Masa Square New Cbd, Cnr 1st &, Western Commercial Rd, Gaborone, South-East, Botswana
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Highlights
Free airport transfers
Delicious breakfast
Free parking
Lots to do
Amenities
Golf course
Outdoor swimming pool
Spa
Massage room
Gym
Public parkingFree
Airport pick-upFree
24-hour front desk
All Amenities
Property Description
Protea Hotel by Marriott Masa Square is designed as a beacon for comfort, class and to capture the essence of the elegance of Botswana whether attending a conference in the center of Botswana or escaping for leisure. Located in the iconic Masa Square poised to be the ultimate work, shop, play and stay center in the country. Boasting 152 stylish guest rooms and 30 long stay self self-catering apartments each accommodation is furnished in a classic, comfortable style. Dine in at Don Carlos restaurant or relax at the Carlitos Cafe while enjoying brewed coffee sourced specifically from renowned coffee bean regions throughout Africa filled with exotic and rich flavors. Explore the rooftop pool and Gin bar for social moments. Featuring a conference center perfect for both big and small events and conveniently located in the CBD of Gaborone 20 minutes away from the Sir Seretse Khama International Airport . Onsite amenities include a fitness facility, cinema in Masa Centre and golf course nearby.
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8.1/10
Very Good
Very friendly staff and always ready to support you at any time.
All 51 Reviews
Surroundings
Airport: Sir Seretse Khama International Airport
(13.9 km)
Landmarks: New Capitol Cinemas - Masa
(<100m)
Landmarks: ISKCON Temple
(540m)
Landmarks: dejavu
(590m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Twin Room with City View
2 Single bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private entrance
Room Details
Check Availability
10
Queen Room with City View
1 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private entrance
Room Details
Check Availability
8
King Room With Sofa Bed And City View
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
10
King Suite With Sofa Bed And City View
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
9
Apartment, 1 King, Sofa Bed, City View
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Hide Room Types
Guest Reviews
8.1/10
Very Good
51 reviews
Verified Reviews
Cleanliness8.1
Amenities8
Location8.1
Service8.2
Average for similar properties in Gaborone
Most Mentioned
AI Summary
The breakfast variety and friendly staff were praised. Its proximity to The Fields mall and dining options was seen as convenient for exploring the city.
Giovanni
January 17, 2025
Very friendly staff and always ready to support you at any time.
Sydb
July 22, 2024
We stayed at the this hotel 3 times in the space of a month. We returned here for many reasons, the location and the food. But what stood out for me the most was the staff. They were all so friendly and approachable, always willing to help when they can. Thank you to all the staff and in particular Bame, Thabile, Arnold, Babedi, Sharon and Keikantse.
Roof top sunset bar is a really nice spot to relax and take in the sunset.
Guest User
December 5, 2023
Service and location are perfect. You can go out to eat or go shopping without having to go out. There are tourist attractions and there are many tourists, but it is never too crowded. A top-notch hotel in every respect.
Original TextTranslation provided by Google
Abou2711
April 9, 2025
Definitely the Best Hotel in Gaborone Sûrement le meilleur hôtel à Gaborone Excellent à tous points de vue Prix compétitifs par rapport aux hôtels de la même gamme Personnel sympathique Localisation exceptionnelle à côté de restaurants et de Centres commerciaux (Malls) Cuisine délicieuse
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Guest User
March 11, 2024
Please note that this hotel has restaurants that play very loud music until late at night. The hotel staff, although wanting to help, are unable to control to noise of their neighbours. At P1850, this is an expensive hotel and there is no way you will get a decent nights sleep. My suggestion is not to book at this hotel and I will never be back, that's for sure.
Verified traveler
March 24, 2025
Very old. Dirty. I do not recommend.
Karen
January 25, 2025
Good service
Jason
December 16, 2024
Great check in and excellent staff
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Public parking
Free
Airport pick-up
Free
24-hour front desk
Luggage storage
Bar
Nightclub
Restaurant
Airport drop-off
Free
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Airport pick-up
Free
Shuttle service
Additional charge
Airport drop-off
Free
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Afrikaans
French
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Spa
Additional charge
Mountain biking
Off-site
Activities
Nightclub
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Accessibility
Accessible rooms available
Handrails on stairs
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeContinental
StyleBuffet
Age
Fee
Adult
Buffet:BWP 205 (approx. PHP 847.38) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Opened: 2020
Number of Rooms: 180
Protea Hotel by Marriott Masa Square is designed as a beacon for comfort, class and to capture the essence of the elegance of Botswana whether attending a conference in the center of Botswana or escaping for leisure. Located in the iconic Masa Square poised to be the ultimate work, shop, play and stay center in the country. Boasting 152 stylish guest rooms and 30 long stay self self-catering apartments each accommodation is furnished in a classic, comfortable style. Dine in at Don Carlos restaurant or relax at the Carlitos Cafe while enjoying brewed coffee sourced specifically from renowned coffee bean regions throughout Africa filled with exotic and rich flavors. Explore the rooftop pool and Gin bar for social moments. Featuring a conference center perfect for both big and small events and conveniently located in the CBD of Gaborone 20 minutes away from the Sir Seretse Khama International Airport . Onsite amenities include a fitness facility, cinema in Masa Centre and golf course nearby.
Frequently Asked Questions
What is the cancellation policy for Protea Hotel Gaborone Masa Square?
The cancellation policy for Protea Hotel Gaborone Masa Square varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Protea Hotel Gaborone Masa Square?
Standard check-in time at Protea Hotel Gaborone Masa Square is 15:00 and check-out time is 11:00.
Does Protea Hotel Gaborone Masa Square provide breakfast?
Yes, Breakfast is offered at Protea Hotel Gaborone Masa Square. Breakfast option(s): Continental.
Can I bring my pet inside the Protea Hotel Gaborone Masa Square?
As much as we love pets, unfortunately, we are unable to accommodate them in Protea Hotel Gaborone Masa Square.
How far is the Protea Hotel Gaborone Masa Square from the closest airport?
The closest airport is Sir Seretse Khama International Airport, and it is about 19 mins from hotel by car (13.9 km).
Is airport shuttle service offered by Protea Hotel Gaborone Masa Square ?
Yes, at Protea Hotel Gaborone Masa Square, an airport shuttle is available. We suggest you call ahead to confirm details.