have stayed in in Liguria. We were even able to check in at 11:30 a.m. without paying an extra charge. The hotel is very well equipped. It is right in the middle of Genoa by the harbor. 1A!
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Ale Ona
Superior Double Room
Stayed in Nov 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Mar 1, 2025
Clean structure two steps from the center, very kind staff
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Anna_krsk
Superior Double Room
Stayed in Jun 2024
Couples
19 review
10.0/10
Outstanding
Posted on Jul 26, 2024
Luxurious hotel. Located in the historical center, on a pier near the old port, but conveniently accessible by car, there is parking. Comfortable, spacious room with comfortable beds. Great breakfast.
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Response from Property: Dear Anna_krsk,thanks for sharing a feedback on your stay at NH Collection Marina. We are very happy to read that you enjoyed staying with us and the unique style of our structure. Having a parking lot is for sure a plus to our structure allowing our guests to have all comfort possible, non only in the beautiful room. We are looking forward to welcoming you again! Virginia, Guest Relation Manager
Suiyuan1102
Premium Double Room With View And Terrace
Stayed in May 2024
Family
6 review
6.7/10
Posted on Jul 3, 2024
The hotel is right on the pier. There are several black people chatting with you in the parking lot, forcing you to give them things, and then asking you for money. The hotel is in a good location, but the facilities are old and the price/performance ratio is not high
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Response from Property: Dear guest, thanks for sharing a feedback on your stay at NH Collection Marina. Our hotel is located in the old port, in the heart of the city and at walking distance from the historic city center. We give to our guests the possibility to leave their car in our parking lot were we do have as well our security guard patrolling the are in specific timings of the day . We are really sorry if we did not match your expectations but our hotel was newly refurbished with beautiful rooms and furniture always maintaining our classic and typical style. We are looking forward to welcoming you again! Virginia, Guest Relation Manager
Ami77777
Superior Double Room
Stayed in Jul 2024
Solo travelers
32 review
7.7/10
Good
Posted on Sep 9, 2024
Good service attitude, but the hotel is just like that
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Guest User
Premium Double Room With View And Terrace
Stayed in Oct 2024
Business travelers
28 review
4.7/10
Posted on Nov 4, 2024
The hotel room arrangement is wrong
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lc1898
Family Room Double View Terrace
Stayed in May 2023
Couples
2 review
10.0/10
Outstanding
Posted on Jun 6, 2023
Excellent 4-star hotel located in the ancient port a stone's throw from the historic center in front of the aquarium. I booked a room with a balcony and a view of the port and I was very satisfied both for the cleanliness and for the ample space available, including 4 Lavazza coffee capsules with relative machine, a 1/2 liter bottle of water in the room in addition to the various infusions to use with the kettle. Very friendly and helpful staff, the dining room very well furnished in ship style with ropes and sail inserts but not intrusive. Buffet breakfast with a wide choice and excellent ingredients, cappuccino or coffee made on the spot and served at the table. Even if for one night it is an experience to be repeated
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Response from Property: Dear guest, From your wonderful comment on your last stay I seem to notice that our Collection fully met your expectations and we are very happy! We thank you very much again for choosing us for your last stay in Genoa and for dedicating your precious time to letting us know your opinion. Thanks to all the considerations of our customers, our work improves more and more day by day and we invite you to come back as soon as possible to understand how much more has been done. We are waiting for you! Giusi Guest Relation.
Guest User
Premium Double Room With View And Terrace
Stayed in Oct 2024
Business travelers
28 review
6.0/10
Posted on Nov 4, 2024
Wrong hotel room arrangement
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