DoubleTree by Hilton Fort Lee/George Washington Bridge Reviews

It was nice to stay. I will stay again for my next trip. P.S Can I get the receipt in English?

When I arrived the staff was NOT friendly at all. When I ask her a question, she was very short, didn’t smile and never explain the amenities of the hotel like the other staff next to me. I was in room 319 with a view of the HVAC unit, the tub and room was filthy, the lamp by the bed was missing a light bulb, the shower equipment is falling apart and the Hotel restaurant food was horrendous This place need major renovation.!!!!

air conditioner did not work at all with so much noises and we had to change the room. When we talked about this problem, hotel manager did not apologies for any trouble we had. A phone in the room did not work as well. there were hairs in an towel and a sheet and so much dust in the room cabinet. I would not visit this hotel again. it was terrible experience

The service is terrible and there is no enough amenities for the price collected. I will never visit Hilton and use trip.com anymore

The location is not good as it’s at the side of an expressway. It’s a bit dangerous to slow down into the parking lot. There’s nothing else around except a Starbuck with 10min walk alongside the expressway on the grass curb. Also I got stuck in a frozen traffic jam for 30min, which is the only way to leave the hotel. The furniture is old. Doors and floors make noises, hot water smells like swimming pool, and there are scratches on the chair. The air conditioner is confusing, it does not cool for the most of the time, and sometimes run at max cooling after press the buttons randomly. The window can only be opened to a narrow gap, so the room temperature easily goes to 80f even if it’s 72f outdoor. There’s no way to indicate “do not disturb”. The cleaner opened the internal lock with key and tried to force into my room even I had shouted twice “please come later”. Then they never came back to clean my room later.

the hotel name is hilton but the interiors and rooms looks like a 3 star hotel . rooms are big but not very clean . will not suggest this hotel if someone goes their for holidays with family

Good hotel

Nice hotel for the price. Could use a update on furniture, but still nice and clean.

It’s good hotel

Very bad. I made the decision with gritted teeth after seeing the ratings. If you are sensitive to noise, don't stay at this hotel. The sound of the air conditioner is comparable to that of a tractor.

The food is just so-so, but the transportation is not so good. The facilities are OK! But I like it because all the employees who serve me are friendly.

As a family, we chose and booked this hotel because it was supposed to have a spa area and a pool. When we booked, we were only told after checking in and paying in full that the pool and spa area were not active. However, we cannot cancel the booking. The cancellation would cost more than the amount paid. We paid almost €1200 for 3 nights and that was without breakfast, although breakfast was included in the booking. The hotel is also very noisy because it is on the highway. Even on the seventh floor we had the feeling that cars were driving through the room. Room service was only in the room once between September 25th and 29th to clean and change the towels, and that was one day before departure. We had towels from our vacation that we used. On the whole, the staff were friendly but not helpful. I cannot recommend the hotel with a clear conscience, especially if you specify a pool as a criterion but don't get one for the high price. I can only hope that the rating is visible to everyone.

I always stay at this hotel! It's great! Very efficient! The hotel staff is considerate!

The room was very noisy. There was music outside all the time, which made it impossible to fall asleep. It seemed like the club downstairs. The decoration was very old and looked very plain. If it is not improved, I will never come again.