26 Caravel Ln, Docklands, Victoria, 3008, AustraliaSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
40 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness8.9
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All reviews(40)
Positive reviews(40)
Reviews with photos/video(12)
Great location(16)
Awesome rooms(13)
Awesome stay(12)
Clean and tidy(10)
Great service(9)
Convenient location(5)
KacieJeong
Studio Executive
Stayed in Jun 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 24, 2025
The best part of staying in Quest NewQuay would be its location, easily accessible to Southern Cross station. I stayed in the room with lovely Bay view. The staffs are friendly. Easy to check in and check out.
Cheung
Studio
Stayed in Feb 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Mar 22, 2025
The room is tidy and clean. Kitchen and utensils could be cleaner (and less oily). Great amenties. Netflix on TV. Free laundry on the ground floor, with washing powder and softener provided. The time to wash and dry is a bit long though. There is a balcony with only 1 ft width, but enough for getting fresh air and the view of yarra river. Good location to have a night walk around the port. Two grocery stores near the hotel. It is quiet but still located within free tram zone, so it's more affordable and very convenient to go out. Near the skybus station in southern cross station from or towards the airport.
Response from Property: Hi there Cheung, thank you for your detailed review of your stay at Quest NewQuay! We’re glad to hear you enjoyed the clean apartment, amenities, and convenient location near the Docklands waterfront, grocery stores and Southern Cross Station. We love your photo's taken from your apartment and local area! We hope to welcome you back for another great stay in Docklands soon - Matthew, Property Manager
Torch 2024
One Bedroom Executive Apartment
Stayed in Dec 2024
Business traveler
35 review
10/10
Outstanding
Posted on Feb 2, 2025
Awesome, spacious rooms and very well managed team looking after this place.
Location is amazing, close to grocery store, movie cinemas and restaurants and bars, and Docklands too
Guest User
Studio Executive
Stayed in Jun 2025
Couple
2 review
9.0/10
Great
Posted on Jul 11, 2025
Great stay, easy process
Allowed a late checkout and let us keep our bags there
Fast check in process the concierge was very friendly and helpful
Way better than expected for the price we paid
Response from Property: Hi there, thank you so much for your wonderful review about your stay at Quest NewQuay, and it's great to hear you had a seamless check-in and check-out experience :) Come back again for another stay at Quest NewQuay - Matthew, Property Manager
Miss Information
Studio
Stayed in Jun 2025
Couple
4 review
8.5/10
Very Good
Posted on Jul 4, 2025
Excellent service in pre-check-in phone call and during check-in at desk. Friendly staff, clean room with lovely toiletries but no coffee option and milk in fridge had been opened and not replaced. Lovely balcony, fast lifts but the location is a bit out of the way of transport and services.
Response from Property: Hi there, thanks for your detailed feedback and insights! We’re glad to hear you appreciated the smooth pre-check-in process, friendly service from our team, and the clean apartment with a lovely balcony. Apologies for the opened milk and lack of coffee options - we’ll address this with housekeeping and explore ways to improve our in-room amenities. For your next stay, feel free to ask Reception and we'll be happy to guide you to the free tram zone into Melbourne’s city centre or directions to Southern Cross Station, just a short walk away. We look forward to welcoming you back to Quest NewQuay again soon - Matthew, Property Manager
AC17
Studio
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 25, 2025
Great spot, and very friendly staff at the lobby. Location was ideal with shops and views to match. Would book again.
Response from Property: Hi there AC17, thank you for your outstanding 10/10 review about your experience at Quest NewQuay! Come back again soon :) - Matthew, Property Manager
Renjie
Studio
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 14, 2025
I was allowed to have an early check in, which was really helpful. The only disappointment was that no toothbrush was available... But it's definitely a good option if you want to have a stay at Melbourne.
Travelgeek
One Bedroom Apartment
Stayed in May 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on Jun 18, 2025
Great location, close to free tram service to the CBD. Rooms are clean and spacious.
Response from Property: Hi Travelgeek, thank you so much for your amazing 10/10 review of your experience at Quest NewQuay! We're thrilled to hear you enjoyed the One Bedroom Apartment and found our location in Docklands so convenient to get you to the city centre. We’d love to welcome you back on your next visit to Melbourne - Matthew, Property Manager
Guest User
One Bedroom Apartment
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 23, 2025
Most of our planned activities was within the CBD, when i was searching for accommodation in CBD, i was concerned by the noise at night though. This location is prefect, close to CBD while was so peaceful and quiet. Taking advantage of free tram, it was better than expected.
Response from Property: Hi there, thank you so much for the 5 star review about your perfect stay at Quest NewQuay! It's great to hear you enjoyed our location, being so close to the free tram to the Melbourne CBD. Come back again on your next Docklands staycation - Matthew, Property Manager
Guest User
Studio
Stayed in Mar 2025
Couple
3 review
9.0/10
Great
Posted on Apr 8, 2025
Overall pleasant experience. Room and bed were clean l, aircon works well.
Location is near waterfront city and only a tram ride into central Melbourne.
Only con was that the sewer smell from bathroom is noticeable, just need maintenance to pour some draino down the sink and drains to clear it.
Response from Property: Hi there, thank you so much for your excellent review about your stay at Quest NewQuay! We really appreciate your insights, and it's great to hear you enjoyed the apartment and our location in Docklands. Come back and stay with us again on your next trip to Melbourne - Matthew, Property Manager
mmma55
Studio
Stayed in Feb 2025
Family
11 review
6.5/10
Posted on Mar 26, 2025
good location within free transpotation zone, nearby pier to geelong , staff refill stuff quickly
Response from Property: Thank you so much for your review! Come back again on your next trip to Melbourne - Matthew, Property Manager
Guest User
One Bedroom Apartment
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 8, 2025
Very happy with this booking, we had a previous booking at another location that was cancelled last minute, and we managed to score a deal through trip.com
Extremely close to our event, clean, great placement. Couldn't fault the experience 10/10
Response from Property: Hi there, thank you so much for your wonderful review and rating Quest NewQuay a 10/10 :) So glad you loved the One Bedroom Apartment along with our location for your event in Melbourne - we'll see you again next time - Matthew, Property Manager
Rajesh Kannan
Studio
Stayed in Jun 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 14, 2025
I liked the Location, city view , cleanliness
Stephanie_09
Studio
Stayed in Jun 2025
Family
10 review
10/10
Outstanding
Posted on Jul 25, 2025
best hotel to stay around melbourne
Guest User
Studio
Stayed in May 2024
Couple
1 review
7.0/10
Posted on Jun 25, 2024
Hotel is just okay for the budget, but don't expect much. Bed was very ordinary and room walls are paper thin and very noisy when your neighbours are talking etc. Staff are friendly and helpful.