Citadines Nanhai Foshan(Nanhai Gymnasium Branch) Reviews

It was really good.The room was clean and spacious.Front desk very friendly.I enjoyed my stay and I’ll definitely come back there.

On the whole ok. Good value for money, and decent facilities. Pool closed from 1am to 5pm kinda annoying. Also had trouble getting in touch with reception. Would recommend for the price. Location convenient for the nearby sport centre.

Amazing hotel. Much better than I was expecting! Clean, big, awesome facilities. Staff super friendly and helpful. A bit far from downtown, but perfect for my visit since it was near all the spots I needed to be around. Highly recommended.

Is a nice place to stay. Just feel like at home 👍🏻👍🏻

Good service and location. Enjoy free lunch that date

The room is nice, the air conditioning is cold enough, it is clean and hygienic, the bedding is comfortable, it is worth staying!

Good location, convenient surrounding. The hotel has a swimming pool, the front desk Xiao Chen is warm and friendly, the indoor hygiene is good, and the sleep is worry-free.

It is close to the expressway toll station and there are many shopping malls nearby. It is in a good location. It is very close to the Nanhai Sports Center, so it is a good choice to participate in events or watch concerts.

It feels like I celebrated April Fools' Day just before Christmas, there are so many weird things! I must tell you about my own experience of staying here this time to help you avoid pitfalls! This time I went on a business trip to Foshan with my colleagues. Since I have a long-term swimming habit, I searched for this restaurant on Ctrip. It's very close to the place of work. We arrived at the hotel at 3pm. When we checked in, we asked the guy at the front desk (we were also wondering why there were two guys at the front desk). We got a very positive answer that the heated swimming pool opens at 5pm and closes at 7pm. We went to the swimming pool on the second floor, but it was not open. We called the front desk and a lady came up. She used our card to swipe the door of the swimming pool, but it didn't open. We went downstairs to get a universal card, but it didn't open either. Through multiple phone calls, she told us that the swimming pool and gym were outsourced and not open. I went down to the front desk on the first floor to inquire, and the gentleman at the front desk explained to me in a nonchalant and lukewarm manner that our swimming pool was under maintenance for the next two days. I said it was under maintenance, so why didn't you tell me when I checked in? He actually said, we have a swimming pool, but it’s not available, and then there was nothing else. I was speechless. What kind of hotel-trained front desk staff can say such ignorant and ridiculous words? After we complained to Ctrip customer service, they took it very seriously and were very enthusiastic. The result was that we were given three free tickets to the swimming pool. This is really *********. They knew we were from outside the area and would not be staying at your hotel, so why did they still want tickets from you? What kind of training system and service concept do you have to fool your customers like this? You all can use such ignorant and ** methods to deceive and fool customers. When problems arose, they did not look for solutions and ignored customers without asking any questions, explaining or apologizing! Thank you for the free tickets, but we don't need them. Finally, I would like to say something to the managers of your hotel who fooled their customers. If the customers were really God, I would also give them to you ********.

I pay more attention to hotel facilities, and will also read everyone's reviews before deciding whether to book this hotel. It provides breakfast, gym and swimming pool. I took some photos. The breakfast is delicious~ The breakfast time during holidays will be one hour longer than usual. It’s so humane! The gym is right next to the restaurant. It has a large space and sufficient equipment! The swimming pool is also on the same floor. There are lifeguards present and the constant temperature is 26 degrees. Although I still feel a bit cold, it does not affect water play. Overall it is great! I will come again if I have the chance~ Recommended to stay!

The room is very nice. It is a bit too big for me to travel alone. The facilities are complete and it is very convenient to live in. Every employee is very polite, smiling, and takes the initiative to say hello and ask about the living experience. They are great employees. I especially want to praise the hot water in the shower room. It is really comfortable and the water pressure is sufficient. I like it very much. But there are a few points I want to raise for your improvement: 1. When I just entered the door, I found that there were tools forgotten by the maintenance staff on the table. I hope to strengthen training. 2. Coffee and tea bags are provided, but mugs are not provided. There are only two glasses. I dare not use them for fear that the hot water will break them. Overall, it was a very pleasant stay. I also stayed in the original room for two nights and will come again next time.

Overall, I was satisfied. The receptionist was enthusiastic. The room was upgraded. It was large and spacious. The bedding was comfortable and I slept very well. There was a swimming pool and a gym. Free parking was available. The breakfast was OK. The rice noodles were delicious. The hygiene details need to be improved. There was a ball of paper under the footboard of the bed when I checked in. It was obviously not cleaned carefully enough. I won't post the picture. I hope you will pay attention.

The room is clean, the bed is very comfortable, and the hot water is very hot. It is within walking distance to the Strawberry Music Festival. The Food City is 200 meters downstairs and the Hexin Plaza is 600 meters away. It is very convenient.

The hygiene is very poor, there are cockroaches, and the person who came to deal with it did not express any apology. The hotel management is quite problematic. After all, it is 400 per night, and this environment should not be.