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We stayed for 6 nights. Place probably more suitable for at most 3 nights because they do not clean your room throughout the length of your stay. If you can bear not having room vacuum & mop for more than 3 nights then this is a very good place. Towels can be obtained from front desk any time which is good. Pillow is soft, not sufficient support. Harder pillow ran out. I used 2 soft pillows & 2 bath towels beneath them. Near to Hakata train, JR stations & Bus Terminal. Also walking distant from Hakata Old Town. Generally, room was clean & bright. Staff were polite & helpful.

Although the room is small, it is very clean. There is free coffee and a public area for use. There are unlimited cold water bottles, which is very convenient. I will consider it next time.

The front desk is different from the actual place of residence, and the experience is very bad? The customer service attitude is also not good, the hygiene inside is not good, the hygiene is OK, the balcony can be opened, the bathroom with clothes drying function, 3.5 points...

Comfortable bed and fabulous breakfast, 10mins to Hakata station by foot, everything was great i would definitely come back :) Thank you!

THE358 I thought it was a concept that I could feel the sky because there was Sora and sea. Just the front desk is on the top floor. There were no other guests at check-in, but the front desk was 3, ４ staff. In general, the staff is not aware of the ** that has been guided by raising hands, so it is a little confused and chooses the staff appropriately to check in. The room was on the ５ floor and the outdoor machine of the next building was in front of the front, so I contacted the front desk and changed the room. But the ６ floor on the other side. I don't have any choice to say more. I wonder if I will guide you from a room with a bad view even though the room is empty. Breakfast was easy and delicious. The restaurant and front desk of the hotel are not allowed to wear room clothes and slippers, but when you look at the dress of the restaurant in the morning, this hotel seems to have no problem with room clothes and slippers. At the front desk, there is no explanation of the difference from such a general hotel. If the accommodation fee is similar to the city hotel, the front desk service should be done. The public bath was large and clean, but there were few hot water in the bathtub, and it was shallow and relaxing. I was looking forward to the purpose of changing my mood in the city, but I wonder if this is repeated. At least the general hotel service should be learned.

It is a hotel that was made into a daimyo in Fukuoka in December 2021. It is famous as a hotel that can read books. There is a cafe on the first floor that is open at midnight, and you can bring a lot of books here to your room. When you open the door, there is a bed in front of you, so the room looks small at first glance, but the comfortable size bath is large and comfortable! Also, the lighting is gentle and this is also comfortable. There are Lawson and drug eleven near the hotel, but there are many drinkers and few convenience stores, so it is good to buy what is necessary in advance and go to the hotel.

I had to stay with my three-family dad and six-year-old child, so I added a bed to the Hollywood twin room. A Japanese man helped me check in. After entering the room, I called the room and asked me again if I needed the room. I asked him to install a bed guard. You installed it. Friendly :) There is also a Korean staff, so it's ok if you can't speak Japanese. There is a Lawson convenience store right in front of you and 5 minutes from Hakata Station? I waited to go to a nearby yakitori house, so I went to a place selling yakitori under the hotel. ....... 😅😅 But there is no place to add a bed and carry a suitcase, so it's on the door. It's too narrow. Children's amenities were taken separately, and the bed was comfortable, so I had a good stay for 2 nights and 3 days !!! I'm willing to go again, but it's too narrow ㅠ

I've been to Fukuoka multiple times and previously stayed at other establishments that simply cannot match the Ritz. Got a king room for my honeymoon. Really appreciate Sanjay and rest of staff making us feel very appreciated from check-in until departure. The level of attentiveness was impressive, and people here speak good English. Location is quite good, close to metro/bus stops, Ohori park,and plenty of eateries/shopping/yatai's. Room is as modern as you'd expect. Bed and bathroom are very comfortable - other hotels are going to struggle to match this level of sophistication. I really appreciated the amount of space vs the typical Japanese hotel. Great amount of amenities. Minor suggestions for improvement - in-room snacks - we got the impression that several of the snacks were complimentary. After we checked out, we discovered that they were not, an unpleasant surprise. Some better communication here would be valuable. Late check out - as an Elite member at check-in we were told that late check out would be offered. However, on the day of I discovered that I still had to call to ask for late check out, and then I had to wait a bit until they called back to confirm. The small details matter in delivering a flawless experience. Still, these are relatively minor things and overall we were very satisfied with our stay. On our next stay to lovely Fukuoka we'd definitely only stay here. Book it, you won't regret it.

My first trip to fukuoka and Hakata, it’s a less crowded place compared to Tokyo and Osaka. There are a lot of hotel choices around hakata station, Nest you will need to walk abit past neko and turn into a small alley and you will see Nest on the right. There are a few exit from hakata station to the hotel, but I think the best route is still to use the main road. I stayed 4 nights in Nest, Sometimes I went back hotel late at night although it’s an alley, and the street lamps are really not bright but I don’t feel unsafe at all, just a very short alley and there usually will have people standing there smoking. Minimum amenities provided at the hotel lobby, brushes, bath towel, cotton buds etc. the buffet breakfast restaurant at the lobby, simple and tasty, not much varieties and the restaurant do not have a lot of seating space. Hakata station is a good place to stay as there are many shoppings around the station, many hotels too but for the price, Nest is a good choice. Room is really the smallest, but whatever you need is in there, I especially love the fabric spray. There is also a vending machine and washing machine at the lobby.

We booked and paid for 4 nites stay but due to some reason we could only check in one day later, so only stayed 3 nites . Thought there’s no refund for the unused one nite, the hotel was kind enough to give us free breakfast. Location is fantastic, easy accessible to Hakata station, Canal city, Tenjin… The room is a bit small though.