To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(53)
Positive reviews(34)
Reviews with photos/video(5)
Negative reviews(18)
Guest User
Standard Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
While it was upsetting that upon arrival they could not give us a room due to plumbing issues, I appreciate that they had a solution for us by giving us a room at a comparable hotel and covering all the paperwork and expenses. They also helped us get our luggage there. Overall, I think this is a classy establishment based on what I saw in the lobby, and I appreciate the customer service.
GSPadda
Standard Room
Stayed in Jan 2023
Couples
3 review
4.0/5
Very Good
Posted on Mar 2, 2023
Great location. But rooms are very cramped. Also the heat can’t be controlled to your personal level. So it is cold when you want the room warm etc.
Guest User
Standard Room
Stayed in May 2024
Couples
5 review
4.0/5
Very Good
Posted on Aug 20, 2024
Great location.
david821221
Triple Room
Stayed in Jan 2025
Family
34 review
4.8/5
Amazing
Posted on Feb 8, 2025
I think the room is good, the hot water for the bath can be a little hotter. The service staff is very enthusiastic, and breakfast is in a high-end restaurant next door. There is a girl at the front desk who looks like Sophie Marceau 😍, which shocked me deeply.
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Guest User
Triple Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Excellent location, excellent treatment and service by all the staff, especially by the receptionist who is there in the mornings and who knows how to speak Spanish. Their kindness and attention: exceptional, the fact that it has a swimming pool, even if it is small, to take a dip especially in summer, with the heat that it is, is an important point to take into account, and although I have read that they do not warn that it does not have an elevator and that in many cases, like us, they send you to the second floor with many steps, it is true, but they also take your suitcases up and down.
Without a doubt, I will stay at this hotel again on my next trip to Florence.
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메아리 은채맘
Triple Room
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Feb 25, 2024
I stayed with my brother's family, nephew, and daughter.
It's near the central market.
I had a very comfortable time
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Borissova Ginka
Standard Room
Stayed in Nov 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on Dec 23, 2023
The hotel is very well located. Very welcoming staff. Good hearty breakfast. Good comfortable bedding
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Guest User
Triple Room
Stayed in Nov 2022
Business travelers
8 review
2.2/5
Posted on Dec 22, 2022
The booked room had problems and we were offered accommodation in another structure which disappointed me because it was certainly not of the same level so I do not recommend the structure due to the poor management of the problems that may arise!
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Guest User
Standard Room
Stayed in Feb 2022
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 19, 2022
Always a guarantee of location, rooms, cleaning and TOP breakfast
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Xiao li
Quadruple Room
Stayed in Jun 2022
Family
1 review
4.7/5
Amazing
Posted on Jul 23, 2022
Facility is relatively old
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Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 26, 2025
The hotel is a perfect location for all of the sites with in 5-10 minutes walk. The staff were amazing and couldn’t do enough for us! There was a lift being installed but not that to inconvenient with the noise. Rooms were clean and maintained and the deluxe suite was very impressive. Definitely would stay again.
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 22, 2025
The hotel is easily accessible from the airport via tram and followed by a short walk. The room was very clean and had everything required for a short stay. The staff were very helpful and attentive and provided lots of information on the area. The hotel is located in the centre of Florence within walking distance to everything; Piazza del Duomo is around 5 minutes walk and Ponte Vecchio around 15 minutes. It is also very close to the train station, around 15 minutes walk. I would definitely recommend this hotel. I would also highly recommend Pizzeria Ginori, on the same road as the hotel, for great, tasty food.
Guest User
Stayed in Jan 2025
Family
4.0/5
Very Good
Posted on Feb 2, 2025
My daughters and I have just returned from a fantastic 3 night stay in Florence. This hotel is a stone’s throw from the Cathedral and the perfect position for exploring Florence on foot. I would love to have rated it 5 * as it has many exemplary features including helpful and friendly staff who cannot do enough for you, spotless rooms, coffee machine and good quality bathroom toiletries, all at a very competitive low cost. Breakfast was a buffet in the restaurant next door which was ample and good quality. However, the lift was out of order (not a problem for us but could have been for other guests), the sofabed was exceptionally uncomfortable and the shower was the tiniest I have ever seen, making it impossible to wash your hair unless you open the sliding door! This said, I would return here as the service made this hotel special.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 13, 2024
wow , fantastic staff . great location and the room was lovely. we had a sauna in the room but did not use as the weather was hot enough. the pool and hot tub were a welcome respite from the heat. the whole trip was a surprise for me, so staying in a hotel so close the everything was brilliant. breakfast was lovely and the coffee made fresh to order was great and much needed
Guest User
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jul 4, 2024
I've just arrived back from a short, three night, stay at Hotel Gironi Al Duomo and wanted to express my thanks to the lovely staff. It's a small hotel twenty three room, boutique, hotel and very well situated for all that central Florence has to offer. The hotel itself has a modest exterior but it belies the size of the premises which, whilst still compact, are perfect for a short stay. The building is old but you wouldn't guess it is 16th century old and you can see that it's been treated, and maintained with love and affection. Most of the guests seemed to be from the States/Canada but there were a few Brits and everyone got along just fine. There's a small pool/jacuzzi area and that was really welcome as the heat topped 38c on the weekend that the Tour de France was in town. I was particularly impressed with the hotel staff. On every level you could tell that they took a pride in their jobs, the hotel, and their lovely city of Florence.