Somerset Grand Central Dalian

Somerset Grand Central Dalian Reviews

Somerset Grand Central Dalian

No.128-2 Jinma Road, Jinzhou District, Dalian, Liaoning, 116600, ChinaSee Hotel Details
Somerset Grand Central Dalian
Somerset Grand Central DalianSomerset Grand Central DalianSomerset Grand Central Dalian
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Guest Reviews

9.7/10
Excellent
380 review
Verified reviews
Location9.8
Amenities9.6
Service9.8
Cleanliness9.7
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All reviews(380)
Positive reviews(372)
Reviews with photos/video(66)
Large rooms(58)
Perfect for kids(27)
Many amenities(22)
Friendly front desk staff(18)
Would stay again(14)
Easy to get around(13)
Great swimming pool(10)
Near shopping area(9)
Negative reviews(7)
ByRose98
Three-Bedroom Executive
Stayed in Apr 2025
Traveling with friends
4 review
9.0/10
Great
Posted on May 19, 2025
The unit is spacious with good sound-proofing, the kitchen is quite complete and Walmart is just a few blocks away so cooking during our stay went smoothly which made it very enjoyable! We also enjoyed the swimming pool and even though we didn’t have time to use it, the gym looks well-equipped. Not to mention the people who are very friendly and helpful. Overall, everything was great and we had a fabulous time.
Response from Property: Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Cindi Z
Executive Suite - 2-Room
Stayed in Apr 2025
Family
2 review
7.5/10
Posted on May 24, 2025
My credit card was charged with deposit still not released after a week. The service was not great.
Response from Property: 尊敬的客人您好，非常感謝您選擇入住大連盛捷天城服務公寓。感謝您與我們分享您的住宿體驗反饋。很遺憾未能達到您的期望，請您接受我們誠摯的歉意。我們已經知悉您對於按金返還週期較長的反饋，按金國內卡和國外卡返還週期均是由國際卡組織決定，海外卡返還週期較長，酒店也希望按金可以儘快返還到您的卡片上，所以會在您退房的第一時間，前台已操作完成按金返款，還請您耐心等待。給您帶來的不便我們深表歉意，期待您再次蒞臨盛捷從而讓我們為您提供更好的居住體驗。
Anonymous User
Executive Suite - 2-Room
Stayed in May 2024
Family
36 review
10/10
Outstanding
Posted on Jun 24, 2024
This hotel is definitely a 5 star . It's near all restaurants. The staff is very friendly and helpful. They can speak English fluently. The rooms are spotless clean . There's a playground for small kids, a swimming pool, and a jacuzzi . It is very convenient for a holiday if you are traveling .
Response from Property: Dear Guest,We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Guest User
Three-Bedroom Executive
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Jun 1, 2025
China Dalian Location Good Hotel. Staff was very helpful. Thank you.
Response from Property: Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Lives out of a suitcase.
One-Bedroom Deluxe
Stayed in Apr 2024
Business traveler
44 review
8.0/10
Very Good
Posted on May 9, 2024
Nice decoration. Good room size, clean and good location. Bit out of downtown area, but has plenty of places to eat close bye.
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Aleksei Dmitriev
One-Bedroom Deluxe
Stayed in Apr 2024
Solo traveler
14 review
10/10
Outstanding
Posted on May 6, 2024
Really enjoyed my stay. Great, spacious rooms with a lovely design, a nice location, a friendly staff, and a perfect breakfast are what make it stand out from the crowd. Definitely going to come back.
6/8
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
김승원
Two-Bedroom Premie
Stayed in Apr 2025
Family
6 review
8.5/10
Very Good
Posted on Jun 8, 2025
Good location and very perfect facilities
Response from Property: Dear Guest,We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Guest User
Executive Suite - 2-Room
Stayed in Jul 2024
Family
2 review
9.0/10
Great
Posted on Aug 13, 2024
Excellent choice for families, especially the multi-bedroom flats. Breakfast a bit disappointing and a bit far from central Dalian.
Response from Property: Dear Guest，We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Tsogtoo1212
One-Bedroom Deluxe
Stayed in Jun 2024
Family
22 review
10/10
Outstanding
Posted on Jul 22, 2024
Such a friendly staff, clean room, 4th floor activities so wonderful, Thank you guys
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Athans阿坦
One-Bedroom Deluxe
Stayed in Apr 2024
Couple
11 review
10/10
Outstanding
Posted on May 5, 2024
Now this hotel was super big in rooms and got the best comfy beds. Oh not to forget… makes you feel at home
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
AdmiralA
One-Bedroom Deluxe
Stayed in Jul 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Aug 23, 2024
Very good service and great environment
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
GoldenWeek family
Two-Bedroom Premie
Stayed in Aug 2023
Family
5 review
8.0/10
Very Good
Posted on Oct 10, 2023
Spacey suite, good beds, location quite far from the center. Recommendable for longer stay and for families with teenagers…
Response from Property: Dear Guest，We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Ng
One-Bedroom Deluxe
Stayed in Jul 2023
Business traveler
3 review
10/10
Outstanding
Posted on Aug 8, 2023
After 20+ years staying at US chain hotels, this I an extremely pleasant experience. First, larger rooms, and living spaces. Kitchenette, and laundry machine. Feels like home away from home. Highly recommended!!
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.
Lini Kaloumaira
Executive Suite - 2-Room
Stayed in Dec 2022
Family
4 review
7.5/10
Posted on Jan 21, 2023
I am a local - have stayed at the Somerset and on occasion come for a staycation (since 2015). I have had staff who were previously students of mine. Point being I am not a new face. First time to get a room facing away from the seaside. However Jinma Lu looked pretty lit up for the spring festival. We stayed in 1810 overnight before leaving China. What disappointed me was the amenities - broken, not clean according to what one would expect of an Ascott Hotel. As always the F&B team were 5star. Greetings and service. Front desk - nice to see the new staff being trained and good to see the regular friendly faces.
Response from Property: It’s a great pleasure having you to stay with us at the Somerset Grand Central Dalian. Thank you very much for taking your time to share your feedback with us on 21 January 2023We have noted your feedback in regards to our facility. We sincerely regret that that we could not make your stay more comfortable. Please be assured that we will convey your feedback to our operating team and shall work towards an improvement.Once again, we hope to be able to welcome you again and have another opportunity to serve your better.
Guest User
One-Bedroom Premier
Stayed in Apr 2023
Other
9 review
10/10
Outstanding
Posted on May 28, 2023
The service at Somerset is amazing, they are very helpful, the room was very clean and comfortable. The breakfast was enjoyable. I enjoyed my visit.
Response from Property: We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Grand Central Dalian, we look forward to welcoming you again at any one of our serviced residences.