Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Holiday Inn & Suites Dubai Festival City, an IHG Hotel Reviews

Holiday Inn & Suites Dubai Festival City, an IHG Hotel

Gateway Ave - Dubai Festival City, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
Holiday Inn & Suites Dubai Festival City, an IHG Hotel
Holiday Inn & Suites Dubai Festival City, an IHG HotelHoliday Inn & Suites Dubai Festival City, an IHG HotelHoliday Inn & Suites Dubai Festival City, an IHG Hotel
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Holiday Inn & Suites Dubai Festival City, an IHG Hotel Guest Reviews

4.6/5
Great
108 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(108)
Positive reviews(106)
Reviews with photos/video(24)
Awesome stay(26)
Friendly staff(24)
Delicious breakfast(20)
Awesome rooms(14)
Convenient for shopping(12)
Clean and tidy(11)
Easy to get around(10)
Close to airport(9)
Negative reviews(2)
Zaki
1 King Bed Junior Suite
Stayed in Nov 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Dec 20, 2024
8 days of the stay has given us splendid facilities and services. Rose welcomed us for breakfast and gave us directions to where we should sit. Very helpful and nice service from the hotel. Would love to come back!
Guest User
Standard Waterfront View Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Fantastic location with direct access to carrefour and festival city. The kids enjoyed the going to the waterfront and overall it was good experience. Breakfast was tremendous as well
Swee Seen
Standard Room
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Excellent hotel. My fav hotel with great location. Superb service, breakfast and rooms.
Anonymous User
Standard Waterfront View King Room
Stayed in Oct 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Strategically located and room with a view. Nice amenities.
WanderEats
Standard Room
Stayed in Nov 2023
Business travelers
18 review
4.7/5
Amazing
Posted on Feb 9, 2024
My 4-night stay at Holiday Inn & Suites Dubai Festival City was superb although location wise it's quite far away from the convenience of metro. The cleanliness of the rooms and facilities exceeded expectations, ensuring a comfortable stay throughout. Buffet breakfast was a stand-out with plenty of choices and delicious choices. The service was impeccable, with staff going above and beyond to accommodate requests promptly and courteously. Additionally, the hotel's adjacency to the mall provided convenience for dining and shopping options, adding to the overall experience. I highly recommend Holiday Inn & Suites Dubai Festival City for travelers seeking a blend of luxury, convenience, and excellent service.
Guest User
Standard Room
Stayed in Apr 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on May 31, 2024
Nice setup and easily accessible from Center. staff is nice and supporting
Anonymous User
1 King Bed 2 Twin Beds Family Room
Stayed in May 2023
Family
45 review
4.7/5
Amazing
Posted on Jun 4, 2023
Exceptional customer service provided by Erika and the manager Mohamad/Mostafa(sorry barely remembers name). They were always willing to go the extra mile to ensure that our needs were met, and they did so with a genuine smile and a positive attitude. Overall, I would highly recommend this hotel to anyone looking for a comfortable stay near the airport and also connected to the mall. The hotel's excellent customer service, beautiful view, delicious breakfast, clean rooms and comfy beds. You won’t be disappointed.
Guest User
Standard Waterfront View Twin Room
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 27, 2025
Excellent and so clean
Lindeemarie
Standard Room
Stayed in Mar 2023
Couples
4 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Very nice room, and staff were friendly and helpful. View was also nice.
Guest User
Standard Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 4, 2023
Had a great experience staying at this hotel. The location great connecting to the mall and Ikea. The service was great. staff were very welcoming and friendly. The facilities were new and well maintained. The food breakfast was excellent, loads of variety and taste great. Overall wonderful stay and will definitely return.
Guest User
Standard Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Excellent service
safraz
Standard Room
Stayed in May 2024
Family
85 review
3.0/5
Posted on Jun 30, 2024
Lovely hotel.
Berk Gormus
Standard Room
Stayed in Nov 2022
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 30, 2023
10 minute driving to Downtown and close to airport, best choice for this price!
Response from Property: Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Holiday Inn & Suites Dubai Festival City and that we lived up to your expectations.We look forward to welcoming you back to the Holiday Inn & Suites Dubai Festival City in the near future.A Vibrant Place to Work & Play.Warm regards,Mahak SharmaHotel Manager
Nora_NMR
1 King Bed 2 Twin Beds Family Room
Stayed in Jul 2022
Family
3 review
4.7/5
Amazing
Posted on Sep 10, 2022
We had a great stay & the pool was awesome. Keep it up on the cleanliness be it in the rooms, toilets & hotel itself.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Mahak SharmaHotel Manager
Triple J’s
Standard Room
Stayed in Nov 2022
Business travelers
412 review
4.0/5
Very Good
Posted on Dec 22, 2022
Good location as the place u am visiting is nearby the hotel.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Mahak SharmaHotel Manager