Arthouse by H2 Life

The living environment is OK, but remote management and communication efficiency are poor

The environment is comfortable, hygienic and tidy. The location is also very convenient (for driving) However, the password was given incorrectly and the room number was not given to us. As a result, our family could not find a way to enter the house at around 8 o'clock in the evening. In terms of contact, we can only use the phone, and it is miserable without any online contact method. In the end, I asked someone in another room to make a phone call before I was able to contact him... So scary~

Online check-in in advance always got stuck at the credit card registration stage. I changed three cards but it didn't work. This is a bit inconvenient. It may be that most domestic cards have restrictions on registering on the Internet. We proposed to pay a cash deposit, but the hotel's verification was in the afternoon after check-out, so the hotel could not accept this proposal. In the end, the hotel took a photo of the credit card for record, which is a bit unsafe. The hotel must have had a very bad experience in the past (some guests lived in a very messy place), so it is understandable that there is a shadow in this regard. In terms of service, the pick-up service and check-in staff are very nice. The only shortcoming is that the wifi password was not informed in advance (?) There is no booklet in the room, and no one responded to the inquiry on WhatsApp at night.

The place is spacious, clean, well-equipped, conveniently located, and a great experience.

It is walking distance from the ski resort and suitable for the whole family. It is a certain distance from the station and is suitable for self-driving travelers.