"We changed room type when we got to the hotel (from Seaside Maisonette to one of the Tower apartments) and this was seamlessly offered to us by the night staff. Service is top notch. Great for families. The food is wonderful and there is private onsen in every single room.
Highly recommend for families of up to 4 persons to stay in the tower apartments. They are very new and well furnished."
"Located right on top of a hill.
Seaview is pretty far from hotel room... Thus nothing much to see anyway.
As the Onsen is actually a bathtub attached to the inroom shower, the sulphur smell is very strong alike rotten eggs.
Stayed for one night and is a good experience."
"Kamenoi Hotel Beppu offers a delightful blend of comfort and convenience. Just a 5-minute walk from JR Beppu Station, its location is ideal for exploring the city's renowned hot springs . The spacious rooms are well-equipped, and the hotel's onsen facilities provide a relaxing experience after a day of sightseeing . Guests appreciate the friendly staff and the variety of dining options available on-site . Overall, Kamenoi Hotel Beppu is a great choice for travelers seeking a comfortable stay in Beppu."
Very Good
431 reviews
8.7/10
1 night
From PHP 2,328
Check Availability
You Might Like
Beppu Hotels With BreakfastBeppu Hotels With Twin RoomBeppu Hotels With 1 Double BedBeppu Hotels With Swimming PoolBeppu Hotels With Free Cancellation
"I’m so glad that this hotel had a renewal earlier this year. It looks very new and clean now. It also has a fantastic location — only a 3-minute walk from Beppu Station and it is surrounded by numerous shops and restaurants. The huge Beppu Don Quijote is only 10 minutes away by foot. Luggage can also be stored at the cloak room for free before check-in. The onsen and sauna was very clean too! I had a really comfortable stay at this hotel."
A stay at Matsuki building Seaside Mansion places you in the heart of Beppu, within a 5-minute drive of Takegawara Onsen and Hells of Beppu. This hotel is 2.5 mi (4 km) from Beppu Rakutenchi and 3.6 mi (5.7 km) from Umitamago.
This hotel offers designated smoking areas.
Free self parking is available onsite.
Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided once per stay.
"Room: Very nice, big and spacious, three double beds, and very comfortable!
Facilities: The room has a microwave, washing machine, refrigerator, cooking utensils, toothbrushes and towels, washing powder, and bathtub
Parking location: There are only 3 parking spaces at the gate
Location: We are traveling by car, so it is a very good and quiet environment for us!
We love this hotel💕
The only drawback: Since it is a self-service hotel with no staff, I did not receive any check-in email from the hotel after making a reservation before, so I was unable to enter. I had to call the hotel's inquiry hotline on the spot to ask, which caused a lot of fuss! "
"Very good, very suitable for our group of 5 people, there are places to eat around, the room is very big, fully equipped, cut 1 point when checking in because the passcode does not send, have to call and the service is a bit late. Other than that, it's all good. There is a parking lot as well."
"It’s better to find it at night. It’s very close to Beppu Station. It takes about 10 minutes to walk according to the map. The room is on the 2nd floor. If the box is heavy, it’s a bit difficult to move."
"The hotel is very close to Beppu Station, about a 5-minute walk away, but check-in is a bit troublesome. I don't think I need to confirm with the hotel beforehand. The hotel will send me the check-in voucher code again, so I have to wait on the street in the cold weather. Fortunately, I contacted trip.com and the staff responded immediately, but it took me 20-30 minutes to get into the hotel. It was a very bad experience😢😢😢😢"
"This hotel has very few Chinese reviews. Maybe it hasn't been discovered yet! It’s already the sixth day of travel in Beppu, and it’s safe to say that you’ve met the best hotel in your travels. Breakfast and dinner are very rich, and the rare thing is that the taste is also very good, so the first point will be mentioned. The second point to mention is the excellent service attitude, the small brother's squatting service at the time of check-in. The young lady who sent the guest was also driving far away in the car and still waving her farewell. The front desk can speak English and there is a Chinese staff. The items we left were specifically called and arranged for handover. Very careful. The service is completely satisfactory. The hotel is not walking distance from Beppu Station, but you can find an information desk at the station to help you make a call. There is a special bus to pick up in about 10 minutes. Extremely convenient. There is also a free delivery service on time. The hotel also has a number of parking spaces, it is recommended to call first. The hotel room is small but adequate for dinner in the room. There are also two family soups that require an appointment. There is also a soup, because there are not too many people can enjoy a more intimate space. It was a very satisfying stay."
Outstanding
2 reviews
10.0/10
1 night
From PHP 3,922
Check Availability
See All Hotels in Beppu
Latest reviews for Beppu hotels
See all
Browse these genuine traveler ratings and real guest reviews to find the best Beppu hotels.
9.7/10
Amazing
GGuest UserGreat experience overall!
Room - clean and large, very new.
Service - guest experience agent in concierge is awesome! I really appreciate the service Ami provided. The restaurant recommendations/ books have been very smooth. English communication is also great! Hassin sushi (八新壽司) is a must go omakase sushi place while typpenyaki place recommended also provided excellent quality wagyu beef. We also tried western style breakfast recommended (莊園小町) Super nice too!
Onsen - very new with splendid view. Just some business visitors from south east Asia who are not familiar with onsen rules were very noisy.
Food - breakfast is quite nice - suggest trying it outside.
Location - needs to driver around 10-20 mins to the restaurants in the city but overall all ok
Free valet parking is good.
Overall excellent experience!
Hotel near Kannawa Onsen, Beppu 100% of visitors choose this area
Price per night from:PHP 22,862
9.4/10
Amazing
정정형근I recently stayed at a hotel booked through Trip.com, and while the location, cleanliness, and facilities were quite nice, I had a very disappointing experience with the service provided by the hotel staff.
When I booked the hotel, the description on Trip.com (in Korean) clearly indicated that the room would have two beds and two floor beds. However, upon arrival, we found that the room only had two beds and one floor bed. When I brought this discrepancy to the attention of the hotel staff, they informed me that we would need to pay extra for an additional floor bed. They explained that the description in the itinerary merely indicated the maximum capacity of the room and that, since we had booked meals for only three people (breakfast and dinner), we could not receive an extra floor bed at no charge. I opted for the three-person meal plan because one of my family members is a five-year-old child who does not eat much, and I wanted to avoid unnecessary food waste.
I understand that interpretations of the itinerary may vary, but the attitude of the hotel staff was unacceptable. During my communication with them, I was put on hold for five minutes, only to be told that there was nothing they could do. After urging them to adhere to the terms of the itinerary, I was placed on hold again for ten minutes. Unfortunately, I had to hang up as it was time for dinner, and the hotel did not follow up with any response after I returned.
This experience significantly affected my family's mood, and what was supposed to be a pleasant stay turned into a frustrating ordeal. I hope that Trip.com can address this issue to prevent future guests from having similar experiences.
Hotel near Kannawa Onsen, Beppu 100% of visitors choose this area
Price per night from:PHP 12,929
9.3/10
Great
KKwok ChungThe hotel is situated 15 minutes taxi ride from the Beppu station. So we have nowhere to go that night. But it's good enough to have hotspring and drinks in the hotel. The staff is very polite and can explain what you can do in English. Then you were lead to the room and tips rejected.
We booked the Kaiseki dinner and breakfast. The dinner time is either 6pm or 6:30pm and the breakfast time 8am or 8:30. The dinner is good but maybe my expectation is quite high, it didn't reach my expectation, especially for the sashimi.
For the onsen, there are 4 private onsens and 2 public. One of the private onsens is closed. Therefore we can use 3. You can use the private onsen when it is not occupied. Just lock the door and turn the plate to the other side. But all the onsen are closed by 12 midnight. And there is a room with free flow beer and soda, but it closes at 10pm. Don't drink beer before taking hotspring.
There is also an onsen in our room which can be used anytime. It's hot at night but not so hot in the next morning. Overall, the view is good. The staff is good. The food is good (just not so great) and the onsens are good. Beppu is a good place to stay a few days more
Mmel520Rooms are a tad bit small but standard for japanese hotels. Location is very good, a few minutes walk from Beppu station and lots of eateries closeby. I love that this hotel had a rooftop pool with amazing view of beppu (although pool very shallow). We had a nice little soak in the hotel onsen however my partner stated the onsen was a bit dirty in the male section. We unfortunately didn't get to enjoy the free flow of alcohol for 1000 yen due to time constrain but would be good for alcohol lovers! Would definitely recommend and return! Nice, clean and friendly staff!
GGuest UserYou can see the sunrise from the room, and the private hot spring in the room is great and comfortable. There are activities and a lot of free food in the hotel in the evening, and the hotel employees are also very generous with gifts. Two meals per stay, breakfast and dinner are also in the hotel. The lobster sashimi for dinner is delicious and the service staff is very good. After dinner, they gave us a special anniversary gift, which was very heartwarming. Highly recommend this relaxing hotel.
GGuest UserEverything was great. Service was excellent and there was English speaking staff for those who need it. There’s also welcome drinks between 1800-2100 and people get to choose their pillow and other amenities. However, being Beppu, I would have thought the onsen area is a bit bigger but that’s standard size for normal super series hotel. Everything was very clean. Overall great experience
AAnonymous Usergood value for money! would definitely stay again
location: it's relatively further from the station , around a 8-10min walk. there is a 7-11 just around the corner
room: my room came without a bathroom but for the ladies are 3 cubicles shared among the 7 mix gendered guests on the floor. i did not have to wait in line at all. there was more than enough space in the room to open my suitcase wide and still feel comfortable. bed and pillow was a bit hard though, and you can hear anyone talking loudly downstairs outside the building as the room is on 2nd floor, tho that doesnt happen very often.
food: amazing balanced breakfast that changes everyday - really delicious!
onsen: the one on 2F was smaller than 1F, but very good and comfortable. clean too. you can book a private onsen room for 500yen (50mins)
staff: all of them were super friendly, helpful and made me feel welcome. there are english-proficient staff available 24H as well :)
HHuanxideyanshenThe AMANEK hotel has two buildings, one high and one low. Because I stayed at a more expensive hot spring hotel next door the day before, I booked the shorter and older building to save money. The whole building has been renovated, but the facilities in the room are still very old. To use the swimming pool, bathing area and gym, you have to go to the new building.
There is nothing to take pictures of in the room, and I didn't go to the big bath, but just went to the gym to exercise.
The staff are still very friendly, which is very satisfactory👍
JJo TanPros: Stayed at Room 203 meant for 5 person… Spacious and comfortable room! Had a window too!
Good soundproofing between rooms. Only could hear passing by of trains while awake, so wasn’t a big an issue to us.
TV has YouTube and Netflix to watch!
Cons: No lift!!! We had to carry our heavy & big luggages to the 2nd floor! *Should indicate shortage of this important facility in the booking system!
Only 2 parking spaces for 7 units. *Should also indicate in the booking system that parking spaces are first come first served and have to park at nearby paying car parks if both were being taken up.
Will be nice to provide some garbage bags in the room as clearing of food waste from the room was definitely necessary during the many days of our stay!
Dining table (super wobbly and one side of the table legs seemed like giving away very soon) needs to changed/repaired instantly!
MMay LanLocation is near supermarket and family mart. A few Coin parking locations near the house. First floor has 2 rooms <1 double bed and 1 with twin beds> but no space for luggages, a small washing basin at the corner of the staircase. 1 wc and 2 showers at first floor. Washing machine <no dryer> on the first floor. 1 wc on 2nd floor. Living room on 3 floor. 2nd floor has 2 rooms <1 with 2 double beds and 1 single bed, another with a single bed>. 2 washing basin on 2nd floor inside the rooms. It's not possible to bring big luggage up to narrow and steep staircase.no mirror on 1st floor so nid to climb up to wash and brush teeth. We wish the living room was the 1st floor. The music from nearby is bearable. Only know how to manage the water heater on 2nd day.
Suggestion to include rubbish bins on the first and 2nd floor. Add a mirror on first floor.
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.