Premier Inn Dumfries

The room was very comfortable and warm despite the bitterly cold weather. I noticed that a fan was provided presumably for hot days in the summer! The breakfast was good and generous - could have been a bit warmer but otherwise fine. Car parking is good. Location about 2 miles from the town centre but close to the by-pass. Staff friendly and helpful

Very comfortable stay, well up to usual Premier Inn standards. Special mention here for receptionist, Georgina, who noticed my partner had some mobility issues, and very kindly transferred us from an upstairs room to a downstairs room close to the entrance. This was way above and beyond the service generally experienced in ANY hotel, and Georgina's friendliness and helpfulness was very much appreciated!

I have a leaky heart valve and upon arrival my niece, requested a ground floor room, rather than having to climb the stairs. We were accommodated immediately. My gold star has to go to the restaurant staff, they couldn't do enough for us. Angela was so friendly and helpful. I would return and recommend this premier inn because of Angela and the restaurant staff.

We had two trips in January to this hotel unfortunately for visiting a sick relative in hospital and then for a funeral. We picked Premier Inn because we are familiar with them, they are good value for money, we like the breakfast and this one was in a good location for our needs. The staff in the restaurant area for breakfast were so lovely and friendly. They were always there to make sure we were happy and had everything we wanted. Angela and her team on our second stay were so kind. We were meeting some relatives at the hotel before going to the funeral. I asked if we could meet and sit for a bit with them just before we headed off together. Although technically the restaurant was closed the staff were there just finishing off. Angela and team made us all very welcome, gave us an area to sit and said “just ask if you need anything”. They were amazing and it was just the kindness we needed on such a sad day. Thank you Angela and team x

We stayed at the hotel over the weekend after travelling from Kent to visit our daughter who was in Dumfries hospital. What had been a trying weekend was made much brighter by the lovely waitress, Angela, in the restaurant. This lady was kind and helpful and couldn’t do enough for us. She took time in her busy day to talk to us and I can honestly say that meant a great deal. We’ve stayed in Dumfries Premier inn previously and will certainly do so again. What an amazing asset for the company she is. Thank you, Angela!

We as a family have stayed at the Solway Gate quite a few times. We like to come to the Dumfries area to visit nearby Caerlaverock nature reserve. The rooms are always clean and comfortable. On this occasion the female staff at the hotel and restaurant went out of their way to accommodate us and help with our elderly father; thank you so much for your help and understanding. We have all enjoyed our weekend stay very much.