Pullman Changbaishan Resort

The room was spacious and very clean, and the mountain view offered a stunning vista. It was incredibly refreshing to return to the room for a hot soak after a morning run. A special shout-out goes to the young man at the front desk! He was not only very handsome but also incredibly friendly and helpful. I only wish I had caught his name! I'll definitely be staying here again on my next trip to Changbai Mountain!

The hotel offers luxurious comfort. The friendly deer add a charming touch, and the pool is impeccably clean. The 'High Beer Summer' buffet dinner for two was a culinary delight, offering a wide variety of delicious options; the cold noodles were particularly tasty, and the sashimi was exceptionally fresh. **Cleanliness:** Spotless **Ambiance:** Elegant and grand **Service:** Impeccable **Facilities:** Extensive **Rooms:** Forest-facing, providing a wonderfully relaxing and pleasant atmosphere.

The hotel's facilities are quite new compared to other West Slope resorts, which was a major factor in my decision to book the Pullman. I opted for the 6-privilege package, which cost over 300 RMB more per night than the standard room rate. Having experienced it firsthand, I would not recommend purchasing this package. Here's why: 1. **Airport Shuttle:** The airport drop-off shuttle only departs when it's full. I had scheduled a 10 AM shuttle, but then two more passengers from the same flight were added, and we were asked to leave at 9:30 AM, supposedly to avoid traffic. Were these additional passengers VIPs? When it was time to leave, the front desk then told me I was departing too early, which made me feel completely misled. A 15km taxi ride would have cost just 33 RMB. Ctrip's hotel page clearly stated that both scheduled shuttles and private car services were available. If you can't provide a service, don't advertise it. 2. **Buffet Dinner:** The buffet dinner is only redeemable once, even for guests who purchased a two-night package. 3. **Shuttle to Tourist Center:** The shuttle service to the West Slope Tourist Distribution Center covers only 2km, a taxi for which would cost the minimum fare of 10 RMB. 4. **Petting Zoo:** The "petting zoo" consists of two deer. You need to buy feed to interact with them, and this facility is accessible to all hotel guests, not just package holders. 5. **Travel Photography:** The travel photography benefit includes a free trial of two outfits, with no other services provided.

The hotel is very close to the transfer center for Changbai Mountain's West Slope Sky Lake, just a 5-minute taxi ride or a 30-minute walk. The hotel offers a shuttle service, but it operates on a limited schedule. During my visit, the shuttle departed at 9:00 AM and returned at 4:00 PM. If you purchase an earlier entry ticket for the scenic area, you can take advantage of the shuttle for your round trip, saving 40 yuan, which is quite a good deal.