Holiday Inn Express Fuzhou Downtown

Holiday Inn Express Fuzhou Downtown Reviews

Holiday Inn Express Fuzhou Downtown

No.39 Yangtouwei Road, Jin'an District, Fuzhou, Fujian, ChinaSee Hotel Details
Holiday Inn Express Fuzhou Downtown
Holiday Inn Express Fuzhou DowntownHoliday Inn Express Fuzhou DowntownHoliday Inn Express Fuzhou Downtown
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1 night

Guest Reviews

9.1/10
Good
1662 review
Verified reviews
Location9.1
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(1662)
Positive reviews(1590)
Reviews with photos/video(214)
Delicious breakfast(200)
Easy to get around(102)
Friendly front desk staff(98)
Convenient for shopping(71)
Perfect for business trips(66)
Convenient parking(43)
Close to metro(30)
Stayed multiple times(16)
Negative reviews(66)
Thatgurl
Queen Bed Standard City View
Stayed in Jun 2025
Business traveler
7 review
7.0/10
Posted on Jul 10, 2025
The room is spacious and bed is comfortable. Stay was nice but when I got the room I found the bathroom still had some dirty stuff from previous guest. I guess cleaning was not very well done. At least they changed me to a new room but it’s quite disappointing from an hotel that expensive. They provide shampoo, body wash and conditioners, towels, toothbrush, comb, hair cap, hygiene kit, tea and water. Breakfast is simple but good (Chinese food, fruits and some breads, cereals…). It’s close to many facilities (mall and shops all around).
Response from Property: 尊敬的客人您好,感謝您此次福州之行選擇小智作為您的休憩之所。酒店的服務沒能給您留下美好印象,小智深深致歉。出門在外,住得舒心是每一位旅者的期盼,也是小智努力追求的目標。對於房間衞生的不足,已安排具體部門跟進,做好細節工作。入住期間有任何問題或需求都請致電酒店前台,我們將竭誠為您提供服務! 智選假日賓客關懷團隊
水水
Superior Queen Room
Stayed in May 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Jun 20, 2025
Good location. Clean room. Breakfast is excellent. Will stay at this hotel next time.
Response from Property: 親愛的客人您好,生活就像巧克力,最甜就是遇到您~ 感謝您五顆星星好評!為您提供乾淨整潔,安心舒適的入住環境一直以來都是酒店服務的宗旨所在,從安心早餐到暢爽沐浴,從軟硬雙枕到安全門鎖,每一個細節都傳達出我們“睿智之旅,周全體貼”的服務理念。這一切,都是為了讓大家簡單出行、智達目標!滿懷熱誠期盼再次為您服務,祝您笑口常開!智選假日賓客關懷團隊
Anonymous User
Superior Queen Room
Stayed in May 2025
Business traveler
3 review
8.0/10
Very Good
Posted on Jun 27, 2025
Great location, affordable.
Response from Property: 親愛的客人您好,歡迎您的光臨,為了您的到來我們做好萬全準備:熱誠友好、高效專業的前台接待,設施齊整、整潔清爽的房間,豐盛可口、並加入本地特色的自助早餐,還有優越的地理位置。選擇我們,為您提供一流的設施與尊貴的服務。期待您再次回來入住,祝您旅途愉快。智選假日賓客關懷團隊
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 23, 2024
我很很很喜欢! i’m from america, and i traveled to fuzhou alone. i really loved this hotel and when i come back to fuzhou i’m definitely going to stay here again the breakfast is super super good and the room is more than comfortable. i’m very satisfied with my stay, and the price is so good, honestly i’m always on a tight budget and i wasn’t expending to like this hotel so much! the pictures are from the hotel view & the breakfast the location is great too, can just walk to the subway station :) 10/10
Response from Property: Dear guest,Thanks for choosing to stay with us. We appreciate your comments and are very glad to know that you enjoyed our hotel's staff service. It's such a great honor for us to receive inspirational comments like yours. Hope your next arrival to Fuzhou will choose to stay with us again. Sincerely, IHG Social Listening Team
Guest User
Superior Queen Room
Stayed in Apr 2025
Family
8 review
6.5/10
Posted on May 31, 2025
Service and cleanliness are average. Can be improved with better training and stronger management supervision
Response from Property: 尊敬的客人您好,很抱歉沒能帶給您帶來很好的入住體驗。為了能為賓客提供更好的入住體驗,酒店硬件也在批次升級,期待您下次來入住以彌補這次的遺憾。希望酒店優越的地理位置,熱誠貼心的員工服務,整潔清爽的入住環境等帶給您更多的是旅途的愉悦,也希望您下次至此依然可以選擇我們酒店入住。祝您心想事成!智選假日賓客關懷團隊
Ailanyeo
Superior Room With Spacious Twin Beds
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on May 11, 2025
The location is near to shopping mall yet near to most of the attractions. The staff have been very helpful to us in helping us to get around the attractions as well
Response from Property: 尊敬的客人您好,非常感謝您對我們的支持與信任,我們將繼續秉承用心做事,細心服務的理念,讓您在小智家的居停感受到家一般的温暖。酒店擁有優越的選址,舒適整潔的客房,熱情周到的服務和營養均衡的自助早餐,高速網絡以及自助洗衣閣、現代化的會議室等,齊全的配套將商務與休閑完美的結合,商旅出行性價比非常不錯呢。 真誠期待您的下次再來,祝您旅途愉快!智選假日賓客關懷團隊
AnthonyLiew
Superior Queen Room
Stayed in Mar 2025
Couple
2 review
8.5/10
Very Good
Posted on Apr 28, 2025
Great hotel. Location wise is good with many eateries around. Just a few minutes walk to a shopping mall. During check in , however , the staff was not too friendly. Did not even smile and welcome us. However the night staff was great as he ordered food for us via his personal food delivery app with discounts added and we paid him back in cash. Room was clean and comfortable. Breakfast was quite good. Mostly chinese food. Great hotel.
Response from Property: 尊敬的客人您好,請接受來自小智最誠摯的問候,能為您提供熱情周全的服務是酒店全體員工的目標,對您在店期間不好的體驗小智深表抱歉。您反饋的問題,酒店管理層非常重視,個別同事服務意識不在線,酒店已經針對此情況及時做了培訓,也會加強這方面工作的督導,提高員工服務意識和前台工作的銜接。再次感謝您的反饋,您的點評是幫助我們不斷提高,期待您的再次入住,相信一定會給您提供更滿意的入住體驗,入住期間如有任何問題或需求都請隨時致電酒店前台或聯繫值班經理,我們將竭誠為您提供服務。祝您萬事如意!智選假日賓客關懷團隊
WEI MIN
Superior Queen Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 14, 2025
Very good hotel for us. Would like to highlight staff Joyce Zheng for her help and patience with us.
Response from Property: 親愛的客人您好,歡迎您入住福州泰禾智選假日酒店並給予我們前台服務和早餐高度讚揚。自助早餐作為酒店的品牌特色,我們尤其重視,並時刻關注住客的意見和體驗不斷調整早餐品種以及口味,很榮幸酒店精心準備的麪條能夠得到您的喜愛。滿意沒有終點,衹有無盡的熱忱,我們將繼續秉承洲際集團賓至如歸的服務理念,堅持智選品牌用心待客的不懈追求,真摯的期待您再次光臨。祝您萬事如意!智選假日賓客關懷團隊
Adam mv
Superior Room With Spacious Twin Beds
Stayed in Apr 2025
Business traveler
6 review
10/10
Outstanding
Posted on May 9, 2025
Good area with lots of shopping and dinning options. Good value for money.
Response from Property: 尊敬的客人您好,您的滿意,令小智心情無比愉悦。小智每天最開心的事情就是收到來自客人們滿分的好評。感恩遇見!小智家的小夥伴們時刻把賓客當成家人,把服務做到極致,這是小智一直以來的追求~酒店地理位置十分的優越,精心選址於繁華的福州東二環泰禾廣場城市綜合體內,泰禾廣場是福州乃至全省最大的高端綜合體,吃喝玩樂一應俱全。與此同時,酒店出門既有“香開新城”公交站點,前往三坊七巷、東街口、西湖公園、鼓山以及福州動車站都非常便捷。真誠期盼您下次再來,祝您事事順利!智選假日賓客關懷團隊
Beijing Matt
Queen Bed Standard City View
Stayed in Dec 2024
Couple
14 review
5.5/10
Posted on Feb 7, 2025
The hotel advertised on Trip that it has air conditioning, but it doesn't work and only hot air blows out even on warm days. To compound this issue, the windows in the room cannot be opened except for one tiny window behind a cabinet, and only a thick winter duvet is provided. It was therefore far too warm in the room and I slept poorly throughout the stay. The front desk supervisor was helpful and moved us to another room not facing the sun, but it didn't make a big difference. House keeping was good. The breakfast room didn't have enough tables/seats, and the coffee cups are too small for the coffee machine so most the coffee just pours down the sides. Holiday Inn should do better.
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Fuzhou Downtown. We are deeply sorry that we failed to give you a good impression. As a mid-range select-service brand hotel under InterContinental Hotels Group, Xiaozhi advocates the "simple and smart" travel concept and is committed to providing efficient, convenient, comfortable and worry-free accommodation for business and travellers who focus on timeliness. Your feedback has made us aware of the shortcomings in our work. The hotel management also attaches great importance to it and has assigned it to the responsible departments of the hotel, requiring them to work carefully on the details. If you have any questions or needs during your stay, please call the hotel front desk and we will serve you wholeheartedly. I wish you all the best! Holiday Inn Express Guest Care Team
Guest User
Superior Room With Spacious Twin Beds
Stayed in May 2024
Family
12 review
10/10
Outstanding
Posted on Jun 10, 2024
Fantastic location right by Tahoe Mall. Very clean. Friendly staff. Would definitely stay here again!
Response from Property: Dear guest, Thank you so much for your review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon. Best Regards, IHG Social Listening Team
POON SHENG
Queen Bed Standard City View
Stayed in Nov 2024
Traveling with friends
16 review
8.5/10
Very Good
Posted on Dec 28, 2024
This hotel needs to walk about 7 min to 泰禾广场. It allocated at the centre of the city.
Response from Property: 親愛的客人您好,歡迎您來到福州,把入住交給小智,妥妥的放心哦~~作為全球連鎖的國際化品牌,酒店擁有專業的管理團隊,以親民的價格奉上優越的位置,安全可靠的環境,整潔清爽的衞生,熱情周到的服務,精緻齊全而不多餘的配套設施,還有暢爽沐浴、優質睡眠、智選早餐等品牌特色 。選擇小智,帶給您簡單,睿智的出行體驗。感謝您滿星好評並熱心分享,期待有您常伴,祝您事業有成!智選假日賓客關懷團隊
Kang Pee Thye
Superior Queen Room
Stayed in Feb 2024
Family
1 review
10/10
Outstanding
Posted on Apr 12, 2024
Have many good choices for breakfast . Front office staff are very friendly warm and helpful in solving issues
Response from Property: Dear guest,Thanks for choosing to stay with us. We appreciate your comments and are very glad to know that you enjoyed our hotel's staff service. It's such a great honor for us to receive inspirational comments like yours. Hope your next arrival to Fuzhou will choose to stay with us again. Sincerely, IHG Social Listening Team
juzlee
Superior Room (Double Bed With Larger Space)
Stayed in May 2024
Business traveler
15 review
8.0/10
Very Good
Posted on Jul 16, 2024
Good location and nearby a shopping mall
Response from Property: Dear guest,Thanks for choosing to stay with us. We appreciate your comments and are very glad to know that you enjoyed our hotel's staff service. It's such a great honor for us to receive inspirational comments like yours. Hope your next arrival to Fuzhou will choose to stay with us again. Sincerely, IHG Social Listening Team
Guest User
Superior Room
Stayed in Sep 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Oct 22, 2024
Nice hotel, and still very new. Good breakfast provided. Thanks for the hospitality
Response from Property: Dear guest, Thank you so much for your review! We are so glad that you enjoyed your stay and we look forward to welcoming you back soon. Best Regards, IHG Social Listening Team