Silverworld Hotels & Resorts

雙休日輕鬆度假的好地方。 酒店有四個温泉池，裝飾成亭台樓閣的樣子，景觀很好。恆温游泳池對着湖景，很愜意。 小細節方面做得很好，温泉區毛巾、茶、飲料、水果都有供應。住一天，比去水療的體驗感更好一點！

房間乾淨，風景好。泳池和温泉池加分。宵夜還有水果。

裝修漂亮，環境優美

I came here to stay after seeing the poor reviews of Hyatt and the surprisingly high reviews here. Who knows, the good reviews are actually exchanged for room upgrades. Many hotels will also give free upgrades in the hope that customers will have a good experience and give good reviews, but they will collect a deposit first and will only refund the deposit and upgrade the room after seeing the customer leave a 5-star review. I refused the deal out of hand. I was particularly disgusted by the bad marketing tactics used right from the start. It seems that this hotel knows very well that it cannot get good reviews with normal services. I regret that I did not realize it and checked in at that time. The subsequent experience is also hard to describe. The room of more than 700 is pitifully small. Other hotels such as Zhonghao/Yazhi have suites that are twice as large at this price, with bathtubs and tea sets, and robot food delivery, but this one has none of them. The carpet in the room has a musty smell that takes half a day to dissipate. The air conditioner has a sour smell when it is turned on at the maximum wind speed. It feels like it has not been cleaned for a long time. I asked for a quiet room, but I was assigned a public court downstairs. There are people playing courts at 1000-2200 all day long, which is very noisy. The other lake view rooms basically face the outdoor swimming pool, hot springs and teahouse downstairs, where children play and make noise. The breakfast is all processed meat. The only fresh meat every day is rough, and a lot of five-spice powder and MSG are added. The coffee beans have an expired sour taste. When I ordered foam coffee, they said the coffee machine can't make it. I want to go out to Vanke for dinner, but I took a taxi for a long time and no driver took the order. I asked the customer service and they said that the shared bicycles are 2 kilometers away. If you want to walk to eat by yourself, don't even think about walking along the lake. The lakeside platform is closed for maintenance for a long time, and next to it is someone else's community, which is locked and not allowed to enter; walk along the road, there is no lake view and it is full of mosquitoes. Order takeout, the elevator does not need to tap the card, and the front desk must stop the guy from entering during the day, saying that I didn't notify you and let the takeout be delivered to the door. Aren't you talking nonsense? You didn't notify me when you received the takeout, and you didn't deliver it and let the guests wait! Want to be quiet in the room? The room is small and the soundproofing is poor. The tenants are not satisfied and they have to be arranged on the same floor. All day long, they are either opening and closing the door, cleaning and bumping, and they can hear people chatting or watching TV in the next room. I even heard someone snoring at night! No peace! Want to go to the SPA? Make an appointment for lunch after dinner. When it's almost time, they told me that the appointment is full and they want to leave early. They want to charge the price of a hot spring hotel with the lowest cost of operation and service. No wonder they use this method to cheat good reviews. This is the worst hotel I have ever stayed in at this price. I hope Ctrip can face this problem. After all, customers rely on real reviews to fairly choose a hotel that suits them.

環境很好，旁邊就是湖畔，在水邊喝一杯很舒服。服務人員也非常專業友善。下次還來

I decided to visit Songshan Lake by chance on the weekend, and my friend recommended this hotel! It lived up to my expectations after I came here. The environment is clean and beautiful, full of luxury, suitable for weekend relaxation!! The service is also very good, the front desk lady is very enthusiastic, and upgraded the view room with balcony, where you can see the lake view. In addition, hot springs, swimming and other facilities are also a plus. It is a very suitable hotel for vacation, and I will come again~