Jalan Pintas Penampang ITCC Manhattan Suites, Donggongon, Sabah, 89500, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.3/10
Very Good
51 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more stronglyโso every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities7.4
Service8.4
Cleanliness8.3
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All reviews(51)
Positive reviews(43)
Reviews with photos/video(25)
Awesome stay(11)
Awesome rooms(8)
Near shopping area(5)
Convenient for shopping(5)
Negative reviews(8)
Taner Industrial Technology (M) Sdn Bhd
Special Room A
Stayed in Jun 2025
Business traveler
22 review
6.5/10
Posted on Jul 18, 2025
Just right beside landmark in KK with place to explore for food, leisure and entertainment. Spacious parking at the area.
Guest User
Standard Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 3, 2025
Stayed to attend family events. The place is just nice for us. Except the elevator was quite occupied during our stay. However it is understandable for it's a festive season. The apartments was fully booked. The housekeeping and front office were helpful and friendly โค๏ธ
four zee
Standard Twin Room - Non-Smoking
Stayed in May 2025
Traveling with friends
25 review
9.5/10
Amazing
Posted on Jun 16, 2025
Satified. Although no electric jug was provided but the rest amenities is good.
JAMIAH BINTI AHMAD
Standard Room
Stayed in Apr 2025
Other
1 review
7.0/10
Posted on Jun 18, 2025
The box for the apartment key too low itโs difficult tu open. No towel inside the apartment, Need to request .
Anonymous User
Special Room A
Stayed in Jan 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 10, 2025
Great experience here, for sure will repeat again . thankyou so much ๐๐ป๐๐ป๐๐ป
Response from Property: Thank you for your kind words! Weโre so happy to hear you had a great experience. We look forward to welcoming you again soon! ๐๐๐ป
Staycation Lover 87
Special Room A
Stayed in Dec 2024
Family
6 review
9.0/10
Great
Posted on Jan 6, 2025
If you are looking for a budget family stay, this is the place. Next to ITCC mall where you can buy almost anything you need. Spacious, with wifi and netflix. Fridge and kitchen. My kids loved it. Not super clean though. Quite an old unit but for the price, it is more than what i expected. Recommended.
Response from Property: Thank you for your review! Weโre glad to hear that you and your family enjoyed the spaciousness, convenience, and amenities like Wi-Fi and Netflix. We appreciate your feedback on cleanliness and will work on improving that. Thank you for the recommendation, and we hope to welcome you back!
Guest User
Special Room A
Stayed in May 2025
Family
1 review
7.5/10
Posted on Jun 30, 2025
Need to fix the bathroom s drainage. Nobody wants to stand in a pool of dirty water. Moldy walls in Bathroom. No wifi provided. All ok except mentioned earlier. Good instructions of Check in and Check Out .
fungdarren
Standard Room
Stayed in Aug 2024
Traveling with friends
1 review
5.5/10
Posted on Sep 5, 2024
Mailbox that had been broken. Yesterday, we took the room key without key in any password.....I think it is very dangerous and we found the half bottle of water on the dining table...... is it they really did the cleaning services?
And in the next morning, I contacted the front officer, but did not get any response till now..... very disappointed to me
Response from Property: We sincerely apologize for the issues you experienced, especially regarding safety and cleanliness. This is not the standard we aim to provide. We are urgently looking into this and had taken immediate action. Thank you for your feedback, and we truly regret the inconvenience caused.
shah kiko nela
Special Room A
Stayed in Dec 2024
Family
11 review
9.0/10
Great
Posted on Jan 31, 2025
Nice clean studio room comfortable for 3 to 4 persons.. very good location at shopping mall with enough secure parking.. lots of restaurants and shops to choose from.. very good and recommended..
Response from Property: Thank you for your wonderful feedback! We're glad you enjoyed the studio room, its location, and the nearby amenities. We truly appreciate your recommendation and look forward to hosting you again!
Jovie
Special Room A
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 24, 2025
Love to stay here.. easy to shopping at itcc since its os below the hotel
Response from Property: Thank you for your feedback! Weโre glad you enjoyed your stay and the convenience of shopping at ITCC. We look forward to welcoming you again!
Guest User
Special Room A
Stayed in May 2024
Couple
1 review
5.0/10
Posted on Jun 13, 2024
At first we arrive and the door handle is broken and of course we ask to move another room but management said all room are fully booked. The sofa is broken, the tv is outdated even cant use netflix only youtube. The aircond in living room is dirty and need to service, and a bit smelly when we come inside. On positive side you can open the window on evening and you can see the sunset and its very nice and the heater functioning well and cheap than other room lah
Response from Property: Thank you for your honest feedback. We're sorry for the issues you faced but glad you enjoyed the sunset view and heater. Weโll work on improving the room conditions moving forward.
Christianus Joy
Special Room A
Stayed in Dec 2024
Traveling with friends
18 review
10/10
Outstanding
Posted on Jan 18, 2025
Very convenient. Cheap and mall downstairs. Parking also available outside as free
Response from Property: Thank you for your feedback! Weโre glad you found the location convenient and enjoyed the easy access to the mall and free parking. We look forward to welcoming you again!
Sau Ching
Special Room A
Stayed in Dec 2024
Family
2 review
7.5/10
Posted on Feb 3, 2025
Wifi is alone used not share with other, clean and comfortable.
Response from Property: Thank you for your feedback! We're glad you enjoyed the clean and comfortable space, and we're happy to hear the Wi-Fi met your needs. We look forward to hosting you again!
mai128
Apartment B
Stayed in Aug 2024
Business traveler
27 review
8.5/10
Very Good
Posted on Oct 15, 2024
The suites are housed within the ITCC shopping complex, making it a great choice for travelers who appreciate easy access to shops, restaurants, and entertainment.
The rooms are spacious, clean, and designed with a contemporary aesthetic. The large windows offer great views of the surrounding city or mountains, and the high-speed Wi-Fi is reliable for both work and leisure purposes.
One of the standout features of ITCC Manhattan Suites is the convenience of having a shopping mall just downstairs. You have access to a wide range of services, including a supermarket, and dining options.
However, some guests have noted that because itโs part of a mixed-use development, the hotel lobby can feel more like a commercial building than a traditional hotel, which may not suit everyoneโs preferences. Additionally, the location is a bit outside the main tourist areas, so having transportation arranged in advance is recommended.
Response from Property: Thank you for your detailed and thoughtful review! We're thrilled to hear you enjoyed the spacious rooms, beautiful views, and convenient location with easy access to shopping and dining. We appreciate your comments about the lobby and the location, and weโll take that into consideration for future improvements. We hope to welcome you back soon!
Anonymous User
Standard Room
Stayed in Jul 2024
Business traveler
4 review
3.5/10
Posted on Aug 10, 2024
I dont have problem with the room, but the services is very bad, the time for check in is 3pm and you need to check out before 11am next day,you will be charged if you are late. The lift took so long since there is only 1 lift can use, for all manhattan suites they only have 1 lift. The day i check out i need to use the stairs from 8th floor with my luggage to going down so i can give back the keys on time (11pm). Its hard to find parking also.
Response from Property: Sorry for the inconvenience and poor service experience. We truly appreciate your feedback and will work to improve.