Chengyun Yuexi Resort

Chengyun Yuexi Resort Reviews

Chengyun Yuexi Resort

Next to Qifeng Square, Folk Garden, Hongqiao East Road, Lijiang Town, Fenghuang, Hunan, ChinaSee Hotel Details
Chengyun Yuexi Resort
Chengyun Yuexi ResortChengyun Yuexi ResortChengyun Yuexi Resort
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1 night

Guest Reviews

9.4/10
Outstanding
932 review
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.5
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All reviews(932)
Positive reviews(919)
Reviews with photos/video(259)
Large rooms(99)
Delicious breakfast(87)
Friendly front desk staff(68)
Convenient parking(60)
Close to train station(31)
Offers pick-up/drop-offs(14)
Good audiovisual experience(11)
Delicious buffet(10)
Negative reviews(13)
Huey Ling
Superior Queen Room
Stayed in Sep 2024
Couple
8 review
9.0/10
Great
Posted on Oct 26, 2024
Short walk from Rainbow Bridge, and along the way there are plenty of eateries. Bus to railway station is just in front of the hotel. Overall it is a very convenient location to stay. Room is clean and big. Bed is very firm and comfortable. Shower room is on the other side away from the basin and toilet and there are no hooks for the towels. Breakfast is buffet style with simple spread.
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth. We look forward to your visit again to experience a different style. Wish you all the best
Phil
Superior Queen Room
Stayed in Sep 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Oct 26, 2024
Excellent Guesthouse, in a great location. Excellent, clean room and bathroom, with great shower. Owners really friendly and offered free drop 9ff and pick up to the valley. Lots of restaurants and a few shops within a couple of minute's walk. Would definitely recommend. Thsmks for a great stay! 😊
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝活愉快! 

YEW SING
Superior Queen Room
Stayed in Oct 2023
Family
1 review
8.0/10
Very Good
Posted on Nov 15, 2023
Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.
Response from Property: Dear Guest: Hello! Thank you for your comments! Every city always has reasons to miss. Every season has our unbearable scenery, and every hotel has their sweet and warm memories. I hope it will be the warmest and most unique one in your memories! Wishing you all the best!
Wilawan Phongpipatpong
Superior Queen Room
Stayed in Nov 2024
Family
5 review
7.5/10
Posted on Jan 4, 2025
strong cigarette smoke, made me allergic
Guest User
Superior Queen Room
Stayed in Feb 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Apr 8, 2024
The hotel is very clean and the location is very good. It is about 5 min - 10 mins walk to the tourist spot. It is also very close to the bus station and the bus brings you directly to the railway station.
Response from Property: Dear guest: Hello! The stream flows slowly and time is soft. Thank you for your support. We will continue to maintain our excellent quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Shane Canadian
Superior Queen Room
Stayed in Mar 2023
Couple
32 review
7.0/10
Posted on Apr 15, 2023
Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out. A few improvements needed: 1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower. 2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive. 3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel. 4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this. 5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor. 6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors. All in all a good stay but some improvements needed.
6/8
Response from Property: Dear, after reading your review, we are very sad that we failed to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is the impetus for the continuous improvement of the hotel. We look forward to your coming again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are the hotel In continuous efforts to progress. We in the hotel will always greet every guest with better service, and finally wish you a happy life, thank you
Kathleen Halim
Superior Double Room
Stayed in Jul 2023
Family
21 review
10/10
Outstanding
Posted on Oct 7, 2023
Good location, the hotel accros bus shelter to go to railway station. The room is spacious and clean, the staff is friendly, and the check - in process was fast. The breakfast was splendid, there are plenty food and beverages provided. I will definitely stay at this hotel again in the future.
Response from Property: 尊敬的賓客:您好! 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。
Guest User
Smart Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 8, 2025
The room is quite big, no odor, the air conditioning is powerful, and it is relatively quiet at night. It is only a few hundred meters away from the scenic spot. The lady at the front desk helped introduce the scenic spot and services. The breakfast is also quite rich. The overall experience is good👍
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for staying at Chengyun Yuexi Resort Hotel. The hotel is located in the center of the ancient city, 3 minutes walk from Hongqiao. The location is very convenient. It takes about 20 minutes to take the shuttle bus from Fenghuang Ancient City High-speed Railway Station to the hotel, and the terminal of the shuttle bus is right at the door of the hotel! I wish you a happy life every day and a happy family.
Yuk Chun
Superior Double Room
Stayed in Apr 2025
Family
8 review
8.5/10
Very Good
Posted on May 14, 2025
The hotel is located next to Qifeng Square, with convenient access. The hotel rooms are spacious and comfortable, and it is worth recommending.
Original TextTranslated by Google
Response from Property: 親.您好!感謝您入住誠雲悦夕度假酒店,酒店地處古城中心位置離虹橋步行3分鐘,位置特別方便從鳳凰古城高鐵站到酒店路程做接駁車20分鐘左右,並且接駁車終點站就在酒店門口哦!祝您天天開心.生活愉快.家庭幸福美滿
Guest User
Smart Queen Room
Stayed in Apr 2025
Solo traveler
9 review
9.5/10
Amazing
Posted on May 16, 2025
Superior location Located next to the bus terminal 'Round trip to the HSR station is only a 15-minute drive away. The facilities in the hotel rooms are very new and clean, with good sound insulation. The waiters from the front desk to the cleaning are very responsible. They have introduced the fun places in Phoenix Ancient City and where to play at the corresponding time. It would be better if the hotel breakfast can be filled with more fruits.
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for staying at Chengyun Yuexi Resort Hotel. The hotel is located in the center of the ancient city, 3 minutes walk from Hongqiao. The location is very convenient. It takes about 20 minutes to take the shuttle bus from Fenghuang Ancient City High-speed Railway Station to the hotel, and the terminal of the shuttle bus is right at the door of the hotel! I wish you a happy life every day and a happy family.
Guest User
Smart Queen Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 13, 2025
The service is considerate and thoughtful: from the warm smiles at the front desk to the initiative to help with luggage; from the patient and detailed recommendations for nearby travel guides to the timely response to needs late at night, the inn staff always maintains a warm and sincere attitude, making every guest feel at home, and every detail shows their attentiveness.
Original TextTranslated by Google
Response from Property: 親.您好!感謝您入住誠雲悦夕度假酒店,酒店地處古城中心位置離虹橋步行3分鐘,位置特別方便從鳳凰古城高鐵站到酒店路程做接駁車20分鐘左右,並且接駁車終點站就在酒店門口哦!祝您天天開心.生活愉快.家庭幸福美滿
Guest User
Smart Queen Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 7, 2025
A very satisfactory housing experience, the environment is good and clean, and the living is very comfortable. It is worth recommending
Original TextTranslated by Google
Response from Property: 親.您好!感謝您入住誠雲悦夕度假酒店,酒店地處古城中心位置離虹橋步行3分鐘,位置特別方便從鳳凰古城高鐵站到酒店路程做接駁車20分鐘左右,並且接駁車終點站就在酒店門口哦!祝您天天開心.生活愉快
Guest User
Deluxe Double Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 4, 2025
The hotel is in a great location, the gym equipment meets the needs, and the service staff is friendly. The hotel breakfast is also very rich, with a variety of hot dishes, cold dishes, staple foods, drinks, and freshly cooked noodles, which tastes similar to those outside. The ingredients are fresh and delicious, and I am very satisfied with the food every day!
Original TextTranslated by Google
Response from Property: 親.您好!感謝您入住誠雲悦夕度假酒店,酒店地處古城中心位置離虹橋步行3分鐘,位置特別方便從鳳凰古城高鐵站到酒店路程做接駁車20分鐘左右,並且接駁車終點站就在酒店門口哦!祝您天天開心.生活愉快
Nuo1214WJY
Smart Queen Room
Stayed in Apr 2025
Couple
4 review
3.5/10
Posted on May 3, 2025
The hotel is not far from Fenghuang Ancient Town, but the soundproofing is really bad. I was disturbed by the running water noise from the bathroom or the shower room all night. The air conditioner was also turned off automatically, on and off, on and off. There was no service at all. I heard the people staying next door asked if Ctrip booking would give them some duck dishes or something, but we didn't mention anything at all. We checked in without saying a word.
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for staying at Chengyun Yuexi Resort Hotel. The air conditioner display is black when you turn it on for a long time, but the air conditioner is still running and not turned off. If you adjust it again, it will light up again. What other services do you need? We have professional masters to guide you to park. When you check in, the front desk of our hotel will send you a check-in guide and an electronic version of the ancient city route map. If you need anything, just contact the front desk directly. We will solve it for you as soon as possible. People need to communicate with each other. Otherwise, we don’t know what you need and we can’t solve the problem for you. You booked a special room at the peak of holidays. You also saw that our special room does not include breakfast and set meals. If you book a guest with a set meal, you need to make an appointment with our hotel front desk in advance so that we can prepare. If the room is not available, you can tell us to arrange other rooms for you when you renew your room the next day... So you don’t communicate and give us this evaluation afterwards. It’s a bit too malicious. If the room is not available and too noisy, you won’t renew your stay the next day, right? .......
Guest User
Smart Queen Room
Stayed in Mar 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Apr 18, 2025
The hotel I stayed in tonight was very good. The front desk service was enthusiastic. They called me in the morning to ask if I needed a car pick-up. After arriving at the hotel, I was upgraded to a superior twin suite for free. There was also a smart butler. The smart toilet was very clean. The room was comfortable and spacious, with dry and wet separation. There was also a dryer in the bathroom. The room had wooden floors, which was very spacious and comfortable. The transportation is convenient, with shuttle buses to the scenic area and the high-speed railway station right at the hotel entrance. . It’s really great.
Original TextTranslated by Google
6/8
Response from Property: Dear, Hello! Thank you for staying at Chengyun Yuexi Resort Hotel. The hotel is located in the center of the ancient city, 3 minutes' walk from Hongqiao. The location is very convenient. It takes about 20 minutes to take the shuttle bus from Fenghuang Ancient City High-speed Railway Station to the hotel, and the terminal of the shuttle bus is right at the door of the hotel!