Barceló Fès Medina Reviews

Response from Property: こんにちはHaliaさん、ご意見をお聞かせいただきありがとうございます。お客様のバルセロ フェズ メディナでの素晴らしいご経験についてお聞きできて光栄です。私たちは、ホテルの便利な場所と、親切で感じの良いスタッフにご満足いただけたことを嬉しく思います。鉄道駅からわずか5分の距離に位置する当ホテルは、シャウエン行きのバス停にも近く、ご移動に便利な立地を提供しております。また、スタッフ一同は、お客様に最高のサービスを提供するよう日々努めております。またのご来館を心よりお待ちしております。Salma Abakhouch, Guest Experience Agent

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住我們的酒店並留下寶貴的建議！ 我們很高興您對巴塞羅費茲麥地那酒店的整體體驗感到滿意。我們也很開心您喜歡酒店的便利位置，緊鄰聯合國教科文組織世界遺產地點——壯麗的費茲歷史老城區。真心希望您能夠再次入住來感受我們的進步！祝您生活愉快，旅途順利！Salma Abakhouch, Guest Experience Agent

Response from Property: Hello, dear guest! Thank you for choosing our hotel and leaving your review! We're glad you enjoyed our hotel's convenient location and amenities. Our hotel is adjacent to the train station, providing easy access to various tourist attractions, while we also offer spacious guest rooms and modern facilities, all to ensure you have a comfortable and convenient stay. We look forward to your visit again and wish you a pleasant stay! Zineb Bensouda, Guest Experience Manager

Response from Property: Dear Gustavo Adolfo, First of all, we would like to thank you for choosing our Barceló Fès Medina hotel for your visit to Fez, this is, without a doubt, the best reward for all of us. We are pleased to know that you enjoyed your stay and that the spacious, clean and comfortable rooms, as well as the selection of international TV channels, have met your expectations. The breakfast buffet is one of our strong points and we are glad that you have rated it positively. The friendliness of our staff is something we always try to take great care of, and it is an honor to receive your comments about it. The hotel's convenient location next to the shopping center and facilities such as parking are aspects that our guests usually appreciate, and we are pleased that this was the case. It is a pleasure to be able to offer a service that contributes to such a positive experience. Once again we thank you for your kind opinion of our hotel and we hope to serve you again in the future. Zineb Bensouda, Guest Experience Manager

Response from Property: Dear Anonymous, We regret that some aspects of our hotel did not meet your expectations. We understand that constantly updating the conditions of stay in our hotel is important to meet the needs of guests and we will pay special attention to this. However, we are glad that you found our hotel more comfortable compared to other riads and that you appreciated the quality of our breakfast. Our team tries to provide a variety of delicious dishes that can please each guest. We are also glad that you appreciated the level of comfort at Barceló Fès Medina. We will be glad if you visit us again. Best regards, Salma Abakhouch, Guest Experience Agent

Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We regret that you are inconvenienced by the distance between the hotel and the train station. Please understand that the hotel's location is designed to provide guests with a convenient travel option while still enjoying the tranquility of the city. We're delighted that you reviewed our hotel's amenities, such as our gym with exercise bikes, weight training equipment, and dumbbells, as well as our room service, which offers a variety of in-room options and prices. Ultimately, we're glad you were able to enjoy our comfortable accommodations and experience a peaceful night's sleep. Our hotel's location in the historic medina district, surrounded by several World Heritage sites, we hope you will appreciate the unique charm of this city. We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guest, thank you for choosing to stay at our hotel! We are sorry to hear that you are unhappy with the location of the hotel. The Barceló Fez Medina hotel is located in the historic part of the ancient city, close to scenic locations and cultural heritage. We understand that each guest's preferences are unique and our goal is to provide a comfortable and convenient stay for all of our guests. We apologize for the inconvenience you experienced during the check-in process. Our hotel always strives to provide fast and efficient service to ensure guests have a relaxing stay. We are sorry that our service did not meet your expectations this time. We will follow up on your feedback to improve our service. I wish you a happy life and all the best! Zineb Bensouda, Guest Experience Manager

Response from Property: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在Barceló Fès Medina的體驗是如此美好。我們很高興您對我們的酒店、乾淨整潔的房間，以及早餐都感到滿意。請注意，雖然酒店住宿不包括早餐，但我們的網站上有各種特別優惠供您選擇。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Zineb Bensouda, Guest Experience Manager

Response from Property: Beste gast, Bedankt voor uw mooie beoordeling.Het doet ons plezier dat u ons hotel als netjes en verzorgd heeft ervaren en dat u genoten heeft van de comfortabele bedden.Hartelijke groet,Salma Abakhouch, Guest Experience Agent

Response from Property: Dear guest, thank you for choosing our hotel. It is our pleasure to serve you. We regret that the reception service did not meet your expectations. We are always committed to providing professional and efficient services to our guests. Please accept our sincere apology and rest assured that we will thoroughly investigate and improve this issue. We are glad that you were satisfied with the cleanliness of your room. Our cleaning team is always committed to providing guests with a comfortable and clean accommodation environment to ensure that every guest can enjoy a pleasant stay. We sincerely hope you will come again and we will provide you with better service. Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our hotel and leaving your valuable suggestions! We are happy to know that you had a great experience at Barceló Fès Medina. We are very pleased that you were satisfied with our facilities, cleanliness, environment and service. Our team is dedicated to delivering an unparalleled stay and ensuring our guests enjoy modern amenities, well-maintained rooms, a tranquil environment and excellent customer service. Located in the picturesque historic Medina district, just 20 minutes' drive from the airport, Barceló Fès Medina offers facilities such as free Wi-Fi, a well-equipped gym and an outdoor year-round swimming pool, aiming to provide you with an unforgettable stay. accommodation experience. We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey! Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guest, thank you for your valuable feedback, which will undoubtedly help us improve our guests' stay experience at the hotel. We regret that you encountered room odor during your stay, but we are glad that the front desk was able to change your room in time to ensure you a pleasant stay. The lively and convenient surroundings of the hotel, as well as the excellent room facilities you mentioned, all reflect our service tenet. In terms of room size, Bartholomew Medina Hotel strives to provide guests with a comfortable and practical layout, and we hope that you will enjoy this well-designed comfort. Thank you again for choosing to stay at our hotel, we look forward to welcoming you again and having the opportunity to exceed your expectations in the future. Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We are delighted that you had a positive impression of the value for money and breakfast. Although our room rates do not include breakfast, we have a variety of special offers on our website for you to choose from. With your trust in mind, we will continue to make progress and are always ready to provide you with more perfect services. We look forward to your visit again! Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guest, thank you for choosing our hotel, we are honored to serve you. We noticed you mentioned parking fees. Please understand that our indoor parking is chargeable (€4 per day), but there are also many free parking spaces in front of the hotel. We are committed to providing guests with convenient and diverse parking options. We hope you'll enjoy the hotel's other facilities, such as its great location in the historic medina district, as well as its free Wi-Fi, year-round outdoor swimming pool and gym. We sincerely hope you will come again and enjoy your stay. Salma Abakhouch, Guest Experience Agent