Deborah
June 23, 2023
I don't know where to start when you pay a hotel more expensive than the rent you expect to get really good service. It was two years ago with my husband and it was fine and we wanted a little nostalgia
When we entered the room I was shocked by the cleanliness, which was substandard, shower on the face, everything is dirty, cleaning workers on the face are playing, they don't understand Hebrew, they have to call the reception several times to get an ashtray. I didn't understand why I had to pay a thousand shekels more for a 7-month-old baby who doesn't eat in the dining room, got a bed with blood stains on it and a perforated bathtub even though we were told that the insurance for her is 50 shekels per day. And with all this not enough, a guest wanted to fight with us about an elevator because he thought there would be no room for him. The icing on the cake is the level of the food is horrible, salads are not fresh, substandard meat, the last day I got food poisoning. In conclusion, very disappointed, do not recommend a second and last time
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