Protea Hotel Gaborone Masa Square
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1 room, 2 adults, 0 children
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Protea Hotel Gaborone Masa Square
No. 1 of 4-Star Select Hotels in Gaborone
8WW3+WHV, Masa Square New Cbd, Cnr 1st &, Western Commercial Rd, Gaborone, South-East, Botswana
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Highlights
Free airport drop-off
Ideal location
Delicious breakfast
Free parking
Lots to doAmenities
Golf course
Outdoor swimming pool
Spa
Massage room
Gym
Public parkingFree
Airport pick-upFree
24-hour front desk
All amenities
Property Description
Protea Hotel by Marriott Masa Square is designed as a beacon for comfort, class and to capture the essence of the elegance of Botswana whether attending a conference in the center of Botswana or escaping for leisure. Located in the iconic Masa Square poised to be the ultimate work, shop, play and stay center in the country. Boasting 152 stylish guest rooms and 30 long stay self self-catering apartments each accommodation is furnished in a classic, comfortable style. Dine in at Don Carlos restaurant or relax at the Carlitos Cafe while enjoying brewed coffee sourced specifically from renowned coffee bean regions throughout Africa filled with exotic and rich flavors. Explore the rooftop pool and Gin bar for social moments. Featuring a conference center perfect for both big and small events and conveniently located in the CBD of Gaborone 20 minutes away from the Sir Seretse Khama International Airport . Onsite amenities include a fitness facility, cinema in Masa Centre and golf course nearby.
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8.1/10
Very friendly staff and always ready to support you at any time.
All 55 reviews
Surroundings
Airport: Sir Seretse Khama International Airport
(13.9 km)
Landmarks: ISKCON Temple
(530m)
Landmarks: dejavu
(590m)
Landmarks: Block 3 Football pitch
(730m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Twin Room with City View
2 Single bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private entrance
Check Availability
10
Queen Room with City View
1 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private entrance
Check Availability
9
King Room With Sofa Bed And City View
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
King Suite With Sofa Bed And City View
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Apartment, 1 King, Sofa Bed, City View
1 King bed and 1 Sofa bed
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.1/10
Very Good
55 reviews
- Cleanliness8.0
- Amenities7.9
- Location8.2
- Service8.3
Average for similar properties in Gaborone
Review summary
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Service Quality: Guests frequently praised the hotel's staff for being exceptionally friendly and helpful, ensuring a comfortable and pleasant stay. The attentive service is highlighted as a significant reason for returning to the hotel multiple times.(based on 5 reviews)
Guest User
June 15, 2025
The hotel staff was very friendly and helpful. They ensured that my wife and I had a pleasant and comfortable stay. Highly recommended.
Sydb
July 22, 2024
We stayed at the this hotel 3 times in the space of a month. We returned here for many reasons, the location and the food. But what stood out for me the most was the staff. They were all so friendly and approachable, always willing to help when they can. Thank you to all the staff and in particular Bame, Thabile, Arnold, Babedi, Sharon and Keikantse.
Roof top sunset bar is a really nice spot to relax and take in the sunset.
Guest User
January 17, 2025
Very friendly staff and always ready to support you at any time.
Guest User
December 5, 2023
サービス、ロケーションは満点。外食、買い物に外に出ずに移動できる。観光名所もあり、観光客も多いが、混みすぎることもない。いずれにおいても最高レベルのホテル。
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liqingfortune
November 15, 2025
服務員會主動打招呼，非常貼心，為服務好評
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Albert
August 23, 2025
Deteriorating trend
Maintenance is falling behind. Several items in my room broken, dirty, worn and not timely repaired. No hot water im the entire hotel on one of the days. Cockroaches in my room. Restaurants around hotel have closed down leaving no other dining options unless you have a car.
Tour08411922562
June 26, 2025
The location was great. Walking right or left, you can go to three grocery stores and quite a few restaurants. This hotel has the best staff. All requested were immediately taken care of. I am a breakfast person, and after the third day, the staff cooking eggs would start on my eggs and take bacon, and make it crispy. I would occasionally go to the third floor and sit on the terrace. The bar was never staff, but a waiter would come up and take orders. My room was large and spacious. Some people talked about the older decor, but I look for cleanliness. My room was very clean, and bottled water was put in the fridge daily. I could write a lot more but try it for yourself. They are updating the property.
BRENDA
June 5, 2025
The staff was great during my stay. Always smiling and willing to help.
The food was very good quality and tasty.
The breakfast which was included had some variation, but being a person who loves breakfast, it checked all of my boxes. The staff would see me coming and start my eggs and cooking my bacon crispy.
The location was great, five minutes to Field mall and ten minutes to to the Three Chiefs Monument.I could go on and on about the location, but the area is very safe.
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Public parking
Free
Airport pick-up
Free
24-hour front desk
Luggage storage
Bar
Nightclub
ร้านอาหาร
Airport drop-off
Free
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Outdoor swimming pool
Gym
Bar
ร้านอาหาร
Conference room
ร้านอาหาร
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Shuttle service
Additional charge
Airport pick-up
Free
Airport drop-off
Free
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Languages spoken
English
Afrikaans
French
Food & drink
Snack bar
Bar
Room service
Public areas
No smoking in public areas
Smoking area
ATM
Elevator
Health & wellness
Spa
Additional charge
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Mountain biking
Off-site
Activities
Nightclub
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Children's meals available
Accessibility
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 06:00–11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:BWP 200.00 (approx. SEK 133.27) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2020
- Number of Rooms: 180
Phone:+267-3159954
Email:info@masasquarehotel.com
Protea Hotel by Marriott Masa Square is designed as a beacon for comfort, class and to capture the essence of the elegance of Botswana whether attending a conference in the center of Botswana or escaping for leisure. Located in the iconic Masa Square poised to be the ultimate work, shop, play and stay center in the country. Boasting 152 stylish guest rooms and 30 long stay self self-catering apartments each accommodation is furnished in a classic, comfortable style. Dine in at Don Carlos restaurant or relax at the Carlitos Cafe while enjoying brewed coffee sourced specifically from renowned coffee bean regions throughout Africa filled with exotic and rich flavors. Explore the rooftop pool and Gin bar for social moments. Featuring a conference center perfect for both big and small events and conveniently located in the CBD of Gaborone 20 minutes away from the Sir Seretse Khama International Airport . Onsite amenities include a fitness facility, cinema in Masa Centre and golf course nearby.
Frequently Asked Questions
What’s the cancellation policy at Protea Hotel Gaborone Masa Square?
The cancellation policy at Protea Hotel Gaborone Masa Square depends on your room type and booking terms.What’s the cancellation policy at Protea Hotel Gaborone Masa Square?
What are the check-in and check-out times at Protea Hotel Gaborone Masa Square?
Check-in at Protea Hotel Gaborone Masa Square starts from 15:00, and the standard check-out time is by 11:00.What are the check-in and check-out times at Protea Hotel Gaborone Masa Square?
What amenities, facilities, and services are offered at Protea Hotel Gaborone Masa Square?
Popular amenities and services at Protea Hotel Gaborone Masa Square include Shuttle service.What amenities, facilities, and services are offered at Protea Hotel Gaborone Masa Square?
Is breakfast available at Protea Hotel Gaborone Masa Square?
Yes, Protea Hotel Gaborone Masa Square provides breakfast. Options include Continental. Is breakfast available at Protea Hotel Gaborone Masa Square?
Are pets allowed at Protea Hotel Gaborone Masa Square?
No, pets are not allowed at Protea Hotel Gaborone Masa Square.Are pets allowed at Protea Hotel Gaborone Masa Square?
How do I get to Protea Hotel Gaborone Masa Square from the nearest airport?
The nearest airport is Sir Seretse Khama International Airport, located about about 21 mins from hotel by car (13.9 km) away.How do I get to Protea Hotel Gaborone Masa Square from the nearest airport?
Does Protea Hotel Gaborone Masa Square offer airport transfer services?
Yes, Protea Hotel Gaborone Masa Square offers airport transfer services. Contact the hotel in advance to confirm availability and fees.Does Protea Hotel Gaborone Masa Square offer airport transfer services?
About This Property
| Nearest Airport | Sir Seretse Khama International Airport |
|---|---|
| Distance to Airport | 13.92KM |
| Average Price From | SEK1726 |
| Hotel Star Rating | 4 |