Mercure Hotel Frankfurt Eschborn Ost Reviews

Response from Property: Dear Madam,Thank you for taking the time to share your experience at Mercure Hotel Frankfurt Eschborn Ost.We are delighted to learn about your wonderful stay with us.Our dedicated personnel takes great pride in delivering exceptional service, and your recognition of their hospitality means a lot to us. The immaculate condition of your accommodation reflects our commitment to maintaining the highest standards of cleanliness throughout the property.We look forward to welcoming you back for another pleasant stay.Best regards,Sarah Herbst & Team

Response from Property: Dear Guest,Thank you for taking the time to share your experience at Mercure Hotel Frankfurt Eschborn Ost.We are delighted that you appreciated our comfortable accommodations, immaculate premises and attentive hospitality. Our 224 modern rooms, ranging from 20 to 24 square meters, are meticulously maintained by our dedicated housekeeping team who provide daily service to ensure the highest standards of cleanliness.We look forward to welcoming you back on your next visit to Frankfurt.Best regards,Sarah Herbst & Team

Response from Property: Dear Guest,Thank you for your wonderful feedback and continued loyalty to our establishment.We are delighted that you consistently choose our Conference Hotel for your stays in Frankfurt. Our dedicated team strives to maintain the highest standards of service, ensuring each visit meets your expectations. Located in the heart of Eschborn's financial district, our Business Hotel offers modern amenities, comfortable accommodations and excellent connectivity to Frankfurt's key destinations.We look forward to welcoming you back on your next visit to Frankfurt.Kind regards,Sarah Herbst & Team

Response from Property: Sehr geehrter Gast,Vielen Dank für Ihre Bewertung unseres Hotels.Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht vollständig Ihren Erwartungen entsprochen hat.Sprechen Sie uns das nächste Mal gerne direkt an, dass wir Ihnen vor Ort helfen können um Ihren Aufenthalt angenehmer zu gestalten.Wir würden uns freuen, Sie bei einem zukünftigen Aufenthalt von unseren Qualitäten überzeugen zu dürfen.Mit freundlichen Grüßen,Sarah Herbst & Team

Response from Property: Dear guest, Hello! Thank you very much for choosing to stay at my hotel and leaving a detailed feedback! We are glad that you were satisfied with your overall experience at Mercure Hotel Frankfurt Eschborn Ost. We are very happy that you were satisfied with our cleaning service, daily towel changes, and convenient hot water and tea facilities. The warm and professional staff service you mentioned and the excellent location of our hotel are all important factors in providing our customers with a pleasant experience. However, we have noticed your comments on the room soundproofing and facilities, and we understand that this may have affected your stay. Please accept our apologies and we will take your feedback into consideration in order to provide better service in the future. Our room design ensures a modern and comfortable environment, and all rooms are equipped with triple-glazed windows for better soundproofing. Finally, we are glad that you appreciated our dining options, as well as the supermarket and dm drugstore near the hotel. We hope that you also enjoyed our recommended global shopping mall, which not only has a drugstore, but also a variety of dining options. Sincerely look forward to seeing you again! I wish you a good mood every day! Oliver P. Sattelhak, General Manager

Response from Property: Dear Madam,Thank you for taking the time to share your experience with us.We truly value your detailed feedback about your stay at Mercure Hotel Frankfurt Eschborn Ost.We are delighted that you appreciated our convenient access to the trade fair and the proximity to various shopping facilities in the vicinity.The path from Eschborn Süd station requires navigating some slopes. Our team is always available to assist guests with luggage transportation, ensuring a comfortable arrival experience.We look forward to welcoming you back for another pleasant stay.Best regards,Sarah Herbst & Team

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay with us.We are delighted that your experience at Mercure Hotel Frankfurt Eschborn Ost met your expectations.Your appreciation of our daily housekeeping service and the helpful assistance from our front desk team brings us great satisfaction. Our staff members constantly strive to deliver exceptional service to ensure a comfortable stay for all our guests.We noticed your comment about certain room amenities. Our rooms are equipped with modern comforts including coffee and tea making facilities, complimentary mineral water in superior categories and essential bathroom amenities to enhance your stay.Finally, we are pleased that you found value in our pricing and appreciated the convenient shopping options nearby. Our location offers easy access to several supermarkets and retail establishments within a kilometer radius, making it convenient for our guests to fulfill their shopping needs.We look forward to welcoming you back for another pleasant stay.Best regards,Sarah Herbst & Team

Response from Property: 尊敬的賓客，您好！非常感謝您對我們酒店的支持與信任！我們非常高興您對房間的乾淨程度和出行便利性給予了正面評價，這些都是我們Mercure Hotel Frankfurt Eschborn Ost所重視並努力提供的服務。您認為價格合理也讓我們很欣慰，我們始終致力於為我們的賓客提供物有所值的優質體驗。再次感謝您的支持與厚愛，我們真誠期待您的再次光臨，祝您開心度過每一天！Oliver P. Sattelhak, General Manager

Response from Property: 尊敬的宾客，您好！非常感谢您对我们酒店的支持与信任！我們很高興您欣賞我們提供的咖啡選擇，我們的房價和您在德國的住宿體驗。您對我們的酒店給予了很高的評價，這讓我們感到非常榮幸。知道Mercure Hotel Frankfurt Eschborn Ost成為您未來首選的住宿地點，這對我們來說是莫大的鼓勵。再次感谢您的支持与厚爱，我们真诚期待您的再次光临，祝您开心度过每一天！Oliver P. Sattelhak, General Manager

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback about your stay during your Romantic Road journey.We are delighted that you had such a pleasant experience at our Conference Hotel. Your kind words about our attentive reception team, spacious accommodations and pristine bathroom facilities are greatly appreciated. Our dedicated housekeeping staff works diligently to maintain the highest standards of cleanliness throughout our Business Hotel, while our secure parking facilities ensure a worry-free stay for all our guests.We would be honored to welcome you back should your travels bring you to Eschborn again.Best regards,Sarah Herbst & Team

Response from Property: Dear Guest,Thank you for taking the time to share your experience at our hotel.We are delighted that you found our team members attentive and helpful during your stay, as we strive to provide exceptional service to all our guests.We understand there was some initial confusion about our location. Our hotel is situated at Helfmann-Park 6 in Eschborn, and our dedicated team is always available to provide clear directions to ensure a smooth arrival experience.We hope you were able to appreciate our convenient location, just 7 kilometers from Frankfurt's city centre and trade fair, with excellent connections to both the airport and main transportation hubs.We look forward to welcoming you back for another stay.Best regards,Sarah Herbst & Team

Response from Property: Dear Ms. Zhongyy,Thank you for taking the time to share your wonderful feedback about your stay at Mercure Hotel Frankfurt Eschborn Ost.We are delighted that your experience at our Business Hotel exceeded your expectations. Your appreciation of our well-appointed accommodations, strategic location and peaceful atmosphere brings us great satisfaction. Our prime position, just 7 km from Frankfurt's city centre and trade fair, combined with excellent public transport connections, makes us an ideal choice for business travelers attending exhibitions.We take pride in offering a comprehensive experience, from our comfortable rooms to our restaurant Big Ebbel, which specializes in both regional dishes and international cuisine.We look forward to welcoming you back during your next business trip to Frankfurt.Best regards,Sarah Herbst & Team