Leonardo Club Eilat - All Inclusive

I left from July 28 to August 1, 2024 in this hotel with my wife and my 4 children (15/13/10/4) Knowing the Fattal hotels and their level of quality, it was by consulting the reviews that I let myself be tempted by this hotel which seemed to keep all its promises on paper the positive points: the hotel is in my opinion well located because it is 5/10 min walk from the ice mall and 10/15 min walk from the tayellette with all its shops, so no need to take your car in the evening to go out As soon as you arrive the hotel has free parking for customers which makes it easier to arrive at the hotel The hotel is generally clean unlike other Fattal hotels in Israel with staff all day cleaning In terms of catering, this is pretty much the same thing everywhere in all-inclusive hotels except that I noticed an effort in the presentation of certain dishes in the evening as at lunchtime which was nice for a hotel or in general we only have the right to self-service Overall the meals were good with choice In terms of entertainment at the hotel in the evening there were always theme evenings which are only suitable for children under 12 years old sincerely The rooms are in good condition with everything necessary A very pretty synagogue with office every day without any problem from miniane the negative points This hotel has the particularity of having slides for children to have fun, so you have to explain to me why from 4:45 p.m. they close access to the slides ?????? especially since the swimming pool closes at 6 p.m.! and if you have young children it is impossible for you to take your child with you on the slide, this is refused so my 4 year old son was not able to go on the slide during the whole stay Regarding the entertainment in the afternoon around the pool the entertainment team offers about 45 minutes of entertainment with the children but nothing exceptional to entertain everyone, no inflatable structure on the water nothing of that so quite monotonous for my taste As is often the case in hotels in Israel there is always a group of Israelis who decide to disturb everyone (and I am still being polite in my remarks) and come with a speaker and bore us all day with their music at full volume!!!! Despite my complaints to a lifeguard nothing was done! Oh yes I forgot one morning at 8am the hotel managers let the workers cut the grass next to our rooms and being woken up by the noise of a lawnmower early in the morning is really unacceptable! Fortunately after several complaints from other customers they stopped but why don't the people who authorize this think for 2 minutes in their heads to say to themselves hey maybe it will wake up the customers to do this so early???? A big negative point in my opinion is access to the gym (SEE PHOTOS) To access the gym

לא יודעת מאיפה להתחיל כשאתה משלם מלון יותר יקר מהשכירות אתה מצפה לקבל שירות ממש טוב. הינו לפני שנתיים עם בעלי היה בסדר ורצינו קצת נוסטלגיה כשנכנסנו לחדר היתי בהלם מהנקיון שהיה תת רמה מקלחת על הפנים הכל מלוכלך עובדי ניקיון על הפנים משחקים אותה לא מבינים עיברית הינו צריכים להיתקשר כמה פעמים לקבלה כדי לקבל מאפרה. לא הבנתי למה אני צריכה לשלם אלף שקל יותר על תינוקת של 7 חודשים שלא אוכלת בחדר אוכל קיבלה מיטה עם כתמי דם עליה ואמבטיה מחוררת למרות שאמרו לנו שהביטוח עליה 50 שח ליום. ועם כל זה לא מספיק אורח רצה לריב איתנו על מעלית כי חשב שלא יהיה לו מקום. הדובדבן שבקצפת רמת האוכל זוועתית סלטים לא טריים בשר תת רמה ביום האחרון קיבלתי הרעלת מזון. לסיכום מאוכזבת מאוד לא ממליצה פעם שניה ואחרונה