YANNIAN INTERCITY HOTEL Reviews

Great location with spacious room. Nice hotel staff with free room upgrade. I will definitely come back again if I drop by this city next time. This hotel is valued for money.

A very ideal location that near to a Train Station. Making our way around Changsha by subway is also very convenient. Room was very clean, spacious and neat, staff was friendly and helpful in answering our questions. We really enjoy our 1 night stay, we will certainly be back again when we visit Changsha. We

Excellent room and good friendly front desk staff. I will come again for this hotel.

Highly recommend if you need to catch an early train or arrive at Changsha South Railway station late. Friendly staff, spacious room and nice breakfast. 送站的司机大哥李军波很热情友善，服务也很好

Free pick up service very useful for my mum who has difficulty in walking. Check in is a breeze. Breakfast is the awesome with a mix of local and western fare. The housekeeping made an extra step to wash a pair of my socks.

Super new hotel, good facility and clean rooms. Conveniently located only 10 min by foot from the station. We used it to catch our train early in the morning.

Overall was good, the only problem is the air conditioning was not too good, turn on for more than 6 hours still remain 23.5℃, also the toilet remote is not working.

We had a wonderful experience! The hotel is top quality for the money and location! We were blown away by the amenities like robot food delivery, washing machine with free detergent, and a beyond delicious breakfast with an incredible variety of food! The location is only a few minutes walk from the train station and metro! English is minimal but that’s ok because the staff was very friendly!

**Date:** January 31, 2025 **Time:** 09:15 - 10:15 AM (please refer to CCTV footage) **Location:** 1st Floor Breakfast Area **Room Number:** 1302 This morning, while preparing my coffee at the coffee machine, she accidentally spilled hot coffee on my hand due to a staff member's lack of attention. Instead of offering appropriate assistance, she merely stated, "用水沖沖就好了，我給你拿燙傷膏," which made me feel as though I was the one at fault. Following this incident, no staff members approached to provide help; I was left alone in the washing area for over five minutes, which I find completely unacceptable. I was unable to identify the staff member involved, as she did not provide her name; however, the duty manager at that time was 杨雪. I ultimately had to walk to the service desk to seek assistance, after which 杨雪 came to help. When I inquired about the standard operating procedure (SOP) for handling such situations, she was unable to provide a clear answer, indicating a potential lack of training among the staff. This entire experience was both frustrating and disappointing

Very nice stay at this hotel. Had tons of amenities and the room was very clean.

One of the best hotels we’ve stayed so far in China. The services are super good and professional. 小贺was the girl who checked us in and she was really friendly and helpful. Breakfast is great! If you have never been in a Chinese hotel breakfast, it’s not like anything in the US. YANNIAN has literally all options for you - Chinese traditional, western style, and even Hunan authentic style. We had the family room and our 4 years old loved it! Everything is just perfect for us! The afternoon tea is super nice, quiet and relaxing. You can sit on the couch and watch the entire city on the 26th floor. Also, the gym, my husband checked out the gym and it was good too! Highly recommend this hotel. But if you want to go to Wuyi Square, this place is pretty far. YANNIAN is close to the Changsha South train station. They have free train station pickup/drop off services. The driver was also really professional and good.

Good services, room is clean, helpful staff, and they have free transport service to Changsha South station. Breakfast is variety.

Located very close to Changsha South train station, easy to get around. Helpful hotel staff especially Dai Yina. Clean room and wonderful breakfast spread.

Very good Hotel with great service and free shuttle service to 长沙南高铁站👍👍👍