The West Gate Posada by Summit
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Darjeeling
The West Gate Posada by Summit
No.11 of 4-star Select Hotels in Darjeeling
5/5, D.B Giri Road Ward No 12, Darjeeling, West Bengal, 734101, India
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Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and car hire at the hotel ensure effortless exploration of Darjeeling.Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. At The West Gate Posada by Summit, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at The West Gate Posada by Summit, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe...Show More
We Price Match
Highlights
Ideal location
Sparkling clean
Delicious breakfast
Lots to do
Excellent serviceAmenities
Parking
Restaurant
Wake-up call
Wi-Fi in public areas
Taxi booking service
Cafe
Sauna
Luggage storage
All Amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and car hire at the hotel ensure effortless exploration of Darjeeling.Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. At The West Gate Posada by Summit, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at The West Gate Posada by Summit, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe...
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4.8/5
AmazingCleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 40 Reviews
Surroundings
Airport: Bagdogra Airport
(69.0 km)
Train: New Jalpaiguri
(72.1 km)
Landmarks: Darjeeling Station, DHR
(190m)
Landmarks: Rangaroon Tea Estate
(380m)
Landmarks: Buddhist Temple
(390m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Presidential Suite
1 Sofa bed
Has window
Non-smoking
Private bathroom
LCD TV
Telephone
Toothbrushes
Check Availability
5
Deluxe Room with Balcony
1 King bed
Has window
Non-smoking
Private bathroom
LCD TV
Telephone
Mountain view
Check Availability
1
Presidential Suite A
Has window
Non-smoking
Check Availability
4
Deluxe Room
1 Queen bed
Non-smoking
Private bathroom
LCD TV
Telephone
Toothbrushes
Check Availability
3
Family Room with Balcony
2 King bed
Has window
Non-smoking
Private bathroom
LCD TV
Telephone
Mountain view
Check Availability
3
Premium Room with Bathtub
1 Queen bed
Has window
Non-smoking
Private bathroom
Bathtub
LCD TV
Telephone
Check Availability
4
Family Room
2 King bed
Has window
Non-smoking
Private bathroom
LCD TV
Telephone
Toothbrushes
Check Availability
1
Premium Room with Balcony
1 King bed
Has window
Non-smoking
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Amazing
40 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.8
- Service4.8
Average for similar properties in Darjeeling
AI Summary
The property provides a great breakfast buffet in a pleasant setting. Guests praise the clean, spacious rooms, convenient location, and friendly, helpful staff. However, some mention the need for better heating.
Guest User
March 21, 2025
The hotel was cozy, the staff were very helpful and polite, the view from the balcony was amazing. Overall, the stay was excellent. Just the location being on the one way route is the real issue.
Guest User
March 22, 2025
Network very poor.Service is good but food quality is not good.Stay is comfortable but room is small.No Fridge.
Guest User
March 20, 2025
As per MMT property was rated 5 star but it was of 3 star. Too congested rooms not proper services. Food was also not so good in taste. Bad smell was coming in rooms and lobby area.
Guest User
March 26, 2025
We started in room 701 (deluxe) which was very nice but very cold and quite noisy - next to the lift. A heater and electric blanket were an absolute must. To be fair, we had poor weather which contributed to the coldness but we really didn't expect a newish hotel to be so cold and the small electric heater is not adequate for the size of the room. The shower / bath arrangement is strange. There is no shower curtain and the shower water goes down the back of the bath flooding the marble floor and making it extremely slippy / dangerous. Room service was good - decent food, quickish service. However, covering the plates with something before bringing the food from the kitchen to the room would help it to arrive warm. We asked to stay an extra night and were moved to a basement room for a higher price than the deluxe room. It was dark, dinghy and had an absolutely filthy rug. As it was in the basement it was warmer and quieter than room 701. The shower was also more convenient although the wet floor was still absolutely treacherous. The reception staff were excellent - friendly and efficient. The dining room staff appeared to be disinterested. The first night we wanted to eat in the restaurant but gave up trying to order and used room service instead. The restaurant was also extremely cold. Breakfast was ok but the dishes of food were almost all empty and were sparsly refilled only upon request. The gentleman cooking eggs to order was great - friendly, efficient and made nice omelettes. The location is ok - about 20 minutes walk to the town center. Some taxi drivers wouldn't take us up due to the one-way system. The reception staff made a positive difference to our stay but we would not choose this hotel again.
Guest User
March 26, 2025
Every thing about the Hotel was very good. The room was clean and having all amenities. We had 24hr hot water in the bathroom. Food was very good. A small advise is that you should add more variety to the b'fast buffet. I felt the choices were a little less. The staff are all very courteous and warm.
Guest User
March 25, 2025
We started in room 701 (deluxe) which was very nice but very cold and quite noisy - next to the lift. A heater and electric blanket were an absolute must. To be fair, we had poor weather which contributed to the coldness. The shower / bath arrangement is strange and the shower water goes down the back of the bath flooding the marble floor and making it extremely slippy / dangerous. Room service was good - decent food, quickish service. However, covering the plates with something before bringing the food from the kitchen to the room would help it to arrive warm. We asked to stay an extra night and were moved to a basement room for a higher price than the deluxe room. It was dark, dinghy and had an absolutely filthy rug. As it was in the basement it was warmer and quieter than room 701. The shower was also more convenient although the wet floor was still absolutely treacherous. The reception staff were excellent - friendly and efficient. The dining room staff appeared to be disinterested. The first night we wanted to eat in the restaurant but gave up trying to order and used room service instead. The restaurant was also extremely cold. Breakfast was ok but the dishes of food were almost all empty and were sparsly refilled only upon request. The gentleman cooking eggs to order was great - friendly, efficient and made nice omelettes. The reception staff made a positive difference to our stay but we would not choose this hotel again.
Guest User
March 21, 2025
I booked a family room for 3 night with my family. Hotel was new looking good but we had such a bad experience I will never recommend this hotel brand , team was so unprofessional they checked in wrong room , outside temperature was 8 degree and room is inspected room was not hot we had to ask the heater. Hot water never worked we couldn’t take shower we addressed several times but no solution. Elevator never worked and no message for guest .we paid for 5 person but received service amenities and towels for just 2 person even we addressed that we are 5persons no changes. They cleaned the room don’t put the towel when we called to ask they said they received towels late , don’t think important to provide the basic services and communicate. During checkout I forgot my Chanel eye glasses they found but don’t think important to address guest for lost valuable items.The most shocking part was my dad had 50,000 of cash in bag and we said it’s a reputed hotel and trained and educated staff so left our valuable open and it was our fault we trusted and didn’t check during packing for check out, when my dad returned home and unpacking bag he noticed missing 15,000 from luggage bag. I purposely booked hotel like that were we can feel safe and we trusted to leave out belongings it was so shocking for our family that we are not safe even in this kind of property. This all incident disturbed so much my family they will have problem trusting even the property like this it’s so shame.
Guest User
February 7, 2025
No proper room service, food was served cold, they didnt provided bowls with the fooding and maid us wait for 20mins for a bowl which lead to rotten of naan, also they didnt provided salad with the food even after ordering and mentioning it for number of time it arrived after we finished our food. Our steam and sauna bath was complimentary but as per them it wasnt working so they can neither give us that nor compensate for it, they had a breakfast buffet which left uncovered due to which everything was cold and dry. Basically whole stay was terrible and would never recommend anyone for a stay
Services & Amenities
Most Popular Amenities
Parking
Restaurant
Wake-up call
Wi-Fi in public areas
Taxi booking service
Cafe
Sauna
Luggage storage
24-hour front desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking is available On-site parking.
Parking
Transportation
Taxi booking service
Front Desk Services
Wake-up call
Luggage storage
24-hour front desk
Languages Spoken
Hindi
Food & Drink
Room service
Cafe
Public Areas
Smoking area
Shopping mall
Elevator
Health & Wellness
Sauna
Activities
Eco tours
Facilities for Children
Children's meals available
Accessibility
Stair-free main entrance
Safety & Security
Intruder alarm
CCTV in public areas
Fire extinguisher
Smoke detector
Security personnel
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Number of Rooms: 23
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and car hire at the hotel ensure effortless exploration of Darjeeling.Parking is accessible, supplied by the hotel for guests who arrive by car.Effortlessly plan your daily activities and travel requirements with concierge service and express check-in or check-out provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. At The West Gate Posada by Summit, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and bottled water.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Each morning at The West Gate Posada by Summit, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe...