Jhl Solitaire Gading Serpong

Jhl Solitaire Gading Serpong Reviews

Jhl Solitaire Gading Serpong

Jl. Gading Serpong Boulevard Blok S No.5, Curug Sangereng, Kec. Klp. Dua, Kabupaten, Curug Sangereng, Kelapa Dua, Tangerang Regency, Banten, 15810, IndonesiaSee Hotel Details
Jhl Solitaire Gading Serpong
Jhl Solitaire Gading SerpongJhl Solitaire Gading SerpongJhl Solitaire Gading Serpong
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Guest Reviews

9.5/10
Amazing
117 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(117)
Positive reviews(115)
Reviews with photos/video(40)
Awesome stay(36)
Delicious breakfast(19)
Awesome amenities(12)
Too noisy(6)
Classy environment(5)
Perfect for kids(5)
Many amenities(5)
Great location(5)
Negative reviews(2)
Choo WL
Premier King Room
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jun 21, 2025
What a nice Hotel the facilities all is perfect. Hotel food is nice and the gym and other facilities also perfect!
Response from Property: Dear Mr. Choo WLThank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager
Guest User
Premier King Room
Stayed in May 2025
Business traveler
6 review
10/10
Outstanding
Posted on Jun 11, 2025
Fourth stay here. The hotel has a beautiful interior design, and the room was also very clean. The breakfast is varied and plentiful, offering excellent value for money. As a suggestion, the shower facilities might need updating.
Response from Property: Dear Our Valued Guest, Warmest greetings from JHL Solitaire Gading SerpongWe are glad that our room & service met your expectations and we're very sorry for your uncomfortable with the shower facilities. We have noted your concern and escalate this issue to our engineering team to be followed up and hope you will have a better experience in the future.Once again, thank you for your reviews, we value your opinion and look forward to welcoming you back soonSolitaire Regards, Vincentia Maria General Manager
Irenesok
Executive Club Twin Room
Stayed in Apr 2025
Business traveler
4 review
8.0/10
Very Good
Posted on May 17, 2025
Very spacious room. However, room was along to main road and rather noisy at night for a light sleeper. Dinner option at restaurant does not meet expectation Was told that there is no ayam and bebuk.. This morning at 5.30am, when i wanted to return room key, staff was not enthusiastic in assisting me. He was busy meddling with incoming flowers.
Response from Property: Dear Miss Irenesok,Warmest greetings from JHL Solitaire Gading Serpong.We are glad that our room met your expectations and we're very sorry for your uncomfortable with the noise from the street, menu selections at restaurant. We have noted your concern and hope you will have a better experience in the future.Once again, thank you for your reviews, we value your opinion and look forward to welcoming you back soonSolitaire Regards, Vincentia Maria General Manager
Wilsen
Premier King Room
Stayed in Feb 2025
Family
2 review
9.5/10
Amazing
Posted on Mar 29, 2025
one of the highly recommended hotels. Only one drawback when checking in, one of the receptionists was not welcomed, maybe just unlucky.
Response from Property: Dear Wilsen, Thank you for your feedback and for sharing your experience with us. We're glad to hear you enjoyed your stay overall, but we sincerely apologize for the reception experience you encountered; this is not reflective of our usual high standards. We appreciate your understanding and hope to welcome you back for an even better experience on your next visit. Safe travels!Solitaire Regards,Vincentia MariaGeneral Manager
Lani Setiawati
Junior Suite King
Stayed in Dec 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 3, 2025
Everything is good; the breakfast is quite varied, the room is clean and spacious, the staffs were friendly; there is spa for kids inside the hotel. Overall it was a pleasant stay.
Response from Property: Dear Lani Setiawati,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the variety of breakfast, found the room clean and spacious, and appreciated our friendly staff. It's great to know that the kids enjoyed the spa as well. We aim to provide a pleasant experience for all our guests, and we hope to welcome you back soon for another enjoyable stay!Solitaire regards,Grant AlexanderGeneral Manager
Anonymous User
Premier King Room
Stayed in Dec 2024
Family
50 review
10/10
Outstanding
Posted on Jan 6, 2025
Perfect for short escape Best hotel for gading serpong area
Response from Property: Dear Happy Guest, Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager
Ka kei
Premier King Room
Stayed in Mar 2025
Business traveler
14 review
10/10
Outstanding
Posted on Apr 17, 2025
The hotel location is at the center of Serpong. Spacious and clean hotel room. The food at the Chinese and Italian restaurants are good. The hotel staffs are very friendly and helpful. I will stay there again next time for the next visit.
Response from Property: Dear Mr. Ka Kei,Warmest Greetings from JHL Solitaire Gading Serpong!Thank you for sharing your experience at JHL Solitaire Gading Serpong. It was a pleasure to read that you were pleased with our food and service.I am looking forward to welcoming you back to my hotel very soon and enjoying our hospitality once moreSolitaire Regards,Vincentia MariaGeneral Manager
Guest User
Premier Twin Room
Stayed in Sep 2024
Business traveler
5 review
10/10
Outstanding
Posted on Jan 8, 2025
This is a really great hotel. Thank you. I had a great rest.
Response from Property: Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Solitaire Regards,Vincentia MariaGeneral Manager
Zie Han
Premier King Room
Stayed in Apr 2025
Business traveler
2 review
10/10
Outstanding
Posted on May 10, 2025
One of the best local ion and Food bufet breakfast was fantastic
Response from Property: Dear Mr/ Ms. Zie Han,Warmest Greetings from JHL Solitaire Gading Serpong!Thank you for sharing your experience at JHL Solitaire Gading Serpong. It was a pleasure to read that you were pleased with our food and service.I am looking forward to welcoming you back to my hotel very soon and enjoying our hospitality once moreSolitaire Regards,Vincentia MariaGeneral Manager
wendy
Premier King Room
Stayed in Dec 2024
Business traveler
5 review
10/10
Outstanding
Posted on Feb 11, 2025
a lot choices of local bfast menu. love it. like that old style menu bfast.
Response from Property: Dear Ms. Wendy,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Vincentia MariaGeneral Manager
Riga 06
Executive Suite Twin
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Sep 18, 2024
Great hotel with great services! I went there with my husband and 2 kids, we were having so much fun!! So many interesting activities and the water park for children is a must go! We booked the executive suite room and got spa & lounge facilities to be enjoyed throughout our stay. Staffs are very polite and helpful. Would recommend everyone who wants to spend their holiday around BSD ❤️❤️❤️
Response from Property: Dear Riga06,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Solitaire Regards,Grant AlexanderGeneral Manager
eyeda
Premier Twin Room
Stayed in Apr 2024
Solo traveler
3 review
9.0/10
Great
Posted on Jun 2, 2024
Standard wise I would say it’s closer to higher end 4* hotels. One of the better options if you’re around this area 👍🏻 hotel exterior looks good and view from room is nice too! Have to compliment the bathroom amenities. Love their room slippers (it’s diff from usual) and though I didn’t get to try out their bath bomb and salts, they actually provide it for free to customers. Their bathtub area looks like those meant for spa use. If you’re interested in that you can check it out
Response from Property: Dear Eyeda, Thank you so much for taking the time to share your wonderful experience at our hotel!. We're particularly proud of our bathroom amenities and are glad you appreciated the unique room slippers we provide. We're also happy to offer our bath bombs and salts as a complimentary for our guests, and we hope you'll have a chance to try them out next time. We're glad you enjoyed the view from your room and the exterior of our hotel. Your kind words mean a lot to us, and we look forward to welcoming you back soon!Solitaire regards,Vivek General Manager
Guest User
Executive Club King Room
Stayed in Jul 2024
Business traveler
31 review
10/10
Outstanding
Posted on Aug 12, 2024
Good breakfast, people are friendly, Highly recommended for business trip
Response from Property: Dear Guest,Thank you for choosing JHL Solitaire Gading Serpong as your preferred hotel to stay and thank you for your rating!I am happy to know that you enjoyed your stay and I look forward to having you again as our guest in the near future.Solitaire Regards,Grant AlexanderGeneral Manager
Iskandar Haryono
Premier Twin Room
Stayed in Mar 2024
Traveling with friends
1 review
8.0/10
Very Good
Posted on May 1, 2024
The breakfast was fantastic, lots of varieties and the dining area comfortably spacious, love it !!!
Response from Property: Dear Iskandar Haryono,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with JHL Solitaire Gading Serpong, I look forward to welcoming you back in the hopefully near future.Solitaire regards,VivekGeneral Manager
EricKong 1976
Executive Suite King
Stayed in Apr 2024
Business traveler
50 review
10/10
Outstanding
Posted on May 26, 2024
All staff are so friendly and helpful. Very clean hotel . Would definitely stay again.
Response from Property: Dear EricKong, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Solitaire regards,VivekGeneral Manager