Bldg. 5399 Manuel A Roxas, Zone, Clark Freeport, Mabalacat, Pampanga, 2023, PhilippinesSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
80 review
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Verified reviews
Location9.2
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(80)
Positive reviews(80)
Reviews with photos/video(30)
Awesome stay(34)
Great service(20)
Has an infinity pool(12)
Children's pool available(12)
Clean pool(12)
Great swimming pool(12)
Delicious breakfast(9)
Convenient location(7)
Guest User
Swiss Grand Suite with 1 King Bed
Stayed in Jul 2025
Family
1 review
8.0/10
Very Good
Posted on Aug 26, 2025
good service, staff's are very accommodating. Just disappointed that the pool is on maintenance when we booked.
Kath’s life & style
Swiss Grand Suite with 1 King Bed
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 23, 2025
So cute!!! Thank you swissotel had a great time
Lynette
Swiss Grand Suite with Two Double Beds
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Nov 19, 2024
Stayed in October, family of 7. Club room and Regular twin rooms.
😊 Beautifully built with quality , inside and out. Much better looking than same establishments in the area. Decent crowd. More pricey though 😅
😞 Upon parking in basement, need to go up to GF , outside of building, and re-enter thru main entrance . Inconvenient if you have luggage , kids, seniors. No direct entry thru indoor elevators from parking area. Free parking (as guests).
😊Very accomodating reception, courteous service, attentive and friendly in all areas- club, pool, spa, concierge, etc.
😅 Waiting area across the reception ( lobby?) was full of people (waiting for or loitering ?)
😊 The club and its small meal perks ( breakfast, tea time, cocktails) are worth it, if you are a small and frequent eater. Cocktails became my dinner since they had roast beef and pasta, plus other side dishes and lots of free drinks.
😅Their pasta needed some improvement . Roast beef was tough.
😊 Club floor was same as room floor- super convenient. Just went down to 5th floor for pool.
😅cooking smells along hallway of club floor
😊Club guest room was super nice and spacious. Had a walk in closet, 3 way bathroom, smart toilet, good shower, tub with a view, double lavatory, big vanity. Had space for a 3rd bed. Coffee, soda, Perrier and Evian. Coffee table with fruits and sweets . Remote control blinds and curtains. USB plugs at bedside. Window view of the pool and hills. Could have stayed in the room all day .
😊Markt (regular) breakfast had more choices than Club breakfast. But Markt had lots of guests.
😊They were opening some commercial mid priced restaurants inside the hotel- still ongoing construction.
😊 Regular twin rooms were spacious too. Clean and looked new.
😊 Not a casino goer. Casino was nice bc it did not smell of cigarettes, was not too loud, not crowded. Served free flowing coffee, water 24/7.
😊 Pool was nice , had several depths, lounge chair submerged partially in the water, cabanas , lovely view from the infinity edge.
😅 Pool was very busy from 8am to 11am- kids and families. Kids don’t stay in the kid’s pool bc they play in adult pool with parents . Gets noisy and crowded inside the pool 😔
😊 Tip: If you want some quiet time in the pool area, best to go fueing lunchtime when the families are having their lunch.
😊 Life vests available at the pool. Lifeguards were attentive. Pool bar/ food available too, with a few tables and seats right beside pool.
😊 Tip: Take the rooms facing pool but from far side , the view of hills are very nice during sunset.
😅 Not much to do in Clark area- swim/ chillax, eat (nice restaurants everywhere), casino. Clark speedway- for events. Clark international airport- for travel.
6/14
Guest User
Swiss Grand Suite with Two Double Beds
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 9, 2025
We have an excellent staycation! Kids enjoyed every moment of our stay.
Anonymous User
Premium Room With One King-sized Bed
Stayed in Oct 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 5, 2024
Nice room and great food.
Greg from London
Premium Room with 2 Double Beds
Stayed in Oct 2024
Couple
68 review
9.0/10
Great
Posted on Dec 2, 2024
A great hotel in the tranquil Clark zone, notable for greenery and clean air. The staff are unfailingly professional, courteous and dedicated to wowing the guests at every turn. The Swiss-style Markt resto does a good breakfast, and a la carte items form much of the day and evening. A relaxing pool with a bar on the 5th floor is another good feature. And of course the casino. But even if you don’t gamble, you can still enjoy this place.
Guest User
Premium Room with 2 Double Beds
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on Jun 2, 2025
Nice stay to celebrate our anniversart
Montagne47
Swiss Advantage Room
Stayed in Feb 2024
Business traveler
2 review
10/10
Outstanding
Posted on Mar 15, 2024
Entrance to the Hotel was via Hann. Exceptional service, got an upgrade. I will be back ASAP!!!!!
Anonymous User
Swiss Advantage Room
Stayed in May 2024
Family
14 review
10/10
Outstanding
Posted on Jun 16, 2024
I love the vicinity, it is so friendly and the amenities are on point. I love how the staff accomodate us.
PaulaiH
Premium Room with 2 Double Beds
Stayed in Oct 2023
Family
6 review
10/10
Outstanding
Posted on Nov 14, 2023
First time staying at Swissotel and we were so happy and satisfied. Would like to thank the staffs for putting a simple decoration for my son’s birthday. They even gave a complimentary cake and snacks. We also like the heated pool. Will definitely come back and recommend to others!
Guest User
Swiss Advantage Room
Stayed in Mar 2024
Couple
2 review
10/10
Outstanding
Posted on Apr 30, 2024
Hotel and restaurant (MarkT) staff and services were excellent. The room give to us has superb view. Will definitely return with my family in the future.
Aaron..
Swiss Advantage Room
Stayed in Feb 2024
Couple
7 review
8.0/10
Very Good
Posted on Mar 31, 2024
The room was good and spacious, even though we didnt get the room the one that we book. Anyway the ambiance is far beyond our expectation. I will go here again
Anonymous User
Premium Room with 2 Double Beds
Stayed in Aug 2023
Family
1 review
10/10
Outstanding
Posted on Oct 8, 2023
It was an excellent experience to stay here. Staffs were friendly and very accomodating. 10/10⭐️👏🏼
Leomarkday
Swiss Grand Suite with Two Double Beds
Stayed in May 2024
Family
2 review
10/10
Outstanding
Posted on Jun 28, 2024
Very friendly and accommodating employees.
Anonymous User
Premium Room with 2 Double Beds
Stayed in Apr 2023
Other
3 review
10/10
Outstanding
Posted on May 28, 2023
Awesome experience! Will definitely book again once we come back in Pampanga 💯💯💯