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Verified reviews
Location9.0
Amenities9.0
Service9.4
Cleanliness9.1
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All reviews(408)
Positive reviews(393)
Reviews with photos/video(103)
Convenient location(95)
Friendly front desk staff(33)
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Convenient parking(18)
Well decorated(13)
Average sound insulation(13)
Perfect for kids(7)
Negative reviews(15)
Guest User
Deluxe Family Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 24, 2025
Very functional & comfortable family room. Hotel n room also very clean. I liked the most was the room had 2 sinks outside and a big sized auto toilet & shower (see pic). So, 3 persons can use at same time. The best bathroom design & functionality in all the 7 hotels we had stayed during this trip. Only issue is the breakfast spread, it was very limited and same food for the 2 days we took breakfast there.
The hotel is within walking distance to the border of the ancient town and beside it was a shopping centre. So it was convenient. Overall a very good stay indeed!
Response from Property: 尊敬的賓客:您好,萬分的感謝您的用心點評。酒店地處鳳凰古城商圈,坐擁鳳凰古城核心位置,緊鄰鳳凰古城,距沱江僅300米;距南華里遊客中心約200米;距古城老街道約300米,高鐵專線車站點就這酒店旁邊,地理位置優越,交通、購物、商務出行都是一流的方便。為您提供高品質的住宿之旅!如果您在入住過程遇到任何問題,歡迎致電前台,我們會及時為您解決,我們的每一位員工會通過更貼心的、更細緻入微的服務讓您遠離城市的嘈雜,靜心享受旅途之美。期盼與您的下次相見!
David Jon Howlette
Mingdu Full House Smart Pitched Roof Featured Double Bed Room
Stayed in Mar 2025
Solo traveler
21 review
10/10
Outstanding
Posted on Apr 29, 2025
Good location, convenient to the Ancient City.
Response from Property: 非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。本酒店位於鳳凰古城景區門口,步行三分鐘便可進入古城。酒店旁邊有餐館、高鐵的專線車、商場、打車出行等都很便捷。感謝您給予我們的支持和信任,期待您的再次光臨!
Guest User
Deluxe Family Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 15, 2025
Room is clean location is close to main attraction. The staff are very friendly and attentive.
Response from Property: 尊敬的賓客:您好,萬分的感謝您的用心點評。酒店地處鳳凰古城商圈,坐擁鳳凰古城核心位置,緊鄰鳳凰古城,距沱江僅300米;距南華里遊客中心約200米;距古城老街道約300米,高鐵專線車站點就這酒店旁邊,地理位置優越,交通、購物、商務出行都是一流的方便。為您提供高品質的住宿之旅!如果您在入住過程遇到任何問題,歡迎致電前台,我們會及時為您解決,我們的每一位員工會通過更貼心的、更細緻入微的服務讓您遠離城市的嘈雜,靜心享受旅途之美。期盼與您的下次相見!
B&S tourcouple
Mingdu Smart Projection Cozy Twin Room
Stayed in May 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 10, 2025
Room is nice and spacious. We are pleasantly surprised with the late check out. Modern toilet with warm seat. Breakfast is simple food. Next door to KFC and shuttle station, an easy walk to the ancient town.
Response from Property: 尊敬的賓客:您好,萬分的感謝您的用心點評。酒店地處鳳凰古城商圈,坐擁鳳凰古城核心位置,緊鄰鳳凰古城,距沱江僅300米;距南華里遊客中心約200米;距古城老街道約300米,高鐵專線車站點就這酒店旁邊,地理位置優越,交通、購物、商務出行都是一流的方便。為您提供高品質的住宿之旅!如果您在入住過程遇到任何問題,歡迎致電前台,我們會及時為您解決,我們的每一位員工會通過更貼心的、更細緻入微的服務讓您遠離城市的嘈雜,靜心享受旅途之美。期盼與您的下次相見!
Anonymous User
Deluxe Family Room
Stayed in Apr 2025
Family
12 review
4.0/10
Posted on May 26, 2025
Front desk told us they booked us a car to pick us up from the railway station but in fact they never did and we had to wait 30 mins for a car to come. All the loud aunties and uncles are so annoying and the rooms are not sound proof. It’s a non smoking hotel yet everyone there smokes and doesn’t get told off. The rooms does not make sense at all and isn’t made for customers, toilet paper is not close to toilet, no place to put clothes when you shower? The light system is so confusing. Breakfast is almost non existent. Never stay here.
Response from Property: Thank you for pointing out the shortcomings of our hotel's services. We attach great importance to your feedback and will communicate with the relevant departments and make improvements based on the issues you mentioned. We sincerely thank you for your valuable comments on our services and facilities.
Anonymous User
Mingdu Smart Exquisite Double Bed Room
Stayed in Sep 2024
Family
15 review
7.5/10
Posted on Nov 6, 2024
Hardware don’t seem like it will last long. Shower didn’t have any place to put our own shampoos n body wash which was inconvenient. Room at the roadside was noisy at night and early morning. Location is ok. Near ancient town and restaurants near by.
Response from Property: Your review is a great honor for us and has also pointed us in the direction of progress. We will improve our services based on your suggestions to provide you with a more comfortable accommodation experience.
Guest User
Mingdu Full House Smart Pitched Roof Featured Double Bed Room
Stayed in Feb 2025
Other
4 review
7.0/10
Posted on Apr 3, 2025
The AI system room is so useless. The connection not good and the remote also not well. Tv goes to pay channel by itself
Response from Property: We are deeply honored by your comments, which also point us in the direction of progress. We will improve our services based on your suggestions and provide you with a more comfortable accommodation experience.
Anonymous User
Deluxe Queen Room
Stayed in Aug 2024
Couple
9 review
10/10
Outstanding
Posted on Sep 18, 2024
It is a great hotel well located near to NanMen and shuttle bus stop where you can hop in to go to high speed train station. The room is clean and quiet. The hotel is near to the main attractions of the river, yet away from the noise. The staff is friendly. I will stay again if I come to FengHuang ancient city. 酒店位置一流。离南门和高铁摆渡车站很近。房间很干净,而且晚上很安静。员工很友善。早餐比较简单。下次来凤凰古城还会入住。
Response from Property: Dear customer, thank you very much for taking the time to leave a positive review for our hotel. We will continue to strive to improve our services and facilities to provide you with a more comfortable and enjoyable accommodation experience. Thank you for your support and trust. Looking forward to your next stay
Aschkan
Mingdu Smart Exquisite Double Bed Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 28, 2024
Great place. Exactly like on the photos. Friendly staff and close to ancient town.
Response from Property: Thank you very much for your positive feedback on our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide high-quality services and comfortable accommodation experiences. Thank you for your support and trust. We look forward to your visit again!
Rebecca Chim
Deluxe Triple Room
Stayed in Nov 2024
Family
11 review
6.5/10
Posted on Dec 17, 2024
We booked the triple room and family room. The kid tent and mats were a bit dirty to have kids crawling in and out. Room was big, everything is smart but heating is really bad our room was at 5 degrees and even thru out the night it only heated up to 18. In the morning it started blowing AC no matter what temperature u set it at there was not heat
Breakfast was not appealing… not very good however hotel is close to a lot of food option
Response from Property: 您的點評讓我們深感榮幸,也為我們指明瞭前進的方向。我們會針對您的建議,對服務進行改進,為您提供更加舒適的住宿體驗。
Weerawat
Mingdu Full House Smart Pitched Roof Featured Double Bed Room
Stayed in Oct 2024
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 18, 2024
Excellent location. Can improve in variety of breakfast and breakfast time (only to 9 A.M.)
Response from Property: Your review is a great honor for us and has also pointed us in the direction of progress. We will improve our services based on your suggestions to provide you with a more comfortable accommodation experience.
Anonymous User
Mingdu Smart Projection Cozy Twin Room
Stayed in Aug 2024
Family
15 review
10/10
Outstanding
Posted on Sep 20, 2024
+ Good Price
+Spacious and comfortable room
+Very close to the old city
-Only negative thing is that the girl at the reception told me to give them a good Rating.
Response from Property: Your review is a great honor for us and has also pointed us in the direction of progress. We will improve our services based on your suggestions to provide you with a more comfortable accommodation experience.
JuneA
Mingdu Smart Exquisite Double Bed Room
Stayed in Mar 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Apr 20, 2025
Hotel is good with very good hotel services
Response from Property: 尊敬的賓客:您好,萬分的感謝您的用心點評。酒店地處鳳凰古城商圈,坐擁鳳凰古城核心位置,緊鄰鳳凰古城,距沱江僅300米;距南華里遊客中心約200米;距古城老街道約300米,高鐵專線車站點就這酒店旁邊,地理位置優越,交通、購物、商務出行都是一流的方便。為您提供高品質的住宿之旅!如果您在入住過程遇到任何問題,歡迎致電前台,我們會及時為您解決,我們的每一位員工會通過更貼心的、更細緻入微的服務讓您遠離城市的嘈雜,靜心享受旅途之美。期盼與您的下次相見!
CliftonCS
Mingdu Smart Exquisite Twin Room
Stayed in Oct 2024
Couple
11 review
7.5/10
Posted on Nov 27, 2024
Room is clean and modern. Breakfast was simple local food.
Response from Property: Your review is a great honor for us and has also pointed us in the direction of progress. We will improve our services based on your suggestions to provide you with a more comfortable accommodation experience.
Wei Jun
Mingdu Full House Smart Pitched Roof Featured Double Bed Room
Stayed in May 2025
Family
12 review
6.0/10
Posted on Jun 8, 2025
The location of this hotel is its only advantage, close to major attractions and convenient for travel. However, the room facilities are relatively ordinary and lack of characteristics, and the breakfast options are relatively limited, which is suitable for travelers who do not have high requirements for accommodation.
Original TextTranslated by Google
Response from Property: We understand that your evaluation of the hotel is average, and we sincerely thank you for your feedback. We are deeply sorry that the stay experience did not meet your needs. We also sincerely thank you for your valuable suggestions on our services and facilities. We will improve our services and facilities to meet your needs and hope to provide you with a better accommodation experience next time.