Kasuitei Ooya Reviews

Overall, the stay in the hotel is great. There are 2 hot spring in the hotel. The one at the root top is better than the basement one. More relaxing. You can see Mt. Fuji at the 7/F. Location of the hotel is great too. Walking distance to the pier and gondola. The breakfast and dinner is delious. We stay 2 nights and have different set of breakfast and dinner each day. i

The location was nearby the station and they had a shuttle bus to pick you up and drop you off the station. I was happy that they had vegetarian meal for my boyfriend, that was great! He loved the breakfast and experience there

Was assigned a lake facing room which was wonderful! There’s a small roof terrace with Mt Fuji view. Hotel also provide station pick up and dropoff. The room itself was quite small and toilet cramp, and furniture/ bedsheets are showing signs of ageing. Breakfast was a set rather than buffet style.

Our room is facing the lake with beautiful view. The onsen and breakfast was great. An unforgettable and wonderful experience.

Good location. Good service. Though room is rather old, it’s comfortable for my family of four. Dinner and breakfast were delicious. Hope to stay again next time. Thanks.

Had an amazing experience staying here! Free shuttle bus from and to the station. Friendly and helpful staff

Kaiseki dinner seems a little bit overpriced, but it's an interesting experience and is worth to give it a try at least once. Everything else was great.

Don’t go. I had a last minute medical emergency the day before I left for Mount Fuji,advised to fly home immediately upon doctors advise at emergency clinic. Given doctors memo. Submitted via trip app with evidence, refused to cancel my booking. What a bad experience on my first trip to Japan 👎👎👎👎

Food is great and plentiful. Room is clean and staff service is great. Value for money

Great hotel at Lake Kawaguchi for Mt Fuji. Cheaper than peers in similar condition. We booked no view room but it was fine, didnt stay in the room except meals and rests

Lawson is nearby,very good the dinner and breakfast had many dishes and you can try many things but the taste is soso staff are good

Very good experience overall

The location is good. 10 mins walk from station. The view is great. Would like to visit again

Very nice stay and welcoming staff