Banyan Tree Chongqing Beibei Reviews

Enjoyed our lovely stay. We booked the double pool villa and loved it. The indoor bathtub was nice and spacious and the outdoor private hot spring was fantastic. Breakfast was also excellent, the spread was vast and the made to order Chongqing noodles delicious. Zoe looked after us during our stay and provided excellent service at all hours and made our stay enjoyable. Thank you again for the lovely stay.

We arrived at the hotel and received a wonderfully warm welcome from Mr. Allen Fung. He even added me on WeChat for easy communication, which was a thoughtful touch. Unfortunately, when I entered the room, the light tube flickered in an unsettling way. Mr. Fung immediately sought out a technician to resolve the issue, but unfortunately, they were unable to fix it. In a gesture of genuine concern, he upgraded our room, which we truly appreciated. What stood out to me even more was how Mr. Fung personally helped us move our luggage to the new room. He consistently checked in on us throughout our stay until we checked out, making sure we were comfortable. This level of attentiveness and care made our experience memorable, and I can honestly say it was one of the best hotel services I've encountered during my travels. Thank you, Mr. Fung, for your exceptional hospitality!

Our room here was amazing, with a very soft bed. The hot spring on the balcony was huge and very relaxing. We enjoyed the cocktails from the cafe. All the staff were very friendly, despite the language barrier. Leo was very helpful in giving us lots of information and organising a late checkout for us.

Very professional, speedy and prompt service from all the staff from Banyan Tree Chong Qing. A truly memorable experience indeed!

Amazing hotel, perfect the in-room hot pool, great service. Also nice surroundings like Jinyun Mountain

Great place to stay for rest and relax. Great thanks to Allen for the hospitality and recommendation around the area. Allen also extended his service even after we have checked out. Overall will recommend anyone who is heading to Chongqing for leisure.

Nice and tranquil but quite far from everything if you like a private retreat.

Elaine wu’s service is amazing! We are impressed with her detailed guidance, helpfulness and useful suggestions. We love the resort environment, buffet spread and the Chinese orchestra music being played. Thank you for the wonderful stay!

Fantastic stay outside the bustle of urban Chongqing. Very comfortable rooms with private hot springs, I’d also recommend trying out the bathroom’s steam room. Got upgraded to a villa which further amplified all the perks of staying at a resort like this, great privacy while still being within a few mins of the lobby. Clover was a great point of contact during my stay, helping me book and pay for stuff at the hotel, Eric also took the time to help me book a Didi ride. As a foreigner visiting Chongqing I was glad to have their help. Very beautiful hotel grounds, and within 30 minutes of the aesthetic downtown Beibei district of Chongqing. About an hour’s taxi ride to the city center and Chongqing West station. Would recommend for any first time visitors to Chongqing!

The villa is spacious and clean. Most of the staffs couldn't speak English but they tried their best to communicate with us to make sure we had a pleasant stay. Overall service are great. The facilities especially hotspring were wonderful.

Our stay at Banyan Tree exceeded our expectations! With multiple activities to choose from, a private hot spring as well as an array of public hot springs with different health benefits. Nestled perfectly in the mountains, our room had a stunning view of the greenery. The host, Clover, was very attentive and took excellent care of us! We would definitely return.

Very quiet resort as always

Helpful butler always attentive to all problem. Overall very good experience. Would recommend to others

The hotel has beautiful environment and excellent service, especially at the front Desk Eric who help me to upgrade my room and Chief butler Clover, who always answers my questions and helps me deal with a lot of things. She is gentle and considerate. She is just one call or message away from you .See you next time at Banyan tree🌳