Daniya Denia Spa & Business

I'll start with the positives. Great location, a clean,smart and quiet hotel and the half-board food quality and variation was very good. The rooms were in good condition and have a kitchenette but they seem to have been de-commisioned, so just a fridge that works and a few cups. Our group seemed to be on completely separate tariffs when it came to food in the evening - some had free wine, some had just a free glass and others had to pay - I think they're pricing policy could be improved ans made clearer. I liked that you could swap an evening meal with lunch in advance - in case you wanted to make use of the many wonderful places to eat in Denia old town - which is a walk away. Onto the negatives - hotel front of house were fine - but the staff in the poolside bar were atrocious - to the point of rudeness - we were shocked. I'll cite just one example as this is enough - one of our group ordered a glass of cava - but it wasn't chilled at all. So we asked for this to recitified and were told that there were no chilled bottles - so we asked for some ice and we couldn't believe what happened next. The bar staff came out with an ice cube and just dropped it into the top of the glass - spilling it everywhere ... and just walked away! I really think she is in the wrong job. If the hotel reads this - please review the quality of the customer service you offer.

The waiter shouted at me and bullied me. I'm a 72 Yr old pensioner. Reception didn't want to help. Because we were not Spanish they were unhelpful. I have never been screamed at by a waiter before. It was disgusting and frightening. Guests do not need this treatment on holiday. The food was not very good either. Visit was August 2025k

Fabulous breakfast The breakfast buffet was amazingly good! So much and delicious food!!

Comfortable, friendly hotel in a quiet area. Situated in a mainly residential area on the outskirts of the resort centre, the hotel has spacious, attractive, comfortable public areas and there is street parking available. The reception is efficient and the staff are very friendly. Our room was very spacious with lots of storage space, a large balcony, a full size refrigerator and two comfortable armchairs. Although the washbasin unit in the bathroom needed an update, everything worked well, the shower was spacious with great pressure and everything was spotless. The air conditioning worked well. The bed was comfortable. Housekeeping was efficient and thorough. We had breakfast at the hotel and it was excellent, with plenty of choice and very good options for healthy and hearty eating. The pool area is attractive and clean, the water was a pleasant temperature in early July. The bar is pleasant and drinks prices reasonable, comparable with local bars. There is a varied programme of activities for adults and children throughout the day in high season. If you don’t fancy the 20-30 minute walk into Dénia, there are buses every 20 minutes in summer, less frequent in winter, from a stop a few minutes away. The beach is also a 10 to 15 minute walk.