Next to Qifeng Square, Folk Garden, Hongqiao East Road, Lijiang Town, Fenghuang, Hunan, ChinaView Hotel Details
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1 night
Chengyun Yuexi Resort Guest Reviews
4.7/5
Outstanding
880 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(880)
Positive reviews(868)
Reviews with photos/video(240)
Large rooms(97)
Delicious breakfast(78)
Friendly front desk staff(63)
Convenient parking(59)
Close to train station(30)
Offers pick-up/drop-offs(13)
Good audiovisual experience(11)
Delicious buffet(10)
Negative reviews(12)
Guest User
Superior Queen Room
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Oct 26, 2024
Short walk from Rainbow Bridge, and along the way there are plenty of eateries. Bus to railway station is just in front of the hotel. Overall it is a very convenient location to stay.
Room is clean and big. Bed is very firm and comfortable.
Shower room is on the other side away from the basin and toilet and there are no hooks for the towels.
Breakfast is buffet style with simple spread.
Response from Property: Dear guests: Hello! Thank you for choosing our hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your journey easy, pleasant and smooth. We look forward to your visit again to experience a different style. Wish you all the best
Phil
Superior Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Excellent Guesthouse, in a great location. Excellent, clean room and bathroom, with great shower.
Owners really friendly and offered free drop 9ff and pick up to the valley.
Lots of restaurants and a few shops within a couple of minute's walk.
Would definitely recommend.
Thsmks for a great stay! 😊
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每 一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝活愉快!
YEW SING
Superior Queen Room
Stayed in Oct 2023
Family
1 review
4.0/5
Very Good
Posted on Nov 15, 2023
Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.
Response from Property: Dear Guest: Hello! Thank you for your comments! Every city always has reasons to miss. Every season has our unbearable scenery, and every hotel has their sweet and warm memories. I hope it will be the warmest and most unique one in your memories! Wishing you all the best!
Wilawan Phongpipatpong
Superior Queen Room
Stayed in Nov 2024
Family
5 review
3.7/5
Posted on Jan 4, 2025
strong cigarette smoke, made me allergic
Guest User
Superior Queen Room
Stayed in Feb 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel is very clean and the location is very good.
It is about 5 min - 10 mins walk to the tourist spot.
It is also very close to the bus station and the bus brings you directly to the railway station.
Response from Property: Dear guest: Hello! The stream flows slowly and time is soft. Thank you for your support. We will continue to maintain our excellent quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again and wish you a happy day!
Shane
Superior Queen Room
Stayed in Mar 2023
Couples
30 review
3.5/5
Posted on Apr 15, 2023
Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out.
A few improvements needed:
1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower.
2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive.
3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel.
4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this.
5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor.
6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors.
All in all a good stay but some improvements needed.
6/8
Response from Property: Dear, after reading your review, we are very sad that we failed to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is the impetus for the continuous improvement of the hotel. We look forward to your coming again. We will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and let you see that we are the hotel In continuous efforts to progress. We in the hotel will always greet every guest with better service, and finally wish you a happy life, thank you
Kathleen Halim
Superior Double Room
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Oct 7, 2023
Good location, the hotel accros bus shelter to go to railway station.
The room is spacious and clean, the staff is friendly, and the check - in process was fast. The breakfast was splendid, there are plenty food and beverages provided.
I will definitely stay at this hotel again in the future.
Response from Property: 尊敬的賓客:您好! 您的滿意是我們最大的動力, 您的鼓勵是我們能量的源泉, 您的青睞是我們前進的朝氣, 千言萬語匯成一句話, 感謝您對酒店的支持。
Guest User
Superior Queen Room
Stayed in Jan 2025
Family
5 review
4.5/5
Great
Posted on Feb 6, 2025
It is next to Fenghuang Ancient Town, not inside the ancient town. The room is quite large. There is a parking lot at the door. When we stayed there, it was the Spring Festival, and parking spaces were tight, but the store manager always helped to coordinate. The service attitude was very good. The room was clean. There was a price increase during the Spring Festival.
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Panwangtaiyang🌞zixing🌵
Superior Double Room
Stayed in Dec 2024
Family
18 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The room was not big, but it was enough for one night, after all, we didn't have any luggage. The service attitude was quite good, helping us open the parking lot door, guiding us to park, checking in quickly, and the attitude was good. But the breakfast lady had a bad attitude, asking which team we were from as soon as we entered the door, and accused us of coming when she was about to close the meal. We also said that we just had a bite, but her attitude changed again when she learned that we booked through Ctrip. This made us speechless. Only the two staff members who checked in and checked out had a very good attitude, and I like them.
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Guest User
Superior Queen Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 3, 2025
It was congested in spring and I couldn't find the way. The boss showed me the way. The service was excellent. The hotel in the scenic area was pretty good.
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Guest User
Superior Double Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 31, 2025
The environment is very good, the service is warm, the breakfast is rich, there are gifts for the Spring Festival, the room area is very large, the equipment is smart, and it is a very good hotel. The price is also very affordable and it is worth experiencing.
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Guest User
Superior Queen Room
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The check-in experience was very good. Any problems were solved in time. Special thanks to the store for helping us get to the train station in time early in the morning without delaying the trip. It was very considerate! I will choose this hotel again next time! Highly recommended!
Original TextTranslated by Google
Response from Property: 敬的賓客:您好!感謝您選擇我們酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心, 期待您的再次光臨,感受不一樣的風采 。祝 : 一切順利
Aihenaichademiaowuxiaojie
Discount Twin Room
Stayed in Sep 2024
Couples
28 review
5.0/5
Outstanding
Posted on Oct 31, 2024
I stayed for one night and was very satisfied! It is close to the attractions and you can go shopping! The environment is beautiful, the air is fresh, the service is warm and thoughtful, and the living facilities are complete! High cost performance, nice!
Original TextTranslated by Google
Response from Property: 敬的賓客:您好!感謝您選擇我們酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心, 期待您的再次光臨,感受不一樣的風采 。祝 : 一切順利
Ziyouzizaiyuan
Superior Queen Room
Stayed in Sep 2024
Solo travelers
32 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The environment is comfortable, the transportation is convenient, the room is spacious, the hygiene is good, the equipment is complete, and the service is enthusiastic. They provided us with a lot of help and it is worth recommending.
Original TextTranslated by Google
Response from Property: 敬的賓客:您好!感謝您選擇我們酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心, 期待您的再次光臨,感受不一樣的風采 。祝 : 一切順利
Guest User
Discount Twin Room
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 26, 2024
I booked the room online in advance and I like it very much. The price is reasonable, the supporting facilities are complete, the environment is also very good, spacious and bright with good lighting, there is no peculiar smell in the room, and it is cleaned very well. Satisfied
Original TextTranslated by Google
Response from Property: 敬的賓客:您好!感謝您選擇我們酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的旅途變得輕鬆愉快順心, 期待您的再次光臨,感受不一樣的風采 。祝 : 一切順利