Mantra Pandanas Darwin

It's okay nothing to chat about

Overpriced for the rooms available. Rooms desperately appear to need renewal. Carpets are worn and replacement squares poorly installed. Rusty appliances and door frames. Good range of quality soaps and lotions. Staffing shortages and full house meant waiting until roughly 6pm for our room but only one hour late check out... Tiny rooms with poor outlook unless you go out to the balcony in our room. I won't return, too many better options around Darwin.

I have stayed at the Mantra various trips before, and the service was consistently helpful and efficient. My room had great view and a balcony and over looking the ocean making for the most beautiful sunsets. Room was spacious, tidy and clean on arrival. Great hotel well situated in the CBD of Darwin

I have to say I’m so so disappointed with this hotel on so many levels. I arrived at the hotel at the end of an illness so wasn’t feeling the best so my tolerance was low. First off I pay upfront and then have to dig out a credit card at check in despite having paid for the room and the hotel having my credit card. I was kindly upgraded to a one bedroom apartment that had a terrible smell to it. All good as I could open the balcony door and let some fresh air in even though I was the. Unable to turn off the aircon. I then put the TV on to find they only had free to air channels (despite the website advertising Foxtel and movies). So I went to the supermarket to buy a HDMI cable so I could plug my laptop in to watch something. But the wifi is so poor it didn’t accommodate any streaming! When I then questioned the lack of cable and movies I was told there are none and they would provide me with breakfast as compensation. Pity ai don’t eat breakfast. Was also surprised to find there is no servicing of the rooms. First hotel I think I’ve ever been in that doesn’t service rooms. Regardless, a bad reflection the Accor brand.

Worst experience in any hotel in Australia..Rooms stink of mould, Carpet is filthy and aged, hotel should have been renovated 5 tears ago, its tired and smells..Showers don't drain and water pours out bathroom door saturating carpet, dishwasher was blocked , no replies to management team.Absolutely useless.

$300 per night for a “water view” room is not unreasonable. Technically I could see the water. Hardly a pleasant view. Shower was but a trickle. 45 seconds for the hot water to come in. 2 minutes to rinse shampoo, and I’m nearly bald! Room was clean but the corridors smell of mould and mildew. Aircon and fans were operable but loud and rattled.

Disappointing. The foyer, roo, and toilet all had different but equally nasty smells. There is no snack bar for late-night arrivals. The breakfast was pathetic for the $30 price tag. It included the worst coffee I have had since I arrived in Australia 3 weeks ago.

I have stayed at the Mantra Pandanus many times over the last few years. The food and beverage offer has always been quite ordinary. I did note recently however that there had been an improvement and subsequent upturn in patronage. However, last night I was having dinner downstairs at the properties restaurant and was astounded to see the menu pricing had been increased well beyond anything reasonable. Beers were the highlight, with a stubby of 150 lashes now costing $14!! Wow, way to destroy any built up loyalty. Even the food and beverage attendents were embarrassed, blaming the rises on new management!